Student Information

We are committed to supporting our students through these challenging times, and involving them in the decisions we make.

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Student Forum Friday 5 June

Join Professor Jennie Shaw, Interim Deputy Vice-Chancellor (Academic) at 12 pm on Friday 5 June for a student forum via zoom. Hear about the University's return-to-campus planning, what Semester 2 will look like, and answers to students' questions.

Find out more

Hearing our students' voices

Students are represented in the three key areas of COVID-19 decision-making at the University:

  • Patrick Kennewell, current student, sits on the Incident Management Task Group (IMTG)
  • Stella Woo, AUU Board President, and Ashley Jayasuriya, AUU Board Member, sit on the Student Services Stream group
  • AUU, SRC and clubs reps join AU Sport and University staff in a weekly Friday forum

You are always welcome to contact your Student Representatives.

Support services 

A range of University support services for students are now available online.

  • Writing Centre - book an online one-on-one consultation for support with your writing, from initial idea to final revision
  • Maths Learning Centre - access maths support via a MyUni discussion board or set up a Zoom consultation
  • PASS (Peer Assisted Study Sessions) - join a Zoom session and stay motivated by studying with your peers
  • Studiosity - explore online, after hours and on-demand study help 
  • University Library - connect with online services, resources and staff via the Virtual library
  • Careers - access professional career guidance, connect with industry, and local and international graduate employment opportunities

Resumption of face-to-face teaching

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  • Which courses will resume face-to-face teaching in Semester 1, Term 2 and Trimester 2?

    A list of courses that are resuming face-to-face teaching from 25 May is available here. The list includes courses in offered in Semester 1, Term 2, Trimester 2 and Winter School.  

    Details will be communicated to students by their Course Coordinators. Winter School information will be provided Monday 15 June.  We understand that some students cannot or will not want to want to attend face-to-face teaching at this point and alternative arrangements will in place for these students, for these activities.

  • Is Winter School continuing and will courses be online or face-to-face?

    Winter School is proceeding with dates unchanged. All courses will be offered online only, except for the courses listed here. Those students will be directly notified by the Course Coordinators.

  • What student support services are available on campus?

    Ask Adelaide at North Terrace (Level 3, Hub Central) is open every day – their opening hours can be found here.

    The Barr Smith, Waite, and Roseworthy Libraries are open Monday to Friday, 9am-5pm (closed weekends and public holidays) for University of Adelaide students and staff.

    To assist with social distancing requirements on campus, we request that you access these services remotely (via phone, email or online chat) where possible.

    All other services including faculty student support, Counselling Support, Disability Support, International Student Support, Accommodation Service, Careers Service and Elite Athlete Support can only be accessed remotely at this time. The Writing Centre, Maths Learning Centre and PASS are also all operating remotely until further notice.

  • Can I use the Hub, informal learning spaces, computer suites or other spaces?

    The Hub, the Library and other informal learning spaces remain open for staff and student use.

    Usage of all University spaces must comply with social distancing requirements – this includes ensuring 1.5m between people and allowing 4sqm of space per person in indoor spaces. Please ensure that you adhere to these protocols and any additional signage or direction provided to you while on campus.

    To assist with social distancing requirements on campus, we request that you only access these spaces as necessary and limit the duration of your visit.

     

  • How will I know if my course is offering a face-to-face component in Semester 1, Trimester 2 or Term 2?

    A list of courses are available here.

    The specific details for each course will be outlined by the Course Coordinator in MyUni or via email. Owing to social distancing requirements, this may mean that the face-to-face component is offered in a different way to usual; i.e. timetabled at a different time or location, in smaller groups, or during a non-teaching period.

  • What if I cannot or do not want to attend face-to-face classes in Semester 1, Trimester 2 or Term 2?

    The University understands that some students cannot or will not want to want to attend face-to-face teaching components in Semester 1, Trimester 2 or Term 2 owing to their physical location (overseas, interstate or regional) or individual health concerns. Each course that offers a face-to-face component will have alternative arrangements in place for these students.

  • What is the plan for Semester 2 teaching?

    Semester 2 will start as scheduled on 27 July 2020.

    Following advice from the Chief Public Health Officer that it is safe for the University to resume face-to-face teaching, we look forward to welcoming most of our students back to campus in Semester 2.

    We will combine face-to-face with remote learning in as many courses as possible, taking into consideration public health guidelines.

    For students studying offshore in Semester 2, the University will continue to offer high-quality, remote learning.

    The above applies to other study periods that begin in the second half of 2020.

    We are currently working through full details for each individual course, and they will be announced in the coming weeks.

  • Can I continue to study in remote mode if I prefer to?

    Where students have a preference for continuing to study remotely, we will consider whether that can be accommodated.

    Lectures will continue to be delivered online for the remainder of the year, with some exceptions. These will be communicated to you well ahead of the start of Semester 2.

Student support package

Health and wellbeing

Studying under COVID-19

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  • Are lectures and tutorials delivered remotely?

