The University's travel management company is FCM Travel. All University funded travel must be booked directly with them or through their online booking tool - SAVI.
Some areas have travel arrangers who assist with booking travel, others are self service, and there maybe different arrangements if you are a student. Ask your Line Manager / Supervisor and direct any questions to them in the first instance.
Pre-trip approval by way of a travel requisition is not required, however travellers must notify and seek approval from their Line Manager. Travel can be booked using the University's Online Booking Tool - SAVI or by contacting the Faculty Travel Team / Arranger.
Pre-trip approval is required by way of a travel requisition in Fraedom (refer QRG). Travel requisitions are work-flowed to the Head of School / Branch Head for approval. Additional approval is required for travel to high risk destinations.
High Risk Travel - travel to destinations designated by smartraveller.gov.au as ‘reconsider your need to travel’ or ‘do not travel’ are considered “high risk”.
Prior to making any travel plans, applicants must complete the Request for Approval to Travel to a High Risk Destination form and attach this to the travel requisition.
Training Resources & Systems
Fraedom - If you've been approved to hold a Corporate Credit Card, you automatically get access to Fraedom. If you are a nominee, please complete an access request form. For quick reference guides relating to Fraedom click here.
SAVI - All University staff have access to the Travel Hub, you will be prompted to set up your profile when you first enter the system.
- Travel Hub profile guide
- SAVI (online booking tool) - user guide
- SAM (smart assistant for mobile) app - getting started
University travel contacts and assistance
- FCM Travel
Travel bookings, visa information & latest news
For general travel questions including changes to travel already booked refer to the Travel Hub for contact numbers.
After hours assistance, changes and support
Within Australia 1300 662 703
Overseas +61 7 3170 7823
- General Support
Expense Management - Cards & Travel
Assistance with corporate credit cards, system support for Fraedom, the Travel Hub, SAVI and general support:
Phone: 8313 3330 (office hours only)
Quarterly reviews and feedback
Feedback relating to the service provided by FCM Travel Solutions can be provided by contacting the Category Manager, Frances Doyle or by attending one of the quarterly reviews.
Next review date: 24th October
Feedback can also be sent via our feedback form.