Student Information

We are committed to supporting our students through these challenging times, and involving them in the decisions we make.

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Did you miss the Student Forum?

We recorded the forum for students who weren't able to join us. Hosted by Professor Jennie Shaw, Interim Deputy Vice-Chancellor Academic, the Student Forum shared information about our Semester 2 return to campus, and answered students' questions

Watch the forum

Hearing our students' voices

Students are represented in the three key areas of COVID-19 decision-making at the University:

  • Patrick Kennewell, current student, sits on the Incident Management Task Group (IMTG)
  • Stella Woo, AUU Board President, and Ashley Jayasuriya, AUU Board Member, sit on the Student Services Stream group
  • AUU, SRC and clubs reps join AU Sport and University staff in a weekly Friday forum

You are always welcome to contact your Student Representatives.

Support services 

A range of University support services for students are now available online.

  • Writing Centre - book an online one-on-one consultation for support with your writing, from initial idea to final revision
  • Maths Learning Centre - access maths support via a MyUni discussion board or set up a Zoom consultation
  • PASS (Peer Assisted Study Sessions) - join a Zoom session and stay motivated by studying with your peers
  • Studiosity - explore online, after hours and on-demand study help 
  • University Library - connect with online services, resources and staff via the Virtual library
  • Careers - access professional career guidance, connect with industry, and local and international graduate employment opportunities

Return to campus

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  • What is the plan for return to campus?

    The University will be returning to campus in a managed and phased approach in order to ensure the health, safety and wellbeing of our students and staff. We have developed a three-phase plan to guide your return to campus and a detailed timeline for students to help you navigate the changes, know what to expect and help set you up for a successful second half of the year. We’ll be following SA Health and government advice on public health guidelines and working hard to accommodate all of our students whether overseas, interstate or locally based.

    We will combine face-to-face with online learning in as many courses as possible, taking into consideration public health guidelines. Lectures will be offered online only, with exceptions in very few cases.

    For the remainder of 2020 Academic Year, our courses will be delivered in one of three teaching modes:
    •    Blended – a mix of face-to-face and online study. 
    •    Remote – online study only.
    •    Dual – both Blended and Remote options available. 

    Note: In some instances courses in Blended mode will be able to accommodate delaying the face-to-face teaching component, which will make these courses available to students who are offshore or interstate. Students will instead complete these face-to-face components at a later date.

    Information on available courses for the remainder of 2020 Academic Year is online.  Please follow the enrolment instruction steps to review and amend or complete your enrolment.

    The University’s Critical dates which detail the last day to add/drop courses and census dates remain unchanged

     

  • What do I need to do?

    If you have already enrolled, you will need to check your enrolment and timetable by following the enrolment process and reviewing the Course availability information provided.

    If you have not yet enrolled, you will need to do so as soon as possible and follow the enrolment process steps

    Students who are offshore or interstate have options available for study and can refer to the Course availability information.

    Please refer to the University Critical dates to see the start of the teaching terms and the last day to enrol online dates. 

    Study Plans and Program Advice is available through your Faculty.

    If you need assistance with the enrolment process, please contact Ask Adelaide.
     

  • I haven’t enrolled yet – what should I do?

    To complete your enrolment for the remainder of the 2020 Academic year, follow these steps.

    Note: The University Critical dates, which detail the last day to add/drop courses, and census dates remain unchanged.
     

  • If I’ve already done my enrolment for Semester 2 (or a subsequent teaching period), can I still keep that?

    If you have already enrolled, you will need to check your enrolment and timetable in by following the enrolment process

    Our aim has been to minimise disruption to enrolments so, wherever possible, the timetable amendments have tried to maintain the days and times of your existing classes, even if the venue or mode of delivery has changed. 

    Note: The University’s Critical dates which detail the last day to add/drop courses and census dates remain unchanged.

  • The course I want to enrol in isn’t available – what should I do?

    Please contact your Faculty and a Student Advisor can provide program and enrolment advice.
     

  • I’m not able to enrol in the courses I want in the modes I want – what should I do?

    Please contact your Faculty for program advice.

  • How do I know what will be face-to-face and what will be online?

    Information on available courses for the remainder of 2020 Academic Year is online.  Please follow the enrolment instruction steps to review and amend or complete your enrolment.

    The teaching delivery modes available include:
    •    Blended – a mix of face-to-face and online study. 
    •    Remote – online study only.
    •    Dual – both Blended and Remote options available. 

    Note: In some instances courses in Blended mode will be able to accommodate delaying the face-to-face teaching component, which will make these courses available to students who offshore or interstate. Students will instead complete these face-to-face components at a later date.

    Lectures will be offered online, with face-to-face exceptions in very few cases.

    The University’s Critical dates which detail the last day to add/drop courses and census dates remain unchanged.
     

  • When will face-to-face classes start?

    More than 100 courses already resumed face-to-face study towards the end of Semester 1 2020. For the rest of the 2020 Academic Year, from Semester 2 on, we will offer as much face-to-face teaching as possible.

