General FAQs

The University is closely monitoring the COVID-19 situation, and our response is being shaped by the latest advice from Australian health and foreign affairs authorities. 

Information about buildings and facilities

With many staff and students back on campus, the University continues to take advice from Government and health authorities to ensure a safe campus environment. While most buildings and retailers are open, there may be some changes to opening hours or access conditions. 

Read more from the Infrastructure team 

Vaccination, masks and social distancing

  • Am I required to wear a mask on campus and if so under what circumstances?

    SA Health strongly recommends the wearing of masks as it assists with reducing transmission of COVID-19.

    • Masks should be worn whenever you are indoors in shared spaces on any campus (including all teaching spaces and study areas).
    • Masks should be worn when working in any indoor shared work spaces (including open plan offices, meeting rooms, reception areas, corridors, tea rooms and amenities, etc). 
    • Masks must be worn by all persons visiting the Unicare Clinic on North Terrace.

    Exceptions:

    1. Masks do not have to be worn outdoors where people are socially distancing from others by at least 1.5m
    2. Masks do not have to be worn in private offices when no other people are present
    3. Students do not have to wear masks during in-person exams while seated at appropriately spaced desks. They will need to reapply their mask if they get up and move about.
    4. Staff and students working in a shared office at a workstation who are at least 1.5m distance from other people can remove their masks whilst they remain seated at the workstation.  The person will need to reapply their mask if they get up from the workstation or someone approaches within 1.5m.
    5. Staff or students meeting in rooms can agree to remove their masks where they are able to achieve 1.5m distancing.
    6. Masks can be removed whilst eating or drinking
    7. Some staff or students in our community will be unable to wear masks and SA Health recognise this in a list of exemptions on their mask information page 
    8. Where wearing a mask is making it difficult to communicate the mask may be removed whilst communicating.

    It should also be noted that masks are required on public transport, in shops and other public settings, except where the exemptions above apply.

  • What is the proper way to wear and dispose of a mask?

    SA Health has provided a comprehensive guide to mask use which includes information on how to wear and fit a mask correctly. 

    Masks can be worn as long as they continue to cover and fit the face and remain dry.   In choosing a mask you should consider the length of time you will need to wear it.

    • If you only need to wear a mask for a short time a single use disposable mask might be suitable.  These masks should be disposed of after use and never re-used.  These masks should be thrown in general wastes bins (that are lined); please do not dispose of them in recycle bins.
    • If you need to use a mask for longer periods, a cloth mask may be more suitable as these often have adjustable features for a more comfortable fit.  These still need to be changed when they become damp, so you should have more than one to cover longer periods of time.  Damp cloth masks should be placed in a plastic bag and laundered (normal washing cycle) and dried before use again.  For further information on the effectiveness of cloth masks see here.
  • What should I do if I see someone not wearing a mask?

    There will be a small percentage of the University Community that can’t wear a masks.  This has been acknowledges by SA Health and the government.   It is important that you do not automatically assume a person is not following public health directions.  These recognised exemptions are listed here.  Supervisors or teaching staff may wish to have a sensitive and private conversation with their staff or students with regard to mask wearing in the office or classroom; others should however refrain from making comment other than to raise concerns privately with their supervisor or teacher.

  • What should I do if wearing a mask is making it difficult to communicate?

    Where you need to communicate and a mask interferes with this, you can lower or remove your mask in order to be understood.

    SA Health has acknowledged in their advice that it is reasonable that teaching staff may need to remove their masks at times to effectively teach.

    When you have finished communicating (or teaching) you should reapply your mask.

  • What do I need to know about COVID-19?

    Read the latest advice from the Government, including information on symptoms and how to seek medical advice.

  • What happens if I am being tested for COVID-19?

    You will need to follow the advice of the testing clinic and, where required, SA Health. If you are advised by the testing clinic or SA Health not to attend the University for a period of time, please contact your supervisor. If you are an undergraduate student, please contact your Faculty to inform them of your situation.

    Please refrain from attempting to do your own contact tracing or provision of information to others at work beyond your supervisor; this is best left to SA Health in the unlikely event that a test comes back positive.

  • Does the University of Adelaide recommend that staff and students get vaccinated against COVID-19?

    The University of Adelaide strongly recommends that staff and students get vaccinated against COVID-19 as soon as they are eligible to do so.

    If you want to see more information about being vaccinated please go to this SA Health website.

