Technical FAQs

If you do not find the answer to your question in this FAQ, please submit a request with your question and the Online Media Team will respond to you as soon as possible.

Dreamweaver

Dreamweaver preference settings
Dreamweaver can be customised for optimal operation for maintaining University of Adelaide websites by setting the Dreamweaver Preferences.

Setting up Sites in Dreamweaver
Before using Dreamweaver to make changes to a University of Adelaide website, you must first set up a connection to your site in the development server, using the instructions for setting up sites in Dreamweaver.

Why won't Dreamweaver connect to my site?
Dreamweaver uses a password defined within WebAccess to connect to the webdev server (previously LDAP (email) password also worked). If you have been using an LDAP password, you will need to change to the new password in your Dreamweaver site definitions. To find your connection password, go to WebAccess, click on any one of your sites and then click on the FTP Settings menu option. The password will be displayed on this page. You will then need to go to your Dreamweaver site settings and update your password settings.

Where can I find the username and password I need to connect to the website in Dreamweaver?
To check your WebAccess password, go to WebAccess, click on any one of your sites and then click on the FTP Settings menu option. The password will be displayed on this page.

How can I enter my username and password settings in Dreamweaver
To enter your username/password settings you must go to Manage Sites (or Edit Sites or Define Sites in earlier versions of Dreamweaver) in Dreamweaver and where you can change your remote site connection settings.

Why do I get the option to Make Writable rather than to Check Out when I double click on a file?
This happens if the Local Root Folder is not set correctly when setting up your site in Dreamweaver. If the drive specification part of the setting for location root folder isn't correct, Dreamweaver can still locate the file, but doesn't check it out correctly. The solution is to go back into Manage Sites and using the notes on setting up sites in Dreamweaver to guide you in reselecting your Local Root Folder in the Local Info window. To avoid this problem, use the browse folder icon to the right of the entry field to find and select the folder that is to be used. That way no errors will be introduced into the path.

How do I put an image on to my website using Dreamweaver?
To put an image onto a website using Dreamweaver, the image file must first be put into the local site, then checked in to the development server before being uploaded to the live site. The steps involved in putting an image on to a website are the same as for uploading other standard document types. The image can then be linked to or included in a page.

How do I put a document or file on to my website using Dreamweaver?
To put a file onto a website using Dreamweaver, the file must first be put into the local site, then checked in to the development server before being uploaded to the live site. The document can then be linked to from a webpage.

Do I need to upgrade to the latest version of Dreamweaver?
Only the basic editing and file management functions of Dreamweaver are using when updating webpages running under University of Adelaide templates. Although Dreamweaver 8 is the currently supported version, the functionality of Dreamweaver 4, DreamweaverMX, and DreamweaverMX 2004 are all adequate for updating University webpages. Therefore if you are using an earlier version that is working for you, it is not necessary to update to the latest available version.

How do I display the Dreamweaver properties box?
If the dreamweaver properties box (options) is showing, it can be redisplayed by selecting Window from the toolbar and clicking Properties from the drop down menu.

What are Local and Remote views in Dreamweaver?
When Dreamweaver is used to connect to websites on the University web servers, Dreamweaver works with two copies of the website. The Local view is the working copy of the site which is stored on a local drive and the Remote view which is the master version of the site stored on the webdev development server. Dreamweaver can be used to transfer webpages and other files between these two sites. Clicking on the dropdown field at the top of the files window allows either Local or Remote view to be selected as the current file view.
NOTE: It is not necessary to keep a full version of the site on the local drive, as the files in this view are primarily used to show the structure of the site when browsing or dragging links.

Which file view should be used when checking out files?
The process of checking out a file is the same regardless of whether the local or remote version of the file is selected for the check-out operation. In either case, the latest version of the file is copied from the remote site to the local one and the local version is opened for editing.

When is it possible to use drag for linking?
When the local view is used to show the site structure of the local site in Dreamweaver, it is possible to use the drag pointer, which appears alongside the link field, to drag to a file within the site to create a link. If drag is not working, check that local view of the files is showing.
NOTE: In order to use the drag pointer to create a link to a file in the site, it is necessary for that file to be on the local site.