    See the University Critical dates for the start of all teaching periods.  

    Information on available courses for the remainder of 2020 Academic Year is online.  

    See the timeline for further information.

  • Will lectures be online or face-to-face?

    Lectures will be offered online only, with exceptions in very few cases.

  • I’m in Adelaide but I’d like to keep studying online. Can I?

    While courses in remote mode are available to students in Adelaide, we ask that you enrol in blended or dual mode courses (if available) and attend campus. Places in remote courses are not guaranteed unless location or health reasons prevent you from attending campus. Many courses only have limited remote spots, and students who are not able to come to campus will need to be given priority. If remote courses become full, you may be moved or asked to move to another mode to allow other students to enrol. Please speak to your Faculty if you would like more information.

    If you are an international student in Adelaide, there may also be visa implications if you choose to study remotely. Please speak to International Student Support for more information.
     

  • I am offshore / interstate. Can I still study remotely?

    Yes, subject to availability. The University will continue to offer high-quality, online learning for the remainder of the year. Please check or complete your enrolment for the remainder of the 2020 Academic year by following these steps.

    The University’s Critical dates which detail the last day to add/drop courses and census dates remain unchanged.

  • I’m in Australia but can’t get to Adelaide because of border closures. What should I do?

    Please contact your Faculty Student Advisor for advice. Alternative arrangements may be possible for students in extenuating circumstances.
     

  • I’m an international student who isn’t in Adelaide and I would like to study a Blended mode course. Can I?

    The information on available courses for the remainder of 2020 Academic Year is available online. Students who are outside South Australia and need to take a course to complete their degree are asked to contact their Faculty Student Advisor. Other students who are not in South Australia may also be able to take Blended courses where face-to-face components can be taken at a future date. Your Faculty can provide more information.

    Note: The University’s Critical dates which detail the last day to add/drop courses and census dates remain unchanged.
     

  • Can new students start at the University of Adelaide in Semester 2, 2020 if they are offshore?

    Yes, we have degrees available for study.  For more information, see Study at Adelaide.

    Note: The University’s Critical dates which detail the last day to add/drop courses and census dates remain unchanged.

  • I’m in Adelaide but I can’t attend campus. Can I enrol in remote courses?

    We are encouraging all students who are in Adelaide to attend campus; however, we understand there are circumstances where that may not be possible. If you have extenuating circumstances please contact your Faculty to explore whether alternative arrangements are required. 

    Note: The University’s Critical dates which detail the last day to add/drop courses and census dates remain unchanged.
     

  • Will all courses be offered online?

    No. Some courses will have a face-to-face teaching component. Information on available courses for the remainder of 2020 Academic Year is available online.  

    In some instances, courses in Blended mode (a mix of face-to-face and online study) will be able to accommodate delaying the face-to-face teaching component, which will make these courses available to students who offshore or interstate. Students will instead complete these face-to-face components at a later date.

    Note: The University’s Critical dates which detail the last day to add/drop courses and census dates remain unchanged.
     

  • Will exams be held?

    Assessment information will be available when timetabling and course details are finalised. Where exams are held we expect they will be online for most if not all courses. There may be a small number of exceptions for specialist courses that require face-to-face exams, and where these exams can be accommodated under public health guidelines.

  • Will I be able to do placements, internships and field trips?

    We will deliver placements/internships either fully online or face-to-face, determined on a case-by-case basis taking into consideration public health guidelines, and accreditation and host organisation requirements.

    Field trips will run where public health guidelines can be met.

  • Is Winter School continuing and will courses be online or face-to-face?

    Winter School is proceeding with dates unchanged. All courses will be offered online only, except for these courses. Those students will be directly notified by the Course Coordinators.

Studying on campus

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  • How will I know it is safe to come onto campus?

    We are continuing to take advice from Government and health authorities on the best way to create a safe environment for staff and students. Face-to-face classes will accommodate physical distancing requirements.

    It will be made very clear to students and staff that they must not come to campus if they are unwell, and that they should practice good hygiene and follow public health guidelines at all times. There will be signage about room capacity, spacing, use of shared spaces and personal hygiene.

    A new cleaning protocol includes:

    • Additional cleaning being undertaken across all campuses, including high touch areas
    • Hand sanitiser provided near entry points to buildings and classes with highly visible signage to encourage usage
    • Suitable cleaning products and hand sanitiser being made available in student gathering areas (such as student hubs) and teaching locations to allow students or staff to clean surfaces prior to use
    • Sharing of materials and apparatus will be avoided where possible and, if not, provision will be made for students to wipe down equipment before and after use.

    See students’ roles and responsibilities.

  • What do I do if I’m unwell?

    Anyone who is unwell should not come onto campus. Students staying home from a face-to-face activity because they are unwell should advise their Course Coordinator.

  • Will student services be face-to-face or online?