    The University has moved lectures and tutorials online. On 1 May students were advised that the University will continue teaching in the remote environment for the rest of Semester 1 even if the current restrictions are eased. There may be opportunity to hold some face-to-face teaching during this period. Students and staff will be advised in advance if this is the case.

    Discussions are continuing regarding the delivery mode for Trimester 2 (commencing 25 May) and Winter School (commencing 29 June) in line with advice provided by the Government. Continuing and commencing students studying in these teaching periods will be advised of updates as soon as they are available.

    Our campus remains open and available for the following reasons:

    • For students who are unable to engage in remote learning from home and need access to computer labs
    • Coursework and HDR students who may need access to University facilities
    • Research staff who need to continue their work on campus
    • Maintenance of essential services and facilities.

    Students and staff who choose to be on campus will be required to comply with current social distance recommendations at all times.

  • Will this affect the quality of my degree?

    The University of Adelaide is committed to providing you with the high-quality educational experience that you expect and deserve, while ensuring your health, safety and wellbeing.

  • I am studying an accelerated online program, are there any changes to my studies?

    At this time, online classes and assessments in six-week online teaching period mode are going ahead as normal.

    Please discuss any concerns you have with Student Success Advisors.

  • Will graduations be postponed?

    All major student events have now been cancelled, including graduation ceremonies. Graduates who had applied to attend the April/May 2020 graduation ceremonies have been given the opportunity to defer their attendance to the September graduation ceremonies, or receive their testamur In Absentia in May. Further information about these options can be found on the Graduations website. If postponement of the September ceremonies becomes necessary, graduates will be communicated with closer to that time.

  • Where can HDR students find more information?

    HDR students should read the FAQs on the Adelaide Graduate Centre website or contact the Adelaide Graduate Centre by email.

  • Will study dates remain the same for the rest of the year?

    Yes, study dates (including the commencement of Semester 2 and Trimester 3) will remain the same for the rest of 2020.

International travel

This information relates to student travel associated with University study or research, such as international exchanges, study tours and placements. If you are an international student looking for information on Australian Government travel restrictions and entry into Australia, please refer to the international students page.

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  • I am currently overseas, what should I do?

    Please be advised that the Australian Government has now elevated its travel advice for all countries to ‘Do Not Travel’ and recommends that Australians overseas who wish to return to Australia, do so as soon as possible by commercial means.  See here  for more information.

    We know that some students that are overseas are not Australian citizens. Students should consider the advice contained within the rest of these FAQs that is relevant to you and also information specific to your citizenship and status in Australia. If you are an international student currently overseas, you may want to consult with International Student Support for advice.

  • I've heard Australia is closing its borders. Will I be able to get back into Australia?

    The Australian Government is currently not restricting Australia Citizens and Permanent Residents from returning to Australia. All travellers arriving in Australia must undertake a mandatory 14-day quarantine at designated facilities (for example, a hotel), in their port of arrival.The Australian Government have recommended that Australians, who wish to return home, do so as soon as possible by commercial means.

    The Australian Government announced that it will prevent non-Citizens and non-residents from entering Australia from 20th March 2020 9:00pm AEDT. If you were  unable to return to Australia  by this date, we strongly recommend you consider the safest location for you at this point in time with consideration for what may happen in the short term. You may want to consult with International Student Support for advice.

  • Will the University recall all students from overseas?

    We have not formally recalled students as concerns remain about the safety of air travel and transiting. However, you should be aware that the Australian Government has now elevated its travel advice for all countries to ‘Do Not Travel’ and recommends that Australians overseas who wish to return to Australia, do so as soon as possible by commercial means.  See here  for more information.

    Unless you believe you are better served by remaining in your current location, we strongly recommend you return to Australia as soon as possible.

    We know that some students that are overseas are not Australian citizens. Students should consider the advice contained within the rest of these FAQs that is relevant to you and also information specific to your citizenship and status in Australia. If you are an international student currently overseas, you may want to consult with International Student Support for advice.

    If you are returning to Australia please ensure you contact AIG Travel Guard in the first instance.

    AIG Travel Guard
    Phone: +60 3 2772 5642 (you can call reverse charge)
    The University’s policy number is 2300110171. 

    Please note that all travellers arriving in Australia must undertake a mandatory 14-day quarantine at designated facilities (for example, a hotel), in their port of arrival.

  • I have a planned study trip, exchange or international placement. What should I do?

    On 14 April, the University of Adelaide made the decision to suspend non-essential student travel until the end of 2020. As it stands, Faculty Approval, for programs commencing on or after 1 January 2021 can be considered from 1 August 2020, however, these dates will be reviewed by 6 July 2020 in order to assess the situation in case further extension is required.
     
    If you have travel booked, please contact your faculty to consider alternative arrangements regarding impact on your studies.
     