Anchor links
Links can be created to go to a specific point in a page. To do this, first the point on the page (the 'target') must be defined as an anchor, then a link (the 'source') can be made to point to the anchor.
Create the anchor by positioning the cursor at the line in the page that is to be anchored then clicking the anchor icon in the insert toolbar, typing control-alt-A or typing Insert->Named Anchor and enter a name for the anchor. This anchor text should not contain any spaces and should be all lower case.
Then create the link to the anchor point by highlighting the text that will be the link and in the link field of the 'Properties' box enter a # symbol and the name that you gave to the anchor. For example, if you named the anchor 'heading1', the link field should contain #heading1.
Note: To link to an anchor in another page, put the url of the page in the link field followed by a # and the name of the anchor.

How can I fix files that are checked out to my old username in Dreamweaver ?
If files were left checked out to your old user when you updated Dreamweaver to the new usernames, then they will continue to be checked out to your old user, and will show a red tick. To undo these old check-out locks, click on the each of the files and check them out to your new user, either by clicking the green ticked arrow icon or by right-clicking and selecting check out from the menu. You will receive a warning message telling you that they are checked out to another user and do you want to overwrite these changes. Answer Yes and the files will now be checked out to your new user.
NOTE: Overwriting the check-out will cause the local files to be overwritten by the remote versions of the files.

Can I check-in or Put a file that isn't checked-out to me?
It is possible to check in a file that isn't checked out. Dreamweaver considers the files on a local drive to be the master version and therefore any selected local file will be checked in over a webdev file, even if that file isn't checked out to you.
This means that it is essential to be very sure that the correct file is selected before clicking the blue-padlocked check-in arrow or the plain blue Put arrow as whatever is highlighted will overwrite the associated files on the webdev server. This can cause serious problems in sites where multiple users update files, where someone accidentially highlights a folder, particularly if it is the top level folder of the site, before putting or checking in files, as this will mean that all files are "clobbered" with the version that was on their local drive.
This feature can also be an advantage if the site has been clobbered, as a user with an up-to-date version of the site can also highlight their top level folder and overwrite the site with the up-to-date files. Alternatively, if the site is broken by an accidental upload in this way, please contact Online Media.

How can I change the contact details for my site using Dreameweaver?

• Open Dreamweaver and connected to webdev, go to remote view, open the folder under your site labelled 'includes' and check out the file 'contact.html'.
• Change your details as necessary. Save the file and check it back in.
• Check your changes on webdev and if correct upload in WebAccess.

Access

Why won't FTP connect to my site?
FTP uses a password defined within WebAccess to connect to the webdev server (previously LDAP (email) password also worked). If you have been using an LDAP password, you will need to change to the new password in your FTP site definitions. To find your connection password, go to WebAccess, click on any one of your sites and then click on the FTP Settings menu option. The password will be displayed on this page. You will then need to go to FTP and update your password settings.

Where can I find the password I need to connect to the website using FTP?
To check your WebAccess password, go to WebAccess, click on any one of your sites and then click on the FTP Settings menu option. The password will be displayed on this page.

Web Forms

Can the output email from a wikmail form be sent to more than one email address?
Yes, the output email from a wikmail form is sent to the email address listed in the hidden recipient field. If a comma-separated list of email addresses is specified for this field, all of them will receive the output from the form.

Can I send the results from a wikmail form to a non-University email address?
No, output from a wikmail form can only be sent to a University email address. This is to avoid the forms being abused for spamming purposes. If the output of a form needs to be sent to a non-University email account then wikmail cannot be used.

How do I put wikmail form results into a spreadsheet?
When someone submits a wikmail form the output is sent to the recipient defined for the form as an email. This email contains the output in a readable form and also contains a tab separated file (.tsv file) attachment with the output of the form. To put the form results into a spreadsheet, display the .tsv file (through your email or in notepad), copy the contents and then paste them into a row of your spreadsheet.

Is there an automated way to import wikmail form results into a spreadsheet?
No, the results of wikmail forms must be manually copied into a spreadsheet. Automating this process requires more complex programming than is available with a simple form application and is economically feasible only for complex forms or those that have a large number of respondents. If your area has a need for a custom programmed online survey, please contact Online Media.

Format

How can I include superscript characters in my webpage?
To include superscripts in your webpage you will need to edit the page code and explicitly enter the mark-up for superscripts. The superscript mark-up is ^and for the beginning and end of the superscript, respectively, e.g., to show x², you would need to enter the following into the code: x².

How can I include a horizontal rule with back to top icon divider in my page?
To include horizontal rule with back to top icon, it is necessary to paste the following line of html into the code of page at the position where the divider is to appear:
<!--#include virtual="/global/html/divide.html" --> .