    Ask Adelaide at North Terrace (Level 3, Hub Central) is open every day – you can check their opening hours. The Student Services Office and College Office at Roseworthy is open, and students can make enquiries in person at the Waite campus School Office.

    The Barr Smith, Waite, and Roseworthy Libraries are open Monday to Friday, 9am-5pm (closed weekends and public holidays) for University of Adelaide students and staff.

    During SWOT and Exam weeks, the library is extending its hours. Until 4 July, library hours at Barr Smith will be 8am-8pm weekdays and 10am-5pm on weekends. The Library will be closed Sunday 5 July.

    All of our student support services will still be available to help you remotely; all services can be contacted by phone or email and many offer chat and appointments via Zoom. Student support services will be available both on campus and online from the start of Mid-year O’Week (20 July).

    To assist with social distancing requirements on campus, we request that you access these services remotely (via phone, email or online chat) where possible.

  • Can I use the Hub, informal learning spaces, computer suites or other spaces?

    The Hub, the Library and other informal learning spaces remain open for staff and student use.

    Usage of all University spaces must comply with social distancing requirements. Please ensure that you adhere to these protocols and any additional signage or direction provided to you while on campus.

    To assist with social distancing requirements on campus, we request that you only access these spaces as necessary and limit the duration of your visit.

     

  • I am concerned that other students will not practise proper social distancing – what do I do?

    We expect students and staff to respect social distancing requirements set by SA Health and we will rely on the common sense of students and staff as responsible adults to ensure their own safety. If others do not appear to be following these guidelines it is important to remember that everyone deserves respect in every situation. If you feel your own safety or comfort is being compromised then it’s appropriate to raise your concerns respectfully, remembering that others may have a different view of the situation. You should feel free to report any safety issues or concerns using UniSafe.

  • What is UniSafe?

    UniSafe is the safety reporting system of the University of Adelaide. It is designed to enable anyone in the University community to quickly and easily report a safety issue. UniSafe can be accessed from the UA Student App. It takes just two minutes to report any safety concerns you might have, whether about COVID-19 or any safety problems you encounter at the University.

  • How many people can go in a lift at the one time?

    SafeWork SA advises that the normal density rule need not apply to lifts, but occupants should leave enough space so they do not come in contact with each other. Give priority to those who are mobility impaired and use stairs if you are able to.

  • Will I have to share equipment in laboratory sessions? How will I know they are clean?

    Sharing of materials and apparatus will be avoided where possible and, if not, provision will be made for students to wipe down equipment before and after use.

  • Are the food outlets and other retailers open on campus?

    Open outlets currently include:

    • North Terrace – Grind & Press Cafe, Taste Baguette, The General, the Merch Store (Hub) and Aroma Cafe (Ingkarni Wardli)
    • Waite – Beltana Cafe
    • Roseworthy – Cafeteria
    • AHMS – Bean Bar.

    As the Universities buildings open, other facilities will open and operate in line with State Government guidance. See which retailers are open.

  • Will the on-campus prayer rooms be open?

    Prayer rooms, and other facilities, will open before the start of Semester 2.

  • Will Uni sport and clubs be running?

    Clubs and sports face-to-face activity will be recommencing in line with State Government guidance. Check with Adelaide University Sport and Adelaide University Union. The University’s three gyms The Fitness Hub (North Terrace, Waite and Roseworthy) are open and operating under the numbers limits set for gyms by the State Government.

  • What happens if we get a COVID-19 case on campus?

    If there is a confirmed case on campus, SA Health will contact the University and conduct contact tracing – finding who the individual has been in contact with and advising them of measures they need to take. The University will communicate with all students (and staff) to inform them of the steps we will take. We will follow SA Health’s direction with regard to closing any affected areas for sanitisation, and students will be advised. If it appears closures will extend beyond 24 hours, we will work to ensure alternative resources are available.

  • What happens if South Australia’s COVID-19 situation deteriorates and government restrictions come back?

    The University’s planning for return to campus is taking into account the need to scale back face-to-face quickly should such a situation arise.

  • If State Government restrictions lift on physical distancing, will the University go back to all face-to-face teaching?

    No. We have committed to delivering Remote mode teaching for students who are offshore or interstate for the remainder of this year. We will continue to consult with Government and health authorities and prioritise our students’ and staff health and wellbeing.

  • When I return to campus do I need the COVIDSafe app?

    The University encourages the use of the COVIDSafe app by all students and staff, remaining respectful of their right to choose. The COVIDSafe app will assist with contact tracing should a confirmed case be identified.

Student support package

Health and wellbeing

Studying under COVID-19

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How students can get in touch

You can reach Ask Adelaide on +61 8 8313 5208 or online.

For questions about student travel (eg exchanges, study tours), contact our Study Overseas helpline on +61 8 8313 6363 (9 am to 9 pm).

Students affected by travel restrictions should call the University's dedicated helpline on +61 8 8313 2882 (or +861087833298 if in China for the cost of a local Beijing call).