We are committed to supporting our students through these challenging times, and involving them in the decisions we make.
If you are unwell, please seek medical advice and do not come into the University.
If you have been diagnosed with COVID-19, you must follow the directions from medical authorities, including instructions about isolation. Importantly, you must not come into the University. If you are advised by SA Health that you have tested positive to COVID-19, even if you have not recently attended the University's campuses, please advise the University by contacting firstname.lastname@example.org.
Hearing our students' voices
Throughout our response to the COVID-19 pandemic, students have played a key role in decision-making at the University, including representation on the Incident Management Task Group (IMTG) and Student Services Stream group. AUU, SRC and clubs reps join AU Sport and University staff in a fortnightly Friday forum.
You are always welcome to contact your Student Representatives.
At the end of Semester 1, students were invited to participate in a student experience survey to assess how they interacted with support services during the COVID-19 shut-down period. The survey results will be used to inform ongoing student service provision across the University.
A range of University support services for students are now available online.
- Counselling Support - free and professional counselling for all ranges of mental health support. Available weekdays 9am to 5pm, with after hours support through our crisis line
- Disability Support - support in identifying Reasonable Adjustments to your studies if you are having difficulties due to an ongoing medical condition/disability, or have a short-term injury
- International Student Support - financial, personal and academic advice, and help with CoEs and visas, for international students, and social programs including the International Peer Mentor Program and Talking with Aussies
- Wellbeing Hub - an online self-help resource to improve wellbeing and support yourself and those around you
- Accommodation Service - support and advice regarding living situations for all students, regardless of current accommodation
- Elite Athlete Support - assistance in balancing athletic and academic commitments for elite athletes
- Writing Centre - book an online one-on-one consultation for support with your writing, from initial idea to final revision
- Maths Learning Centre - access maths support via a MyUni discussion board or set up a Zoom consultation
- PASS (Peer Assisted Study Sessions) - join a Zoom session and stay motivated by studying with your peers
- Studiosity - explore online, after hours and on-demand study help
- University Library - connect with online services, resources and staff via the Virtual library
- Careers - access professional career guidance, connect with industry, and local and international graduate employment opportunities
Health and wellbeing
Should I wear a face mask?
Should I get tested for COVID-19?
If you develop any symptoms related to COVID-19, even if they are mild, you should get tested and self-isolate until the results of the test are known. You may not attend a University campus until test results confirm you do not have COVID-19 and you are well.
- fever or chills
- sore throat
- runny nose
- shortness of breath
- loss of taste or smell.
COVID-19 clinics and testing centres are listed on the SA Health website .
What should I do if I have been diagnosed with COVID-19?
You must follow the directions of the medical authorities, including instructions about isolation. Importantly, you must not come into University.
If you are advised by SA Health that you have tested positive to COVID-19 please advise the University by contacting email@example.com
What information is available if I am feeling anxious?
Student Life Counselling Support has appointments available via zoom and telephone. via phone. Call +61 8 8313 5663 or email firstname.lastname@example.org to discuss your needs.
General wellbeing tips and resources are available at the Wellbeing Hub and in the Wellbeing Plan.
After hours support: If you are experiencing thoughts of self-harm, intense emotional distress or mental health issues, after-hours crisis support is available. Call 1300 167 654 or text 0488 884 197.
Studying under COVID-19
Will studying online affect the quality of my degree?
The University of Adelaide is committed to providing you with the high-quality educational experience that you expect and deserve, while ensuring your health, safety and wellbeing.
I am studying an accelerated online program, are there any changes to my studies?
At this time, online classes and assessments in six-week online teaching period mode are going ahead as normal.
Please discuss any concerns you have with Student Success Advisors.
Where can HDR students find more information?
Will study dates remain the same for the rest of the year?
Yes, study dates for all study periods will remain the same for the rest of 2020.
What does COVID-19 mean for overseas study?
What should I do if I have a question around travel insurance?
Will there be April/May Graduation Ceremonies?
The April/May 2021 Graduation Ceremonies are provisionally scheduled to be held between Monday 12 April to Friday 7 May 2021^. Please note that the above dates and the format of the graduation ceremonies are subject to change, depending on the development of the COVID-19 situation and related SA Health restrictions in South Australia.
At present, continuing SA Health restrictions have meant that the University is limited in managing events. In October and November 2020 the University held Graduation Celebration Events for our graduates. You can view videos of these events on our Past Graduation Ceremonies website. In order to preserve the safety of graduates, guests and staff, the capacity restrictions do not allow for guest attendance in Bonython Hall. We hope to have guests on campus in a number of our lecture theatres to watch the live-streamed event.
^ A University of Adelaide closure period will occur between Monday 19 to Friday 23 April 2021. There will be no graduation ceremonies scheduled during this week.
What is the format of the Graduation Celebration Event?
At present, continuing SA Health restrictions have meant that the University is limited in managing events. In October and November 2020 the University held Graduation Celebration Events for our graduates. You can view videos of these events on our Past Graduation Ceremonies website. It is likely that this format will continue in 2021. In order to preserve the safety of graduates, guests and staff, the capacity restrictions do not allow for guest attendance in Bonython Hall. We will aim to offer guest attendance on campus in a number of our lecture theatres to watch the live-streamed event.
How long will the Graduation Celebration Event go for?
It is anticipated that each Graduation Celebration Event will run for approximately 70-90 minutes.
Can I watch the Graduation Celebration Event online?
The Graduation Celebration Events will be live streamed to ensure that your friends and family can still share the celebration with you. A recording of the event will also remain available on the University website for viewing at a later date.
Can I book a professional graduation photos?
On campus professional photography sessions will be available for booking with GFP, the University’s preferred supplier. Photo sessions will be available throughout the Celebration Events. Information will be emailed to graduates about how to book.
What should I do if I feel unwell on the day of the Celebration Event?
Can I attend the Celebration Event if I live interstate or overseas, and will the University cover the cost for myself or my family to follow isolation requirements?
Please be aware that travellers entering South Australia are required to adhere to the Government of South Australia’s COVID-19 travel policies. Up to date information about travel restrictions can be found on their website: https://www.covid-19.sa.gov.au/restrictions-and-responsibilities/travel-restrictions
The University is unable to cover any costs associated with travelling to or attending the Celebration Events, including isolation requirements.
What do I do if I am unable to attend a Ceremony due to COVID-19 Travel restrictions?
If you are impacted by International or interstate [Australia] border restrictions that prevent travel to Adelaide for your nominated Ceremony/Celebration event in April/May or September, you will need to apply for Graduation COVID-19 Special Circumstances. For more information please refer to the Graduations Business Rules.
How students can get in touch
You can reach Ask Adelaide on +61 8 8313 5208 or online.
For questions about student travel (eg exchanges, study tours), contact our Study Overseas helpline on +61 8 8313 6363 (9 am to 9 pm).
Students affected by travel restrictions should call the University's dedicated helpline on +61 8 8313 2882.