  • How do I arrange to get a COVID-19 vaccination?

    The COVID-19 vaccination program controlled by the Australian Government is being rolled out in a phased approach.

    Information on eligibility and current vaccination clinics around the state is available on the SA Government COVID-19 Vaccine webpage.

    Adelaide Unicare are an approved COVID-19 vaccination provider delivering the Astra Zeneca vaccine to eligible patients – this vaccination service is being offered every second Saturday at the University Health Practice on the North Terrace Campus – bookings essential.

  • Is the University going to run its own COVID-19 vaccination program?

    The University is unable to run a COVID-19 vaccination program as access to the vaccine is limited to government authorised vaccination clinics.

    However, the University Health Practice are a government authorised COVID-19 vaccination provider delivering the Astra Zeneca vaccine to eligible patients. The University Health Practice vaccination service on the North Terrace Campus is being offered every second Saturday – bookings essential. You can check if you are currently eligible on the SA Government COVID-19 Vaccine webpage.

    Information on authorised vaccination sites and eligibility can be found on the SA Health Website.

  • What are the social distancing and room capacity requirements on campus?

    SA Health has confirmed that the University can return to pre-COVID capacities for University activities (noting that public events remain an exception), and that social distancing should be a ‘best endeavours’ approach.

    Where practical to do so you should try to achieve 1.5m distancing, however where this is not practical you are asked to use your best endeavours to distance as much as is practical.

    You may also contact your local HSW Team should you have any concerns or questions about COVID-safe practices in your area.

  • What are the requirements if I am running an event?

    If you are running an event that involves attendance by members of the general public you should contact the SA COVID-19 Information Line on 1800 253 787 to check if you need a COVID-Safe Plan and whether there are any other restrictions that apply to the event.

    Note that an event only attended by enrolled student or current staff (including title holders and registered volunteers) then it would fall under the University’s general exemption from the Public Activities Direction and therefore you do not need to have a COVID-Safe Plan.  If you need advice on minimising the risks associated with such an event please contact your local HSW Team.

  • Do I need to submit a COVID-Safe Plan or have a COVID Marshall?

    The University of Adelaide as an essential business is exempt to having to submit COVID-Safe plans to SA Health for any activity that forms part of our core business.

    Any activity that is reasonably part of our teaching, research or administrative activity falls under this exemption. This includes activities that are designed to orientate our students, and meetings or gatherings related to our teaching or research activity.  Note that if you are running an event attended by the general public you will need to contact the SA COVID-19 Information Line on 1800 253 787 for advice.

    University of Adelaide is not required to have COVID Marshalls as these are only required where COVID-Safe plans are in place.

    We are all required to follow good hygiene practices, to practice social distancing and to not attend the campus if unwell with COVID-19 symptoms until cleared via a COVID-19 test.

    Activities on our campuses that are not part of our core business do need to submit COVID-Safe Plans to SA Health and will be required to have COVID Marshalls – this includes things like commercial retail outlets on campus, hire out of University infrastructure for private functions or activities, and conferences and gatherings associated with external bodies or learned societies.

  • Is the University of Adelaide required to have COVID-Safe QR codes for locations on campus?

    The University of Adelaide as an essential business is exempt to having to submit COVID-Safe plans to SA Health and therefore is not required to have COVID-Safe QR codes. Note that if you are running an event attended by the general public you will need to contact the SA COVID-19 Information Line on 1800 253 787 for advice.

    Only activities that are not part of our core business need to submit COVID-Safe Plans to SA Health and are issued with a COVID-SAfe QR code in relation to that activity.

    This is why you will see COVID-Safe QR codes at locations such as the UniBar.

  • When do I need a COVID Safe Plan and QR Code for Events?

    As an Exempt Employer, the University is not required to have a COVID Management Plan, COVID Safe Plans, QR Codes or COVID Marshalls for its normal day to day teaching and research activities on campus.

    For events that are not normal teaching or research activities and that bring together numbers that exceed restrictions imposed for gatherings, the University is not exempt. If you are planning an event you should check the current level of restrictions here.

    SA Health provide a summary of current activity restrictions and requirements for gatherings here

    Where you do need to create a COVID Safe Plan and display a QR Code make sure you identify the event or activity by name in your COVID Safe Plan. 

    Please do not create generic COVID-safe plans for events that simply use the name of the venue as this has led to confusion, and as restriction levels are likely to change ahead of an event being repeated.

