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University Travel

Campus Travel has been engaged as the University's travel management company and mandated for use as per the Travel & Entertainment Policy & Procedures.

Travel approval

Domestic Travel Pre-trip approval by way of a requisition is not required but travellers must notify their Line Managers of their travel plans.  Unless the Line Manager expressly withholds approval, domestic travel can be booked using the University's Online Booking Tool, Serko.
International Travel

Pre-trip approval is required by way of a travel requisition completed in the Expense Management System, Fraedom.  Requisitions are work-flowed to the Head of School or Branch Head.  Further approval maybe required for high risk travel.

Campus Travel

Campus Travel is the University's travel management company.  See the Campus Travel Portal for:

  • Key Campus Travel contacts
  • Latest travel news
  • Visa information
  • Details about the Campus Travel mobile app, which allows users to instantly and easily access their travel itineraries while on the move

Exclusive Events - UoA

Campus Travel has released their calendar of events for 2018 - held exclusively for The University of Adelaide.  Click here to view further information and to register interest.

University travel contacts and assistance

If you have any questions relating to travel booked through your Faculty Travel Team or Travel Arranger, contact them in the first instance.

For travel already booked on Serko or directly with Campus Travel - visit the Campus Travel Portal for contact numbers (during and outside office hours).

For all other queries, please contact;

Expense Management - Cards & Travel (office hours only)
Phone: 8313 3330

Alternatively, consult the Booking International and Domestic Travel Manual.

Quarterly reviews and feedback

As part of the University's ongoing commitment to providing the best possible service and outcomes for the University traveller, quarterly reviews are undertaken and members of the University community are invited to attend.

Time: 11 am Location: Room 3, Lvl 3, Rundle Mall Plaza.

  • 24th January 2019
  • 2nd May 2019
  • 25th July 2019
  • 24th October 2019

Feedback can also be provided, at any time, via our feedback form.

If you have any feedback relating to the service provided by Campus Travel, please contact the Category Manager, Frances Doyle on 08 8313 9851 or


Finance & Procurement Services


T: +61 8 8313 3414
F: +61 8 8313 4350