TECHCOMM 7024 - Complex Project Management 1

North Terrace Campus - Semester 2 - 2015

The context of the course is identification and management of complexity across multiple complex project domains. The objectives of this course are to focus on Complex projects, that is, those which integrate autonomous and independent projects, which are normally linked nodes. Such projects have high degrees of emergence, high internal and external system complexity and usually have large life cycle costs. Such projects require the project team to learn during the life of the project in order to clarify what is required and consequently how to deliver it. Content includes a review of general systems theory, a review of the key areas supporting systems engineering and then focuses on system of systems topics of incremental commitment project delivery methods, developing project architecture, developing project requirements and understanding and managing people differently to traditional projects by recognising culture and values, encouraging dissent, assisting sense making and supporting developing patterns of work behaviour rather than a top-down specification of duties. The application is to traditional System of Systems, supply chain management, enterprise systems, operating in a foreign culture, disaster management, terrorism and other complex systems. Tools addressed include leadership and management of complex systems projects, Checkland's soft systems methodology of rich pictures, root definition and CATWOE; systems dynamics, Senge's systems thinking, Bosch's mental models and development of meaning.

  • General Course Information
    Course Details
    Course Code TECHCOMM 7024
    Course Complex Project Management 1
    Coordinating Unit Entrepreneurship, Commercialisation & Innov Centre
    Term Semester 2
    Level Postgraduate Coursework
    Location/s North Terrace Campus
    Units 3
    Available for Study Abroad and Exchange Y
    Assumed Knowledge TECHCOMM 5021
    Course Staff

    Course Coordinator: Associate Professor Graciela Corral de Zubielqui

    Program Director Contact Details:
    Project Management
    Name: Professor Vernon Ireland
    Phone: +61 411 153 861
    Email: vernon.ireland@adelaide.edu.au

    Teaching Staff

    Semester 1
    Name: Peter de Haan

    Short Bio:
    After graduating from the University of South Australia in 1994, Peter worked predominately in the defence industry in software/systems engineering roles across a variety of projects grounding his broad knowledge in systems/software lifecycle management and a variety of project management practices. Projects on which Peter has worked include: ANZAC Frigate Combat System, Jindalee and JORN Radar Systems, Seahawk Helicopter Simulator and Naval Imaging Systems. Outside of defence, Peter’s projects have included control systems for Steel Rolling Mill and development of a prototype Train Simulator driver trainer. During his tenure at BAE Systems Peter was the Systems/Software Engineering Environment Lead for the Engineering Division with a brief which oversaw all BAE Systems projects in Australia, and introduced the use of virtual teams and developed a number of communities of practice. Peter was recruited by BHP-Billiton as an Information and Knowledge Management Specialist before taking a career sabbatical during which he became an owner/builder of his bespoke home.

    Peter has completed masters’ degrees in Entrepreneurship, Project Management, and recently completed an MBA. Peter founded Freelance Systems Thinking in 2008 to offer consulting services in project management, complex systems thinking and knowledge management and now lectures in areas of Complex Project Management, Systems Engineering, Systems Thinking, Business Architecture and Systems, Logistics and Supply Chain Management and Project Management for New Ventures.

    Email: peter.dehaan@adelaide.edu.au 

    Phone: +61 8 8313 7422


    Semester 2
    Name: Dr Alex Gorod

    Alex Gorod is the Founder and Managing Member at SystemicNet, LLC in New York City. He is also an Adjunct Associate Professor at Zicklin School of Business, City University of New York and the University of Adelaide. Alex is a recipient of the Fabrycky-Blanchard Award for Excellence in Systems Engineering Research and Robert Crooks Stanley Doctoral Fellowship in Engineering Management. Alex holds a PhD in Engineering Management from Stevens Institute of Technology.  

    Email: alex_gorod@yahoo.com   

    Office hours will be arranged via Skype

    Course Timetable

    The full timetable of all activities for this course can be accessed from Course Planner.