    Please remove any QR codes when the event has finished to avoid confusion.

  • I am experiencing stress or anxiety regarding the situation or my health and I would like to talk to someone.

    If you do not have any symptoms yourself or are awaiting test results and wish to speak to someone about your concerns please contact:

    If you are concerned you may have COVID-19, please attend a testing clinic and do not attend at the University until you have received a result stating that you do not have COVID-19.

  • Where can I get accurate information about the world situation and the virus?

    The World Health Organisation is monitoring and managing this virus outbreak in conjunction with health authorities across the globe. You can access accurate information from the Department of Health  or the World Health Organisation .

Travel and quarantine

  • Are there any quarantine requirements for students or staff returning from overseas?

    Australia's borders remain closed, with only Australian citizens, permanent residents and their dependants still able to enter the country. A travel bubble with New Zealand was created and when open (noting that it is subjected to border restrictions from time to time) allows entry from that country to Australia. Read more about the Australian Government’s travel restrictions.

    Travellers arriving in Australia will be subject to the quarantine requirements of the state they arrive in. These vary from time to time and from state to state. Those travelling will be informed of requirements by local police or health authorities. It is important to note that both your overseas arrival into one state and any subsequent travel between states may both be subject to separate quarantine requirements as these are state-based requirements.

    You can find details here regarding Quarantine requirements including the state based requirements. Please also see details of some further travel restrictions on entering South Australia.

    If you are a student affected by quarantine requirements and need assistance, please call the University’s dedicated helpline on +61 8 8313 2882 or email us so we can assist you. We will work with you to help you engage with your studies from a distance.

    If you are a staff member affected by quarantine requirements, please consult the COVID-19 Leave Entitlements webpage for further advice.

  • Are there quarantine requirements for students or staff returning from interstate?

  • What is the University's position on travel?

    All overseas travel, except to New Zealand, is currently banned by the Australian Government for Australians, with few exemptions . From time to time, various restrictions are placed on interstate travel by State Governments.

    The current University travel approval processes can be found on the Finance and Procurement website.

    At this time, interstate travel on University business is only permitted where staff or students have a pressing need to travel for research or teaching purposes that cannot be reasonably fulfilled via virtual communications or other means. It requires the approval of an Executive Dean or Division Head. Staff and supervisors are expected to have considered the risks prior to a traveller requesting approval using the online request form in the Travel Hub.

    From 1st January 2022 travel to New Zealand on University business will be permitted under the same pressing need criteria as interstate travel mentioned above and requires the same approval.  To request travel to New Zealand please use the same form used for interstate travel available from the Travel Hub.  In considering approval for those who are not permanent residents or citizens of Australia, the Executive Dean or Divisional Head should consider the risks associated with Australian Government travel bans that may prevent or delay individuals from returning to Australia. 

    Formal student exchanges to New Zealand facilitated through Study Overseas will also be permitted from 1st January 2022.  Formal student exchange programs are those authorised by the Pro Vice-Chancellor (International) involving a semester or full year exchange for coursework students.  Students can apply for available student exchange programs through Study Overseas.  The student exchange program will be limited to permanent residents and citizens of Australian until such time as the risk of international students being stranded overseas has diminished.  

    International travel on University business (including travel to New Zealand up to 1st January 2022 but excluding New Zealand from this date) is not permitted for staff or students. The University’s High Risk Travel  process enables rare exceptions to be assessed, and if approved, the travel would also need approval through the Commonwealth Government exemption process.

  • Can I travel to New Zealand on University business?

    Up until the end of 2021 travel to New Zealand on University business remains under the same travel ban as all other overseas countries. 

    From 1st January 2022 travel to New Zealand on University business will be permitted under the same pressing need criteria as interstate travel mentioned above and requires the same approvals.  To request travel to New Zealand please use the same form used for interstate travel available from the Travel Hub.  Staff (including the supervisors of higher degree students) are expected to have considered the risks prior to travel being requested.  In considering approval for those who are not permanent residents or citizens of Australia, the Executive Dean or Divisional Head should consider the risks associated with Australian Government travel bans that may prevent or delay individuals from returning to Australia. 

    Formal student exchanges to New Zealand will also be permitted from 1st January 2022 after being established and authorised by the Pro Vice-Chancellor (International).

  • What should I do if I have a question about travel insurance?

    If you have any travel insurance questions please go to our Travel Insurance FAQs.