TECHCOMM 7024OL - Complex Project Management 1

Online - Quadmester 3 - 2015

The context of the course is identification and management of complexity across multiple complex project domains. The objectives of this course are to focus on Complex projects, that is, those which integrate autonomous and independent projects, which are normally linked nodes. Such projects have high degrees of emergence, high internal and external system complexity and usually have large life cycle costs. Such projects require the project team to learn during the life of the project in order to clarify what is required and consequently how to deliver it. Content includes a review of general systems theory, a review of the key areas supporting systems engineering and then focuses on system of systems topics of incremental commitment project delivery methods, developing project architecture, developing project requirements and understanding and managing people differently to traditional projects by recognising culture and values, encouraging dissent, assisting sense making and supporting developing patterns of work behaviour rather than a top-down specification of duties. The application is to traditional System of Systems, supply chain management, enterprise systems, operating in a foreign culture, disaster management, terrorism and other complex systems. Tools addressed include leadership and management of complex systems projects, Checkland's soft systems methodology of rich pictures, root definition and CATWOE; systems dynamics, Senge's systems thinking, Bosch's mental models and development of meaning.

  • General Course Information
    Course Details
    Course Code TECHCOMM 7024OL
    Course Complex Project Management 1
    Coordinating Unit Entrepreneurship, Commercialisation & Innov Centre
    Term Quadmester 3
    Level Postgraduate Coursework
    Location/s Online
    Units 3
    Available for Study Abroad and Exchange Y
    Assumed Knowledge TECHCOMM 5021
    Course Staff

    Course Coordinator: Associate Professor Graciela Corral de Zubielqui

    Name: Dr Alex Gorod

    Short Bio:
    Alex Gorod is the Founder and Managing Member at SystemicNet, LLC in New York. He is also a Visiting Fellow at the University of Adelaide and Adjunct Associate Professor at Zicklin School of Business, Baruch College/City University of New York. Alex is a recipient of the Fabrycky-Blanchard Award for Excellence in Systems Engineering Research and Robert Crooks Stanley Doctoral Fellowship in Engineering Management. Alex holds a PhD in Engineering Management from Stevens Institute of Technology.


    Email: alex.gorod@adelaide.edu.au

    Office hours will be arranged via Skype.
    Course Timetable

    The full timetable of all activities for this course can be accessed from Course Planner.

    Monday 13th July to Sunday 20th September 2015
  • Learning Outcomes
    Course Learning Outcomes
    On the successful completion of this course, students will be able to:



    1
    Know and understand the latest research and development of complex systems and how they contrast with the development of linear based projects
    2 Competently apply research and professional practice tools to a range of contemporary issue such as enterprise transformation, contribution to social, political , economic issues, addressing climate change, terrorism, the global financial crises and disputes between waring communities
    3 Identification and use of the latest research findings on complex systems
    4 Apply SoS research in the development of potential solutions to contemporary issue such as those listed in 2.
    5 Explain and gain resolution of issues and provide confidence to stakeholders
    6 Recognise that different interpersonal skills are required on complex projects
    7 Use state-of-the-art processes and techniques developed in defence, IT&T, software industries and social issues
    8 Recognise that complex systems is a developing discipline and commitment to keep up to date
    9 Lead project teams to bring them from a linear project perspective to a complex project perspective
    10 Recognise and practice maintenance of ethical, social and cultural standards on projects.
    University Graduate Attributes

    This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:

    University Graduate Attribute Course Learning Outcome(s)
    Knowledge and understanding of the content and techniques of a chosen discipline at advanced levels that are internationally recognised. 1-2
    The ability to locate, analyse, evaluate and synthesise information from a wide variety of sources in a planned and timely manner. 3
    An ability to apply effective, creative and innovative solutions, both independently and cooperatively, to current and future problems. 4
    Skills of a high order in interpersonal understanding, teamwork and communication. 5-6
    A proficiency in the appropriate use of contemporary technologies. 7
    A commitment to continuous learning and the capacity to maintain intellectual curiosity throughout life. 8
    A commitment to the highest standards of professional endeavour and the ability to take a leadership role in the community. 9
    An awareness of ethical, social and cultural issues within a global context and their importance in the exercise of professional skills and responsibilities. 10
  • Learning Resources
    Required Resources

    Text book:
     'The SAGE Handbook of Complexity and Management' (1st Edition, 2011).