    Opening intensive: 
    Thursday 20th and Friday 21st August 2015
    9am-6pm
    Nexus10 UB35 2B

    Closing intensive:
    Saturday 22and and Sunday 23rd August 2015
    9am-6pm
    Nexus10 UB34 3G
  • Learning Outcomes
    Course Learning Outcomes
    On the successful completion of this course, students will be able to:



    1
    Know and understand the latest research and development of complex systems and how they contrast with the development of linear based projects
    2 Competently apply research and professional practice tools to a range of contemporary issue such as enterprise transformation, contribution to social, political , economic issues, addressing climate change, terrorism, the global financial crises and disputes between waring communities
    3 Identification and use of the latest research findings on complex systems
    4 Apply SoS research in the development of potential solutions to contemporary issue such as those listed in 2.
    5 Explain and gain resolution of issues and provide confidence to stakeholders
    6 Recognise that different interpersonal skills are required on complex projects
    7 Use state-of-the-art processes and techniques developed in defence, IT&T, software industries and social issues
    8 Recognise that complex systems is a developing discipline and commitment to keep up to date
    9 Lead project teams to bring them from a linear project perspective to a complex project perspective
    10 Recognise and practice maintenance of ethical, social and cultural standards on projects.
    University Graduate Attributes

    This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:

    University Graduate Attribute Course Learning Outcome(s)
    Knowledge and understanding of the content and techniques of a chosen discipline at advanced levels that are internationally recognised. 1-2
    The ability to locate, analyse, evaluate and synthesise information from a wide variety of sources in a planned and timely manner. 3
    An ability to apply effective, creative and innovative solutions, both independently and cooperatively, to current and future problems. 4
    Skills of a high order in interpersonal understanding, teamwork and communication. 5-6
    A proficiency in the appropriate use of contemporary technologies. 7
    A commitment to continuous learning and the capacity to maintain intellectual curiosity throughout life. 8
    A commitment to the highest standards of professional endeavour and the ability to take a leadership role in the community. 9
    An awareness of ethical, social and cultural issues within a global context and their importance in the exercise of professional skills and responsibilities. 10
  • Learning Resources
    Required Resources

    There is no required textbook.

    Recommended Resources
    Text books:
    Mo Jamshidi, (2009) System of Systems – Innovations for the 21st Century, Hoboken, John
    Wiley

    Gorod, A., B. White, V. Ireland, J. Gandhi, and B. Sauser. (eds.) (2014) “Case Studies in System of Systems, Enterprises, and Complex Systems Engineering” New York, NY: CRC Press, Taylor & Francis.


    References

    Please see list in Course Notes

    Library Resources
    The University of Adelaide’s Barr Smith Library provides a range of learning resources including texts, journals, periodicals, magazines, and access to online databases and information services. It also offers a virtual library which is accessible via the University’s website. The University Library web page is: http://www.adelaide.edu.au/library/ 
    From this link, you are able to access the Library's electronic resources.

    Other Resources
    If you are a member of the PMI (http://www.pmi.org/Membership.aspx) you will “gain exclusive access to PMI publications and our global standards*, networking options with our chapters and online communities of practice, and leadership and volunteer opportunities. You’ll also receive discounts on certification exams and renewals, as well as our professional development offerings.” Student membership is USD$40 to join and USD$30 to renew.

    * Log in to access complimentary read-only PDFs of all of PMI's published standards or take advantage of discounts on paperback editions
    http://www.pmi.org/PMBOK-Guide-and-Standards/Standards-Library-of-PMI-Global-Standards.aspx
    Online Learning
    MyUni is the University of Adelaide's online learning environment. It is used to support traditional face-to-face lectures, tutorials and workshops at the University. MyUni provides access to various features including announcements, course materials, discussion boards and assessments for each online course of study (see: https://myuni.adelaide.edu.au)
  • Learning & Teaching Activities
    Learning & Teaching Modes
    This course is offered in blended learning mode with the face-to-face component offered as intensives.
    Workload

    The information below is provided as a guide to assist students in engaging appropriately with the course requirements.

