TECHCOMM 5004OL - Managing Risk

Online - Quadmester 2 - 2014

This course addresses decision and risk analysis, methods for structuring and modelling decision problems, and application of methods to a variety of problems that involve risk and uncertainty related to the commercialisation of development of projects and commercialisation of new technologies. Monte Carlo simulation, design by risk, the concept of tolerance and phase-gate process are addressed. Students apply risk analysis tools to a commercialisation assessment problem or a project development. The context of the course is engineering, technology and information technology design and production, operations and processes, which include consulting, production, procurement, maintenance and logistics supply for technology based operations, including defence, construction, and manufacture, and IT provision for ongoing businesses, assessment of efficiency, risk and quality management, and related aspects.

  • General Course Information
    Course Details
    Course Code TECHCOMM 5004OL
    Course Managing Risk
    Coordinating Unit Entrepreneurship, Commercialisation & Innov Centre
    Term Quadmester 2
    Level Postgraduate Coursework
    Location/s Online
    Units 3
    Course Staff

    Course Coordinator: Emeritus Professor Vernon Ireland

    Name: Mr Michael Lloyd

    Short Bio:
    Michael holds a Masters of Project Management – 2010 (University of Adelaide) as well as trade qualifications as a Fitter and Turner and an Associate Diploma in Mechanical Engineering.

    Having recently joined the University of Adelaide team, Michael brings with him the extensive knowledge and experience gained via his career in the Automotive Sector with GM Holden.

    Currently Michael has the Site Lead of a $65 million dollar upgrade TP THE West End Brewery in Adelaide.

    Career highlights include:
    · Manufacturing lead on the exterior, interior and lighting components of the VT Commodore.
    · GM Holden Technical Lead in the design of the GM Thailand plant, which required operating in a multinational team located in Russelsheim Germany for 18 months
    · Project Manager (Manufacturing) for the GM Holden VE Ute and Sportwagon Programs as well as multiple model year updates.
    · Manufacturing representative on a Sub Board level team charged with the responsibility of implementing new model introductions into GM Holden’s portfolio.
    · Technical representative on the GM Holden Plant Safety Review Board and Plant Quality Board.
    · Member of the Change Approval Board, a cross functional team responsible for assessing the impact and risk of all changes made to the GM Holden product portfolio.
    · Manufacturing Engineering Manager, responsible for the development and introduction of new model programs including product development as well as installation of new equipment and processes.

    Michael’s management level positions have provided extensive exposure to Risk Management as an ingrained component of an employer’s culture. Risk identification starts at the conceptual stage of whatever endeavour is being planned and continues through to and post its implementation phase. Through this course Michael intends to show his students how to effectively and efficiently identify then mitigate risk and highlight the benefits of doing so.

    Email: mlloyduoa@adam.com.au

    Phone: 0407609723 
    Course Timetable

    The full timetable of all activities for this course can be accessed from Course Planner.

    Monday 14th April to Sunday 22nd June 2014
  • Learning Outcomes
    Course Learning Outcomes
    1 Knowledge and understanding of advanced risk management techniques
    2 Be competent to systematically identify the sources of risk in a new venture, a new product or a project & to analyse, quantify and prioritise risks impacting on a project
    3 Understand the use of risk as a design tool
    4 Ability to locate, analyse, evaluate and synthesise information from stakeholders
    5 Ability to recognise risks and to develop project solutions both individually and in teams
    6 Provide leadership in project teams
    7 Understanding of contemporary technologies in managing risk including real options
    8 Recognition of the need to continue professional development and intellectual curiosity in managing risk
    9 Develop willingness to contribute skills in managing risk to community projects
    10 Understanding of the need to maintain ethical, social and cultural standards on projects
    University Graduate Attributes

    This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:

    University Graduate Attribute Course Learning Outcome(s)
    Knowledge and understanding of the content and techniques of a chosen discipline at advanced levels that are internationally recognised. 1-3
    The ability to locate, analyse, evaluate and synthesise information from a wide variety of sources in a planned and timely manner. 4
    An ability to apply effective, creative and innovative solutions, both independently and cooperatively, to current and future problems. 5
    Skills of a high order in interpersonal understanding, teamwork and communication. 6
    A proficiency in the appropriate use of contemporary technologies. 7
    A commitment to continuous learning and the capacity to maintain intellectual curiosity throughout life. 8
    A commitment to the highest standards of professional endeavour and the ability to take a leadership role in the community. 9
    An awareness of ethical, social and cultural issues within a global context and their importance in the exercise of professional skills and responsibilities. 10
  • Learning Resources
    Required Resources

    The University’s preferred textbook supplier is Unibooks: http://www.unibooks.com.au/ 

    Text book:
    Bowden, Adrian, Lane, Malcolm, and Martin, Julia, Triple Bottom Line Risk Management, (2001) Wiley.

