University Student Support Package

We are committed to supporting our students through the COVID-19 pandemic. In partnership with the Adelaide University Union and student representatives, we have designed a targeted Student Support Package to meet our students' needs.

There are three key aspects of the Student Support Package:

  • Academic Support
  • Wellbeing Plan
  • Emergency Financial Support

Academic support

In response to the potentially disruptive impact of COVID-19 on our students' studies, we developed a series of grading adjustments to give our students flexibility, and reassurance that we are committed to their academic success. The grading adjustments include:

  • Non-graded passes (NGP): All students will be given the option to choose whether to have any passing grade converted into a non-graded pass (NGP). If students choose this option, their NGP will not count towards their grade point average (GPA) calculations. Students will be given this option following, rather than prior to, receiving their results
  • Fails converted to Withdraw No Fails (WNF): All Fail grades will be changed to WNF, which will not be counted towards GPA calculations
  • Results Pending (RP): RP can be utilised where components of courses are postponed to subsequent teaching periods

Read more about grading adjustments

Wellbeing plan

Maintaining good mental and physical health is a critical part of our response to the COVID-19 crisis. Working in partnership with our students we have created our Wellbeing Plan. This is our pathway to:

  • supporting students through these challenging times
  • building resilience
  • creating strong community connections
  • ensuring our students thrive

Explore the Wellbeing Plan

Emergency support

We know that there are students in our University community who are experiencing financial hardship as a result of COVID-19. We have designed a program of hardship grants to support these students, to ensure they are safely housed, fed, and well-equipped to continue their studies. This funding is designed to provide immediate, short-term assistance to students in acute hardship. These grants are open to all of our students; domestic, international, coursework and HDR. This part of the Student Support Package is designed to be a safety net for our students who are living in Australia and in need, including students who are not eligible for government assistance.

Criteria and availability of these grants will be regularly reviewed.

Demand for other financial grants has dropped, so the University’s SSP is now focused on delivering support across these key areas:

  • IT support for remote learning - access to re-imaged University devices, and packs to increase connectivity and data limits
  • Accommodation for students in crisis - accommodation support, emergency housing and advice for students who need help with tenancy arrangements
  • Food for students in crisis - we are working with Foodbank to provide vouchers for food hampers and supermarket gift cards

The South Australian Government has announced an International Student Support Package to supplement the University’s SSP. International students at the University who are in South Australia, and those studying on a Pre-Enrolment English Program (PEP) or on a Pathway course at the University of Adelaide College, Eynesbury College or a TAFE College are eligible to apply for a $500 grant. 

Read the Eligibility Criteria & apply for support