    As a guide, a 3 unit course comprises a total of 156 hours work (this includes face-to-face contact, any online components, and self directed study).
    Learning Activities Summary
    This is a draft schedule and session dates are a guide only. The timetable may be changed during the course delivery if necessary.
    Intensive Content Readings/Activities
    1 & 2 Topics 1-6 in notes Jamshidi, M. (2008). “Chapter 1 Introduction to System of Systems.” in System of Systems Engineering: Innovations for the 21st Century; M. Jamshidi (ed.) Hoboken, NJ: Wiley & Sons. pp 1-20

    Azani, C. (2008). “Chapter 2 An Open Systems Approach to System of Systems Engineering.” in System of Systems Engineering: Innovations for the 21st Century; M. Jamshidi (ed.) Hoboken, NJ: Wiley & Sons. pp 1-20

    Dagli, C. and N. Kilicay-Ergin. (2008). “Chapter 4 SoS Management.” in System of Systems Engineering: Innovations for the 21st Century; M. Jamshidi (ed.) Hoboken, NJ: Wiley & Sons. pp 77-100

    Sauser, B., J. Boardman, and A. Gorod. (2008). “Chapter 8 SoS Management.” in System of Systems Engineering: Innovations for the 21st Century; M. Jamshidi (ed.) Hoboken, NJ: Wiley & Sons. pp191-218

    DeLaurentis, D. (2008). “Chapter 20 Understanding Transportation as a System of Systems Problem.” in System of Systems Engineering: Innovations for the 21st Century; M. Jamshidi (ed.) Hoboken, NJ: Wiley & Sons. pp 520-541

    Gorod, A., B. Sauser, and J. Boardman. (2008). “System of Systems Engineering Management: A Review of Modern History and a Path Forward.” IEEE Systems Journal. 2(4):484-499

    Keating C., R. Rogers., R. Unal., D. Dryer., A. Sousa-Poza., R Safford., W. Peterson., and G. Rabadi. (2003). “System of Systems Engineering.” Engineering Management Journal 15(3):36-45

    Boardman, J. and B. Sauser. (2006) System of Systems – the meaning of Of. IEEE International Conference on System of Systems Engineering. April 24-26, Los Angeles, CA

    Bar-Yam.Y., M. Allison., R. Batdorf., H. Chen., H. Generazio., H. Singh., and S. Tucker. (2004) “The Characteristics and Emerging Behaviors of System of Systems.”NECSI: Complex Physical, Biological and Social Systems Project (www.necsi.edu/education/oneweek/winter05/NECSISoS.pdf)

    D. Firesmith (2010) “Profiling Systems Using the Defining Characteristics of Systems of Systems (SoS).” Report CMU/SEI-2010-TN-001 Software Engineering Institute, Carnegie Mellon (http://www.sei.cmu.edu/reports/10tn001.pdf)

    Maier M. (1998). “Architecting Principles for System-of-Systems.” Systems Engineering 1 (4), pp. 267-284

    Haimes, Y., “Chapter 3 The Process of Risk Assessment and Management.” in Handbook of Systems Engineering and Management; A.P. Sage., W.B. Rouse (ed.) Hoboken, NJ: Wiley & Sons. pp. 155-205

    Gandhi, J., A. Gorod, and B. Sauser.(2011). “Systemic Risk of System of Systems.” IEEE International Systems Conference. April 4-7. Montreal, Quebec, Canada

    Gorod, A., B. White, V. Ireland, J. Gandhi, and B. Sauser. (eds.) (2014) “Case Studies in System of Systems,
    Enterprises, and Complex Systems Engineering” New York, NY: CRC Press, Taylor & Francis.

