PROF 2000 - Professional Practices II
North Terrace Campus - Semester 1 - 2017
General Course Information
Course Code PROF 2000 Course Professional Practices II Coordinating Unit Professions Office Term Semester 1 Level Undergraduate Location/s North Terrace Campus Units 3 Contact Up to 3 hours per week Available for Study Abroad and Exchange Incompatible PROF 3883 Course Description This course examines the underlying assumptions, values, experiences, skills, forms of knowledge and broader contexts that impact on and inform students' professional practice approach. Using case studies as a starting point, students will explore some of the key issues of contemporary workplaces. Students will be required to draw on theoretical perspectives and ideas from contemporary research as well as insights generated through critical reflection, online discussions and collaborative problem-solving.
This course introduces the various communication options available in a business context so that students can make appropriate choices in the workplace. Students will gain confidence in their ability to communicate by practising and receiving feedback on business communication skills. Through this critical enquiry process, it is expected that students will further develop their understandings of their own practices and change and develop aspects of these practices.
It has a particular emphasis on building professional knowledge of working in a business environment and developing work ready skills in the areas of written and oral communication, intercultural communication, client service, problem solving and self-management. Students will develop strategies to communicate these abilities through career communication, including career documents and interviews. Opportunities for improving academic and workplace language proficiency are embedded in the course.
Course Coordinator: Dr Deborah Churchman
The full timetable of all activities for this course can be accessed from Course Planner.
Course Learning Outcomes
On successful completion of this course, students will be able to:
1 apply business communication theory to solve workplace communication issues in order to establish and maintain professional relationships 2 display reasoned decision making processes and self-management strategies leading to professional outcomes 3 assess contemporary, professional career environment and, through self-reflection, generate relevant career plans and resources via a range of media 4 express complex ideas accurately in written and spoken formats suited to the workplace contexts 5 identify skills required to provide culturally and contextually appropriate customer service in a business environment
University Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
University Graduate Attribute Course Learning Outcome(s) Deep discipline knowledge
- informed and infused by cutting edge research, scaffolded throughout their program of studies
- acquired from personal interaction with research active educators, from year 1
- accredited or validated against national or international standards (for relevant programs)
1,4,5 Critical thinking and problem solving
- steeped in research methods and rigor
- based on empirical evidence and the scientific approach to knowledge development
- demonstrated through appropriate and relevant assessment
2,3 Teamwork and communication skills
- developed from, with, and via the SGDE
- honed through assessment and practice throughout the program of studies
- encouraged and valued in all aspects of learning
1,4,5 Career and leadership readiness
- technology savvy
- professional and, where relevant, fully accredited
- forward thinking and well informed
- tested and validated by work based experiences
1,2,3 Intercultural and ethical competency
- adept at operating in other cultures
- comfortable with different nationalities and social contexts
- Able to determine and contribute to desirable social outcomes
- demonstrated by study abroad or with an understanding of indigenous knowledges
1,5 Self-awareness and emotional intelligence
- a capacity for self-reflection and a willingness to engage in self-appraisal
- open to objective and constructive feedback from supervisors and peers
- able to negotiate difficult social situations, defuse conflict and engage positively in purposeful debate
Required ResourcesProfessional practices selected readings Cengage (2016)
Etext purchase link to be provided on course site
Recommended ResourcesCommunication Skills Guide
This booklet can be downloaded from: http://www.adelaide.edu.au/professions/hub/pg/downloads/
This is a free resource which advises on study skills and referencing.
Learning & Teaching Activities
Learning & Teaching ModesLectures are provided in both online and oncampus mode. Students will attend one hour oncampus lectures in weeks 1, 6 and 12 and will view interactive, online lectures for topics 1 to 5 and 7 to 12. It is particularly important that students attend lecture 1 which will outline course requirements.
Learning resources for each topic will be provided online. These include materials to prepare for tutorials.
Students attend weekly two hour oncampus tutorials. In order to pass the subject, students must attend 80% of (10 out of 12) tutorials or provide evidence supporting an approved absence. Tutorials relate to the previous week’s lecture. Tutorials are an important component of your learning in this course. The communication skills developed in tutorials by regularly and actively participating in discussions are considered to be most important by the School and are highly regarded by employers and professional bodies.
Students will need to engage in six hours per week self directed study, group collaboration and assignment preparation (engaging with online activities).
The etext, lectures and tutorials are connected by topic. Students are expected to read assigned readings before the lecture and tutorial.
