Frequently Asked Questions
This page answers some of the most common questions we get asked.
If you have a question not covered here, contact Finance and Procurement Services on x33414 or email@example.com.
All supplier invoices are paid by the Accounts Payable Team and should be sent directly to firstname.lastname@example.org
or to Accounts Payable, The University of Adelaide,Adelaide, SA 5005.
- For further information on tax Invoices click here
- To make an urgent payment, view the how to guide here
- To view the Purchasing Procedures click here
Note: the University will only make payment for invoices which meet Australian Taxation Office requirements. All invoices for International goods or services must be compliant with the laws of the country in which the invoice was produced.
The University creates a bill for collecting money for the sale of goods & services. The Revenue Accounting Team raise all bills on behalf of the University.
To request a bill to be raised, you will need to submit a Billing Request eForm and provide supporting documentation.
The University’s primary method of ordering goods or services is by raising a Requisition through the eProcurement System. You can order from supplier catalogues or raise a special request.
- For information on eProcurement and how to get access click here
If you are a Corporate Credit Cardholder and the value of the purchase is less than $2,000 or online, you can use your card noting that where a preferred supplier exists, you should use eProcurement.
- For information on the University’s Corporate Credit Card program and how to apply click here
If the value of the purchase is over $20,000, you will need to follow the Strategic Procurement Process (refer to the Purchasing Procedures) and engage with a Category Manager who can advise you on the process.
- For a list of Category Managers click here
If you hold a Corporate Credit Card, you can claim a reimbursement through the Expense Management System (Fraedom).
Note: reimbursement for expenses incurred on behalf of the University by people who are not staff or students (e.g. visitors): such costs may only be reimbursed by way of an invoice to the University or use of the Other Payments Form and are subject to approval.