    Shenhar, A. and D. Dvir. (2007) “Reinventing Project Management: The Diamond Approach to Successful Growth & Innovation.” Harvard Business School Press, Boston

    Francois. C (1999). “Systemics and Cybernetics in a Historical Perspective.” Systems Research and Behavioral Science 16(3):203-219

    Sage A.P., and W.B. Rouse. “Chapter 1 An Introduction to Systems Engineering and Systems Management.” in Handbook of Systems Engineering and Management, 2nd ed.; A.P. Sage., W.B. Rouse (ed.) Hoboken, NJ: Wiley & Sons. pp. 1-64

    Eisenhardt, K. (1989) “Building Theories from Case Study Research.” Academy of Management Review 14(4):532-550

    Conrow, E.H. (2005). “Risk Management for Systems of Systems.” Cross Talk: The Journal of Defense Software Engineering

    Gorod, A., J. Gandhi, B. Sauser, and J. Boardman. (2008). “Flexibility of System of Systems.” Global Journal of Flexible Systems Management. 9(4)

    Volberda H. W. (1998) “Building the Flexible Firm: How to Remain Competitive.” New York, Oxford University Press

    Mansouri, M., A. Gorod, and B. Sauser. (2010). “A Typology-based Approach to Adopting Effective Management Styles for Enterprise Systems.” IEEE International Systems Conference. April 5-8. San Diego, CA.
    3 & 4 Topics 7-8 in notes Keating, C.B., “Chapter 7 Emergence in System of Systems.” in System of Systems Engineering: Innovations for the 21st Century; M. Jamshidi (ed.) Hoboken, NJ: Wiley & Sons. pp191-218

    Mittal, S., Zeigler, J. Risko Martin, F. Sahin, M. Jamshidi. (2008). “Chapter 5 Modeling and Simulation for Systems of Systems Engineering.” in System of Systems Engineering: Innovations for the 21st Century; M. Jamshidi (ed.) Hoboken, NJ: Wiley & Sons. pp.191-218

    Sheard, S., “Chapter 30 Complex Adaptive Systems in Systems Engineering and Management.” in Handbook of Systems Engineering and Management; A.P. Sage., W.B. Rouse (ed.) Hoboken, NJ: Wiley & Sons. pp. 1283-1318

    Sterman, J. (2006) “Learning from Evidence in a Complex World.” American Journal of Public Health. 96(3):505-514

    Epstein, J., (2008) “Why Model?” Journal of Artificial Societies and Social Simulation. 11(412)

    Gorod, A., B. White, V. Ireland, J. Gandhi, and B. Sauser. (eds.) (2014) “Case Studies in System of Systems,
    Enterprises, and Complex Systems Engineering” New York, NY: CRC Press, Taylor & Francis.

    Magee, C. L., and O.L. de Weck (2004) “Complex System Classification.” 14th Annual International Symposium of the International Council on Systems Engineering (INCOSE) June 20-24

    Sterman, J., (2002) “All Models are wrong: reflections on becoming a systems scientist.” Systems Dynamics Review 18(4):501-531
    Specific Course Requirements
    None
  • Assessment

    The University's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary
    An overview of the course assessment appears in the following Table. Details appear in the following section:
    Assessment No. Form of Assessment/Collaborative Task Length (in word count) Weighting Due Date Learning outcomes covered (see 2.1 for detail)
    1 Individual: essay/report 1500 words maximum (each) 30% see MyUni 1, 3, 5, 6, 8, 9, 10
    2 Individual: case study presentation 10 minutes 20% see MyUni 1-10
    3 Individual: Reflection on case study presentation report 500 words

    10%


    see MyUni


    1-10
    4 Team: final report Minimum length:
    5 people – 15,000 words

    30% see MyUni 1-10
    Class contribution 10% Ongoing 1-10
    Total 100%
    Assessment Related Requirements

    Students must complete all course assessment requirements and must attend lectures to be eligible to pass the course.

    Course results are subject to moderation by the ECIC Board of Examiners

    Assessment Detail
    Assessment Detail

    Assessment 1: Essay/report (Individual)
    Weighting:       30%
    Due Dates:      see MyUni
    Submission Details:   Online through MyUni

    Task:
    Question. Why are some projects complex? How do they differ from complicated projects? Provide some examples of complex projects. 
    Why have traditional project management models failed to provide adequate structural support for complex projects?