    Recommended Resources
    Library Resources
    The University of Adelaide’s Barr Smith Library provides a range of learning resources including texts, journals, periodicals, magazines, and access to online databases and information services. It also offers a virtual library which is accessible via the University’s website. The University Library web page is: http://www.adelaide.edu.au/library/
    From this link, you are able to access the Library's electronic resources.

    Other resources
    If you are a member of the PMI (http://www.pmi.org/Membership.aspx ) you will “gain exclusive access to PMI publications and our global standards*, networking options with our chapters and online communities of practice, and leadership and volunteer opportunities. You’ll also receive discounts on certification exams and renewals, as well as our professional development offerings.” Student membership is USD$40 to join and USD$30 to renew.

    * Log in to access complimentary read-only PDFs of all of PMI's published standards or take advantage of discounts on paperback editions
    http://www.pmi.org/PMBOK-Guide-and-Standards/Standards-Library-of-PMI-Global-Standards.aspx
    Online Learning

    LEARN is the University of Adelaide’s platform for dedicated online delivery. LEARN is a customised version of Moodle, and houses all course requirements including the course profile, announcements, additional course materials (beyond the prescribed text), assessment items, discussion forums, grading, feedback, links to various university and course resources, an internal website email system, a technical assistance facility, etc. LEARN is only accessible once the URL and a password have been provided to the student on enrolment. Students are given access to the course prior to the start date to familiarise themselves with the operational aspects and functionality of the website.

  • Learning & Teaching Activities
    Learning & Teaching Modes
    This course is offered in online mode.
    Workload

    The information below is provided as a guide to assist students in engaging appropriately with the course requirements.

    As a guide, a 3 unit course comprises a total of 156 hours.
    Learning Activities Summary
    This is a draft schedule and session dates are a guide only. The timetable may be changed during the course delivery if necessary.
    Week Content Readings Activities
    1 Understanding of the basic concepts of risk management Online lessons
    Bowden Chapters 1–5
    Optional reading
    Class discussion
    Learning activity
    Work on Final project
    2 Statistical and other concepts underpinning risk management. Online lessons
    Bowden Chapter 6
    Class discussion
    Learning activity
    Work on Final project
    3 Project planning requirement for analysing risks Online lessons
    Bowden Chapter 7
    Class discussion
    Learning activity
    Submit Project Plan
    4 Development of a Risk Plan and Stakeholder communication Online lessons
    Bowden Chapter 8
    Class discussion
    Learning activity
    Work on Final project
    5 Phase Gate, Incremental Commitment and their effect on the Project Delivery System Online lessons
    Optional reading
    Class discussion
    Learning activity
    Work on Final project
    6 Using Risk as a design tool Online lessons
    Bowden Chapter 7 & 17
    Class discussion
    Learning activity
    Submit Risk Analysis Treatment Plan.
    Work on Final project
    7 Expanding your knowledge via Case Study Analysis Online lessons
    Bowden Chapter 10, 13, 15
    Class discussion
    Learning activity
    Submit Risk Plan.
    Work on Final project
    8 Explore the limitations of Traditional Project Management and introduction of the Unknown Unknowns Online lessons Class discussion
    Learning activity
    Work on Final project
    9 Mould your learning into a Risk Manual Online lessons Work on Final project
    10 Completion of the course work and A chance to reflect. Online lessons Submit Risk Management Manual
  • Assessment

    The University's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary
    Assessment No. Form of Assessment/ Collaborative Task Length (in word count) Weighting Due Date Learning outcomes covered (see 2.1 for detail)
    1 Discussion Participation substantive participation (see below) 25% Day 3-7 of each week
    weeks 1-8
    1,2
    2 Learning Activities Part 1: 150–200 words
    Part 2: 200–300 words
    25% Day 7 of
    weeks 2, 4, 6 and 8
    1,2
    3 Final Project (See component parts below) 50%, divided up as follows
    3a • Project Plan 3,000 words min
    25 ppt slides
    Excel file
    10% End week 3 3,4
    3b • Risk Analysis Treatment Plan
    plus
    • Presentation and Discussion
    1,000 words 20% End week 6

    Day 1-7 of week 8
    5-11
    3c • Risk Plan Development 2,000 words min 30% End week 7 4
    3d • Risk Manual 3,000 words min 40% End week 10 4-11
    Total 100%
    Assessment Related Requirements

    Students must complete all course assessment requirements.

    Course results are subject to moderation by the ECIC Board of Examiners

    Assessment Detail

     Assessment 1: Discussion Participation
    Weighting: 25%
    Due Dates: Day 3-7 of each week, weeks 1-8
    Submission Details: Via Forum in LEARN

    Task:
    Your teaching staff will notify you, via course announcement, before the start of the week which of the discussion questions you will need to complete for the week.