  • Learning & Teaching Activities
    Learning & Teaching Modes
    This course is offered in online mode.
    Workload

    The information below is provided as a guide to assist students in engaging appropriately with the course requirements.

    As a guide, a 3 unit course comprises a total of 156 hours.
    Learning Activities Summary
    Please refer to the Modules 1-10 in the Course Navigation.
  • Assessment

    The University's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary

    An overview of the course assessment appears in the following Table. Details appear in the following section:

    Assessment No.Form of Assessment/Collaborative TaskLength (in word count)WeightingDue DateOutcomes being assessed
    1a Individual 2000 words 20% Day 7, Week 5
    1b Individual 2000 words 20% Day 7, Week 7
    2 Group 4 people 15000 words 40% Day 7, Week 10
    3 Discussion/Participation 20% Weeks 1-10
    Total 100%
    Assessment Related Requirements
    Students must complete all course assessment requirements.

    Course results are subject to moderation by the ECIC Board of Examiners
    Assessment Detail

    Assignment 1 (Individual):
    Assignment one is broken up into 2 parts each worth 20%.

    Question 1a: Why are some projects complex? How do they differ from complicated projects? Provide some examples of complexprojects. Why have traditional project management models failed to provide adequate structural support for complex projects?

    Due Day 7, Week 5, 20%

    This application assignment will assess your understanding of the course topics. The objective of these questions is for you to consider the theoretical material supplied and apply it to a real project example, or experience. Therefore, evidence of having read and understood the material is important. Arguments and assertions should be based on the research articles listed in the references, the important ones of which are encompassed in the notes.

    Given the word limit on these questions, assessment will reward content included and quality of response. There will be penalties for exceeding the word limit. Quotations do not count in the total word count. Submit the Microsoft Word document to the dropbox located below on Day 7.

    Length and Presentation:
    Complete a 2000 word response to the prompt below. This activity is worth 20% of your final grade.

    Late work will receive a deduction of 20 marks out of 100 for time in the first week late. Beyond the first week, a zero mark will be awarded.

    In completing these assignments, higher marks will be awarded for evidence of reading notes, text and papers, and integration of these theories and concepts into your answers. Direct referencing of external material in your answers is preferred.


    Question 1b: Explain the effects of complexity on the management of a project and discuss whether some of the many facets of
    complex systems can be used to assist project management.

    Due Day 7, Week 7, 20%

    This application assignment will assess your understanding of the course topics. The objective of these questions is for you to consider the theoretical material supplied and apply it to a real project example, or experience. Therefore, evidence of having read and understood the material is important. Arguments and assertions should be based on the research articles listed in the references, the important ones of which are encompassed in the notes.

    Given the word limit on these questions, assessment will reward content included and quality of response. There will be penalties for exceeding the word limit. Quotations do not count in the total word count. Submit the Microsoft Word document to the dropbox located below on Day 7.

    Length and Presentation:
    Complete a 2000 word response to the prompt below. This activity is worth 20% of your final grade.

    Late work will receive a deduction of 20 marks out of 100 for time in the first week late. Beyond the first week, a zero mark will be awarded.

    In completing these assignments, higher marks will be awarded for evidence of reading notes, text and papers, and integration of these theories and concepts into your answers. Direct referencing of external material in your answers is preferred.


    Assignment 2: Final report (Group):
    Weighting: 40%
    Due Dates: Day 7
Week 10

    Submission Details: Online
    Send one copy for the group ensuring all group member names are clear. Preferably any documents created under Excel or
    Microsoft Project should be included in the Word version of the electronic copy.

    Task:
    Create a case study report for an approved project as instructed below, implementing the theoretical material you have
    covered. Groups should be of four people. To add additional team members, you need to seek special approval stating reasons. This assignment is intended to be the application of theory so I do not want theory reproduced, but the application of theory to a project.