    Scope:
    The objective of these questions is for the participant to consider the theoretical material supplied and attempt to apply it to a real project example, if possible. Therefore evidence of having read and understood the material is important. Arguments and assertions should be based on the research articles listed, the important ones of which are encompassed in the notes. This assignment will assess your understanding of the course topics.

    Length and Presentation:
    1500 words (max) each

    Given the word limit on these questions, assessment will reward content included. There will be penalties for exceeding the word limit.
    Quotations do not count in the words counted. Please ensure you add page numbers to your assignment and it is advisable to add your name in the footer or header.

    Criteria by which your assignment will be graded:
    In completing this assignment, higher grades will be awarded for evidence of reading notes, text and papers, and integration of this
    theory into your answers. Direct referencing of external material in your answers is preferred.

    Learning objectives with this assessment (refer to section 2.1): 1, 4, 6, 7, 9, 10, 11


    Assessment 2: Case study presentation (Individual)
    Weighting:       20%
    Due Dates: see MyUni   
    Submission Details:   In Class

    Task:
    Individual presentation covering the following: 

    ·      Identity a SoS;

    ·      Use five distinguishing characteristics to describe it;

    ·       Identify examples of and describe External Factors, which could influence the SoS;

    ·       Identify the Governing Body;

    ·       Describe the Feedback process between the SoS and the Governing Body;

    ·      Identify examples of and describe Constraints affecting the Governing body’s decision making process.

    Scope:
    The objective of this 10 minute presentation is to demonstrate your analysis of an identified SoS case utilizing principal theories presented in class.

    Length and Presentation:
    10 minutes. Please be advised that references are mandatoryto show your understanding of the subject matter. No more than 10 power pointslides are permitted.  Each presentationwill be followed by a Q&A session.

    Criteria by which your assignment will be graded:
    The criteria for grading of this assignment will be based on the depth of case analysis and understanding of the material presented. 

    Learning objectives with this assessment (refer to section 2.1): 1-11


    Assessment 3: Reflection on Case Study presentation (Individual) report
    Weighting:       10%
    Due Dates: see MyUni        
    Submission Details:   Online through MyUni 

    Task:

    Create a brief report of 500 words as a reflection of
    your case study presentation as described in Assessment 2.

    Scope:
    The objective of this report is to show what you have learned as a result of your individual case study presentation.

    Length and Presentation:
    500 words

    Criteria by which your assignment will be graded:

    The criteria for grading of this assignment will be based on the depth and coherence of your analysis.

    Learning objectives with this assessment (refer to section 2.1): 1-11


    Assessment 4: Final report (Group)
    Weighting:       30%
    Due Dates:     see MyUni
    Submission Details:   Online through MyUni

    Send one copy for the group ensuring all group member names are clear. Preferably any documents created under Excel or Microsoft
    Project should be included in the Word version of the electronic copy.

    Task:
    Create a case study report for an approved project as instructed below, implementing the theoretical material you have covered. Groups should be of 5 people. To add additional team members, you need to seek special approval stating reasons. This assignment is
    intended to be the application of theory so I do not want theory reproduced, but the application of theory to a project.

    As you may be using material in this report which was developed by others, it is important to note what was your contribution and what was the contribution of others.

    The paper should have the following headings with the following specifications:

    Abstract

    ·       200 words or less

    Introduction

    ·       Briefly describe the SoS under consideration

    ·       What problem is this SoS addressing for what organization, program, or activity

    ·       Define the perceived System of Systems Engineering process, situation or problem presented in the case

    Background Information

    ·       Context for SoS and your case

    ·       Definitions that apply to the process, situation or problem: advanced terminology or jargon, explain what each word means in your study, concisely and clearly.

    ·       Relevant theories/research and prior development regardingSoS and your case: What has other research or studies found to be true in SoS and your specific case.