    Respond to the discussion prompts and questions by your group members by the due dates outlined in the assignment. You are expected to post an initial response and then follow-up responses and inputs to the posts of your classmates and faculty.

    Scope:
    The discussion questions are taken from your assigned readings and online lectures. You may also need to conduct some additional research to support your responses.

    Length and Presentation:
    You will be graded on the quality, not necessarily on the quantity, of your posts – what is expected is substantive participation in all assigned discussions.

    Criteria by which your assignment will be marked:
    You will be provided a grading on your Discussion Participation each week by the Friday after the due date.

    Discussion:
    · Demonstrated critical thinking, including applications in practice.
    · Indicated that you understand the assignment and the underlying concepts.
    · Met the minimum substantive expectations.
    · Demonstrated an appropriate writing style and language choice.
    · Include your personal experiences whereever possible.

    Participation:
    · Posted the required subsequent responses to the posts of your classmates or to the responses to your initial post and ensured that responses are substantive in nature (at least 100 words).
    · Indicated critical thinking and provided constructive feedback and meaningful inputs to the discussion.
    · Focus on adding to the discussion with your thoughts.
    · Avoid lengthy and / or off topic posts.
    · Demonstrated quality writing and a concise language choice.

    Learning objectives with this assessment (refer to section 2.1): 1, 2




    Assessment 2: Learning Activities
    Weighting: 25%
    Due Dates: Day 7 of each weeks 2, 4, 6 and 8
    Submission Details: Via Drop Box in LEARN

    Task:
    You will summarise what you have learnt in the previous two weeks and will respond to learning activities that require you to apply what you've learnt to a task, a problem or an example Each learning activity will have two parts:
    · Part 1: A reflective summary of what you have learnt in the week (150–200 words)
    · Part 2: A real-life application activity of the concepts you have learnt in the week (200–300 words)

    Scope:
    The learning activities will assess your understanding of the course topic presented over the week

    Length and Presentation:
    · Part 1: 150–200 words
    · Part 2: 200–300 words

    Criteria by which your assignment will be marked:
    · Demonstrated an ability to transfer or apply concepts covered in the course to this activity.
    · Demonstrated problem-solving and critical-thinking skills and an ability to apply these skills to the concepts covered in this activity.
    · Demonstrated the quality and depth of analysis.
    · Demonstrated quality writing.

    Learning objectives with this assessment (refer to section 2.1): 1, 2



    Assessment 3: Final Project
    Weighting: 50%
    Task: The Risk Managament project is made up of 5 components. Please see below for each component


    Assessment 3a: Risk Management Project Plan
    Weighting: 10%
    Due Dates: End week 3
    Submission Details: Via Drop Box in LEARN

    Task:
    To develop a risk management plan, you need to have a project plan in place. Describe how you would develop a project plan.

    Scope:
    In order to develop a successful Project Plan, you need to first develop the process you intend to use in order to develop it. This assignment is not about providing me with a Project Plan but detailing the process you intend to use in order to develop a Project Plan that will allow the effective Management of Risk as the Project is delivered. Remember you are doing a Risk Management course.

    Length and Presentation:
    1,000 words

    Criteria by which your assignment will be marked:
    · Demonstrated knowledge and understanding of advanced risk management techniques.
    · Systematically identified the sources of risk in a new venture, a new product or a project.
    · Correctly analysed, quantified and prioritised risks impacting the project.
    · Developed effective solutions to risks.
    · Demonstrated quality of writing.

    Learning objectives with this assessment (refer to section 2.1): 3
     
     
     
     
     

    Assessment 3b: Risk Analysis Treatment Plan, and Presentation and Discussion
    Weighting: 20%
    Due Dates: Risk Analysis Treatment Plan – end week 6
    Presentation and Discussion – day 1-7 of week 8
    Submission Details: Via Drop Box and Discussion Forum in LEARN

    Task:
    Develop a risk analysis and treatment plan for a project of your choice. Use the analysis and treatment approach of Critical Success Factors. Assume that you are presenting the results of your risk analysis and treatment plan to the senior management of your organization. Include the following in your presentation:
    1. An Excel spreadsheet representing the list register.
    2. An MS PowerPoint presentation of up to 25 slides including the result of your risk analysis and treatment plan.
    3. An MS Word summary and analysis of at least 3000 words. Include the Excel spreadsheet in the appendix of your paper.