    If your travel plans are affected and you would like assistance with insurance, please contact the Legal and Risk Helpdesk. We will work with you on a case-by-case basis to reduce the impacts as much as possible.
     
    For further assistance please call the Study Overseas helpline on 08 8313 6363 (9 am to 9 pm).

  • What should I do if I have a question around travel insurance?

    If you have any travel insurance questions please go to our Travel Insurance FAQs.

  • What do I do if I get sick overseas during my overseas exchange?

    Contact a local doctor and follow local practices associated with making an appointment.  If you are unsure how to do this, liaise with the exchange office in your host University.

    If you require emergency medical assistance, please call the Insurer’s emergency assistance service AIG Travel Guard on +60 3 2772 5642 at any time or email auassistance@aig.com.

    Students can also access health and safety information through AIG Travel Guard. Download the app to receive alerts on your phone here.

    Please note that insurance cover is restricted in some destinations affected by COVID-19 outbreaks, including China, Iran, Mongolia and parts of Italy & South Korea.  University travellers currently overseas in other destinations will have access to cover for medical expenses and evacuation.

  • How long will the University restrict student travel for?

    On 14 April, the University of Adelaide made the decision to suspend non-essential student travel until the end of 2020. As it stands, Faculty Approval, for programs commencing on or after 1 January 2021 can be considered from 1 August 2020, however, these dates will be reviewed by 6 July 2020 in order to assess the situation in case further extension is required.

  • Which countries are affected by the restriction on student travel?

    All countries are affected by these travel restrictions. Please contact Study Overseas helpline on 08 8313 6363 (9 am to 9 pm) if you would like further information.

  • Who should I talk to about the affect on my enrolment?

    Please talk to your faculty as soon as possible about your enrolment.

  • My study tour has been cancelled. What do I do now?

    Your School and academic tour leader will provide specific information about the impact of the cancelled study tour on your upcoming travel plans and your enrolment/degree plan.

  • I am receiving scholarship or grant funding. What should I do with this funding?

    If you have received a New Colombo Plan mobility grant or an ELP mobility grant (between $3000 and $7000) you will need to do one of the following:

    1.    If you have received a grant and have not yet travelled, and have not yet spent any of the grant, you will be required to return the grant in full to Study Overseas.
    2.    If you have commenced preparations for travel, and you have spent your grant on ‘fit-for-purpose’ costs such as flights, visas, accommodation etc, there is no requirement for you to return the funds to Study Overseas. However, if you have only partially spent the fund on these costs, you will be required to return unspent funds to Study Overseas.
    3.    If you have received a grant and are currently overseas, you will not be required to return the grant.

    We request that you make no further arrangements and that you keep a record (including receipts) of all expenses that you incurred against your grant as you may be asked to provide them at a future date. We will be in contact with all students who have received grants with specific instructions.

    We are anticipating that all NCP funded programs will be postponed to a later date.

    Please contact Study Overseas helpline on 08 8313 6363 (9 am to 9 pm) if you would like further information.

  • I have received an OS-HELP loan. What do I need to do with these funds?

    It is not compulsory to return the funds that you received as part of an OS-HELP loan, as this is treated as an extension of your HECS-HELP loan.

    For OS-HELP loans that were incurred during 2020, if you are able and willing to make a full repayment to the value of your OS-HELP loan, the OS-HELP debt can be revoked (i.e. not incurred) following complete repayment. In this circumstance, the loan will not count towards one of your two lifetime loans. Please contact us at study.overseas@adelaide.edu.au prior to making any repayment if you intend on pursuing this option.

    If you wish to repay a partial amount of your OS-HELP loan, you may do so by making a voluntary repayment to the ATO. Find out more information about partial repayments.

  • My host university is offering online courses and assessment. Does the University of Adelaide support this?

    This should be fine. Please let your Faculty know, and confirm with them.

  • I want to plan an international placement, internship or study abroad trip in 2021. When will I be able to register this trip with the University and seek approval?

    If you are wanting to arrange your own overseas study trip, you must register your program through GLAS here.
     
    On 14 April a decision was made by the University of Adelaide to suspend non-essential student travel until the end of 2020.  
     
    Programs commencing on or after 1 January 2021 can be considered from 1 August 2020 but these dates will be reviewed by 6 July 2020. If it is deemed safe and appropriate by 6 July 2020 for the travel approval suspension to be lifted, students will be able to register their overseas travel details through GLAS and seek approval from their Faculty from by 1 August 2020.
     
    Students are not advised to make any financial commitments for any overseas program/s until faculty approval has been confirmed in their GLAS registration. 
     

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How students can get in touch

You can reach Ask Adelaide on +61 8 8313 5208 or online.

For questions about student travel (eg exchanges, study tours), contact our Study Overseas helpline on +61 8 8313 6363 (9 am to 9 pm).

Students affected by travel restrictions should call the University's dedicated helpline on +61 8 8313 2882 (or +861087833298 if in China for the cost of a local Beijing call).