    As you may be using material in this report which was developed by others, it is important to state what was your contribution and what was the contribution of others. The paper should have the following headings with the following specifications:

    Abstract
    • 200 words or less

    Introduction
    • Briefly describe the SoS under consideration
    • What problem is this SoS addressing for what organization, program, or activity
    • Define the perceived System of Systems Engineering process, situation or problem presented in the case

    Background Information
    • Context for SoS and your case
    • Definitions that apply to the process, situation or problem: advanced terminology or jargon, explain what each word
    means in your study, concisely and clearly.
    • Relevant theories/research and prior development regarding SoS and your case: What has other research or studies
    found to be true in SoS and your specific case.

    System of Systems Description
    • History and Development
    • High-Level Diagram or Layout
    • Sponsors/Customers, Industry Sector, Companies Involved, Country, Budget
    • Mission/Purpose/Goals/Objectives
    • Principles/Characteristics
    • Settings/Structure/Boundaries
    • External Factors and Constrains
    • Constituent Systems (new/legacy, scope) System of

    Systems Engineering Analysis
    • Analysis and Analytical Findings
    • Activities/Problems/Conflicts
    • Timeframe/Sequence of events
    • Methods and tools used
    • Lessons Learned
    • Best Practices
    • Steps and conditions for replicating the SoS elsewhere

    Conclusion
    • Summary of the case and your findings/recommendations

    Questions for Discussion
    • Please provide 2-5 questions that are based on this case and could be used for a discussion in a classroom environment.

    References
    Please ensure you add page numbers to your
    assignment and it is advisable to add each team member’s last name in the
    footer or header.

    Scope:
    The SoS Case Study Paper is expected to reflect the following:
    1. Describes multiple integrated complex systems working together to achieve one common objective;
    2. Present a real life process, situation or problem;
    3. Offer adequate and detailed information to assess the process, situation or problem by the case reader;
    4. Present an objective view of the process situation or problem;
    5. Offers relevant questions for further discussion;
    6. Be cogent;
    7. Satisfactorily explain the basis for its conclusions;

    Length and Presentation:
    Minimum length: 4 people – 15,000 words.
    Note: additional marks are awarded for more comprehensive reports.

    The paper should follow the style guide of the IEEE (see Template for Transactions Section at http://www.ieee.org/publications_standards/publications/authors/authors_journals.html)

    Criteria by which your assignment will be graded:
    In completing this assignment, higher graded will be awarded for evidence of reading notes, text and papers, use of concepts
    from Systems Fundamentals, and integration of this theory into your answers. Direct referencing of external material in your answers is preferred.

    Submission

    All text based assignments must be submitted via Drop Box in LEARN

    There are a few points to note about the submission of assignments:

    • Assignment Submission: Assignments should be lodged via Drop Box in the LEARN system. Please refer to individual assignment tasks for specific submission details relevant to each task. Note that assignments may be processed via TURNITIN which is an online plagiarism prevention tool.
    • Cover Sheet: Please submit, separate to your assignment, the completed University of Adelaide Assessment Cover Sheet providing details of yourself and your team members (if applicable), your assignment, the course, date submitted, etc. as well as the declaration signed by you that this is your (your team’s) work. Note that the declaration on any electronically submitted assignment will be deemed to have the same authority as a signed declaration.
    • Backup Copy of Assignments: You are advised to keep a copy of your assignments in case the submitted copy goes missing. Please ensure that all assignment pages are numbered. If your assignment contains confidential information, you should discuss any concerns with the Course Lecturer prior to submission.
    • Extensions of Time: Any request for an extension of time for the submission of an assignment should be made well before the due date of the assignment to the Course Lecturer. Normally, extensions will only be granted for a maximum of two weeks from the original assignment submission date. Extensions will only be granted in cases of genuine extenuating circumstances and proof, such as a doctor’s certificate, may be required.
    • Failure to submit: Failure to submit an assignment on time or by the agreed extension deadline may result in penalties and may incur a fail grade. Note that a late penalty of 5% of the total available marks for that assessment item will be incurred each day an assignment is handed in late. Assignments handed in after 14 days from the due submission date will fail even if a 100% mark is granted for the work
    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Final results for this course will be made available through Access Adelaide.

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