    Discussion: Presentation of Results
    In Week 8, you will be assigned to small groups of 4–7 students. These groups will act as the senior management to review and comment on your presentation.
    You will submit your presentation (PowerPoint, Word document and Excel spreadsheet) to the assigned discussion forum and discuss your findings and analysis. As part of a group acting as the senior management, you will also review and comment on the presentations of your classmates.
    As part of the group, you can pose and expect questions involving the following: · Critique of the presentation and its findings
    · Questions about how the risk treatment plan was arrived at
    · Requests for supporting rationales or evidence for any findings or analyses
    · Questions about the written summary or Excel spreadsheet

    Scope:
    This assignment is used to assess your ability to apply the learning’s of this course to a real life application. The approach I want you to take is to assume your intended audience for both the PowerPoint and Word documents is either the senior management of your organisation or the Project Sponsors. You need to efficiently deliver a presentation that provides enough detail to convey your message in a succinct manner which is backed up by a word report that is intended to be read. Think about what senior managers want to know, which will show me what you personally believe to be important.

    Length and Presentation:
    Excel spreadsheet for list register
    25 Presentation slides in PowerPoint format
    Summary and Analysis 3,000 words minimum in Word format

    Criteria by which your assignment will be marked:
    Risk Analysis Treatment Plan:
    The three documents are intended to complement each other with the Excel Spreadsheet providing the raw data and the PowerPoint and Word documents clearly documenting your position in regards to the project being assessed. Duplication of information between the PowerPoint and Excell documents is to be expected and will not detract from your grades.
    I will be looking for a clear linkage between the data in the excel document to the detail in the PowerPoint and Word presentations
    Please keep in mind that the presentations are intended to be aimed at a Senior Management review and they need to be presented as such.

    Presentation and Discussion:
    The group work where you assess your fellow students work is intended to put you in the position of the Senior Manager. Your comments are required to be from this perspective. I will be looking for honest appraisal backed up by sugested improvements.

    Learning objectives with this assessment (refer to section 2.1): 4-10

    Assessment 3c: Risk Plan Development
    Weighting: 30%
    Due Dates: End week 7
    Submission Details: Via Drop Box in LEARN

    Task:
    Describe how risk plans are developed using Australian Standard, AS/NZS ISO 31000:2009, Risk Management Principles and Guidelines as the guide. Feel free to add any other aspects to your risk plans you feel are appropriate.

    Scope:
    ISO 31000:2009 is an Industry Standard for Managing Risk in Australia and this assignment is intended to assist you in your appreciation of the contents of ISO 31000 but more importantly identify what is required in a Project Plan in order to meet the needs of the standard. Focus on what you would do to maximise the benefits of ISO 31000:2009

    Length and Presentation:
    2,000 words minimum

    Criteria by which your assignment will be marked:
    · Demonstrated knowledge and understanding of advanced risk management techniques.
    · Systematically identified the sources of risk in a new venture, a new product or a project.
    · Correctly analysed, quantified and prioritised risks impacting the project.
    · Developed effective solutions to risks.
    · Demonstrated quality of writing.

    Learning objectives with this assessment (refer to section 2.1): 3
     
     

    Assessment 3d: Risk Management Manual
    Weighting: 40%
    Due Dates: End week 10
    Submission Details: Via Drop Box in LEARN

    Task:
    Develop a Risk Management Manual for your division, project or other business unit, which expresses your advice to a young employee.

    The purpose of a risk manual is to provide guidance to staff on risk management processes, typical risks, treatment approaches, and other relevant aspects of managing risks. The manual should definitely include the following and any other aspect you think is required:
    1. Objectives of the risk manual
    2. The plan for governance and responsibilities for managing risks
    3. Definitions of important terms
    4. Referenced documents
    5. Acronyms and abbreviations
    6. An explanation of the process and importance of the following:
    · Understanding the organisation's risk strategy
    · Understanding the project delivery systems
    · Developing a project plan before the development of a risk plan
    · Identifying and capturing the context
    · Planning for company-wide contingencies or project contingencies
    · Completing the risk analysis at bid time
    · Performing qualitative or quantitative risk treatment
    · Conducting interviews to capture likelihood and consequences
    · How to identify and capture risks
    · Identifying commercial risks

    Scope:
    This assignment is intended to highlight what you will do when you are responsible for developing the Risk Management Strategy for your organisation. The manual details what activities you want your team to do perform throughout a project’s life cycle, what tools they will use and the reports / outputs they are required to develop. The weighting to this assignment is to be taken as an indication that you need to bring in aspects of the entire course highlighting you understanding of the concepts and their various uses in a project environment.

    Length and Presentation:
    3,000 words minimum in Word format

    Criteria by which your assignment will be marked:
    · Demonstrated knowledge and understanding of advanced risk management techniques.
    · Systematically identified the sources of risk in a new venture, a new product or a project.
    · Correctly analysed, quantified and prioritised risks impacting the project.
    · Developed effective solutions to risks.
    · Demonstrated quality of writing.

    Learning objectives with this assessment (refer to section 2.1): 3-10

    Submission

    No information currently available.

    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Final results for this course will be made available through Access Adelaide.

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