    System of Systems Description

    ·       History and Development

    ·       High-Level Diagram or Layout

    ·       Sponsors/Customers, Industry Sector, Companies Involved, Country, Budget

    ·       Mission/Purpose/Goals/Objectives

    ·       Principles/Characteristics

    ·       Settings/Structure/Boundaries

    ·       External Factors and Constrains

    ·       Constituent Systems (new/legacy, scope)

    System of Systems Engineering Analysis

    ·       Analysis and Analytical Findings

    ·       Activities/Problems/Conflicts

    ·       Timeframe/Sequence of events

    ·       Methods and tools used

    ·       Lessons Learned

    ·       Best Practices

    ·       Steps and conditions for replicating the SoS elsewhere

    Conclusion

    ·       Summary of the case and your findings/recommendations

    Questions for Discussion

    ·       Please provide 2-5 questions that are based on this case and could be used for a discussion in a classroom
    environment

    References

    Please ensure you add page numbers to your assignment and it is advisable to add each team member’s last name  in the footer or header.

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 

    Scope:
    The SoS Case Study Paper is expected to reflect the following:

    1.     Describes multiple integrated complex systems working together to achieve one common objective;

    2.     Present a real life process, situation or problem;

    3.     Offer adequate and detailed information to assess the process, situation or problem by the case reader;

    4.     Present an objective view of the process situation or problem;

    5.     Offers relevant questions for further discussion;

    6.     Be cogent;

    7.     Satisfactorily explain the basis for its conclusions;


    Length and Presentation:

    Minimum length:
    5 people – 15,000 words.

    The paper should follow the style guide of the IEEE (see Template for Transactions Section at
    http://www.ieee.org/publications_standards/publications/authors/authors_journals.html)

    Criteria by which your assignmentwill be graded:

    In completing this assignment, higher grades will be awarded for evidence of reading notes, text and papers, and integration of this
    theory into your paper. Direct referencing of external material is preferred.

    Learning objectives with this assessment (refer to section 2.1): 1-11


    Assessment 5: Class contribution
    Weighting:       10%
    Due Dates:      Ongoing in class
    Submission Details:   In person

    Task:
    A class participation mark will be based on attendance and participation.

    Scope:
    Class attendance and active participation are expected throughout the course.

    Criteria by which your assignment will be graded:
    There will be brief class assignments and discussions after each topic covered. These will be graded as part of class participation.

    Learning objectives with this assessment (refer to section 2.1): 1-11

    Submission

    All text based assignments must be submitted via MyUni.
    Please refer to step by step instructions: http://www.adelaide.edu.au/myuni/tutorials/files/AssignmentStudentSubmission.pdf 

    There are a few points to note about the submission of assignments:

    • Assignment Submission: Assignments should not be emailed to the instructor but should be lodged via the MyUni Course site. Note that assignments may be processed via TURNITIN which is an online plagiarism prevention tool.
    • Cover Sheet: Please submit, separate to your assignment, the completed University of Adelaide Assessment Cover Sheet providing details of yourself and your team members (if applicable), your assignment, the course, date submitted, etc. as well as the declaration signed by you that this is your (your team’s) work. Note that the declaration on any electronically submitted assignment will be deemed to have the same authority as a signed declaration.
    • Backup Copy of Assignments: You are advised to keep a copy of your assignments in case the submitted copy goes missing. Please ensure that all assignment pages are numbered. If your assignment contains confidential information, you should discuss any concerns with the Course Lecturer prior to submission.
    • Extensions of Time: Any request for an extension of time for the submission of an assignment should be made well before the due date of the assignment to the Course Lecturer. Normally, extensions will only be granted for a maximum of two weeks from the original assignment submission date. Extensions will only be granted in cases of genuine extenuating circumstances and proof, such as a doctor’s certificate, may be required.
    • Failure to submit: Failure to submit an assignment on time or by the agreed extension deadline may result in penalties and may incur a fail grade. Note that a late penalty of 5% of the total available marks for that assessment item will be incurred each day an assignment is handed in late. Assignments handed in after 14 days from the due submission date will fail even if a 100% mark is granted for the work.
    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Final results for this course will be made available through Access Adelaide.

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    SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.

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