The information below is provided as a guide to assist students in engaging appropriately with the course requirements.The University expects full-time students (i.e. those taking 12 units per semester) to devote a total of 48 hours per week to their studies. This means that you are expected to commit approximately 9 hours for a three-unit course or 13 hours for a four-unit course, of private study outside of your regular classes.
Be aware that if there are certain skills that you need to improve significantly, you may need to spend more time doing private study than the guidelines suggest.
Learning Activities Summary
Learning Activity Learning Activities Summary Related Learning Outcomes Lectures Online and face to face lectures introduce the course topics. 1,2,3,4,5 Workshop discussion Students come prepared to class, they read the assigned materials and are ready to actively participate in class. The lecturer discusses key issues for each topic, provides examples and opens the floor for discussion 1,2,3,4,5 Case studies/PBL Workshop tasks are case studies and applied activities 1,2,3,4,5
Learning Activities Schedule
Topic Readings Learning Activities Week 1 Contemporary trends in professional practice: Communicate in today’s workplace Course etext pp. 1-30 ‘Live lecture’
Workshop 1: Introduction
Week 2 Professional priorities: organisation, planning and development Course etext pp. 31-68 Workshop 2: Communicate in today’s workplace Week 3 Interpersonal communication 1 – self-awareness, EI, assertiveness and communication styles Course etext pp.69-84
Course etext pp. 91-96
Course etext pp. 116-138
Course etext pp. 161-168
Workshop 3: Professional priorities Week 4 Interpersonal communication 2 – nonverbal communication, listening and questioning Course etext pp. 146-160
Course etext pp. 193-218
Course etext pp. 84-91
Workshop 4: Interpersonal communication 1: EI Week 5 Interpersonal communication 3 –managing negotiation, conflict and difference in the workplace Course etext pp.168-182
Course etext pp. 103-116
Workshop 5: Interpersonal communication 2: nvc and listening Week 6 Organisational communication events: Effective team development, decision making and meetings Course etext pp. 219-326 ‘Live lecture’
Workshop 6: Interpersonal communication
Week 7 Organisational communication events: Presentations Course etext pp. 327-351 Workshop 7: Teams and decision making Week 8 Writing and researching professionally: Research and problem solving (including mediated communication) Course etext pp. 352-411 Workshop 8: Presentations Week 9 Report writing, business correspondence and workplace documents Course etext pp. 412-490 Workshop 9: Research and problem solving Week 10 Client communication Course etext pp. 491-542 Workshop 10: Report writing and correspondence
Assessment: Statement paper - Meeting process documentation and reflective writing
Week 11 Career communications – planning and relevant documents, including social media Course etext pp. 543-577 Workshop 11: Client communication Week 12 Career communications – interviewing Readings ‘Live lecture’
Workshop 12: Career communications
Assessment: Report – Career communications
The University's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment Task Due Date/ Week Weighting Length Related Learning Outcome Weekly activities (1 activity to be submitted) (individual) Various 20% 800 words 1,2,3,4,5 Research paper - Meeting process documentation and reflective writing (group work) Week 10 30% 1500 words 1,2,4 Workshop presentation Various 20% 10 minutes 1,2, 3, 4, 5 Formal report on current graduate recruitment strategies (individual) Week 13 30% 1000 words plus appendices 2,3,4 Total 100%
Assessment DetailAssessment detail is provided on the course site at the beginning of semester.
SubmissionRetain a copy of all assessments.
Written assessments should be submitted electronically through TurnItIn on MyUni. Do not make multiple TurnItIn submissions. Lecturers can refuse to accept assignments which do not have signed acknowledgement of the University’s policy on plagiarism.
Grades for your performance in this course will be awarded in accordance with the following scheme:
M10 (Coursework Mark Scheme) Grade Mark Description FNS Fail No Submission F 1-49 Fail P 50-64 Pass C 65-74 Credit D 75-84 Distinction HD 85-100 High Distinction CN Continuing NFE No Formal Examination RP Result Pending
Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through Access Adelaide.
The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
- Academic Support with Maths
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- Student Life Counselling Support - Personal counselling for issues affecting study
- International Student Support
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- Students with a Disability - Alternative academic arrangements
- Reasonable Adjustments to Teaching & Assessment for Students with a Disability Policy
Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangement Policy
- Academic Honesty Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Elder Conservatorium of Music Noise Management Plan
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
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