The University's travel management company is FCM Travel. All University funded travel must be booked with them.
Some areas have travel arrangers who assist with booking travel, others are self service, and there may be different arrangements if you are a student. Ask your Line Manager / Supervisor and direct any questions to them in the first instance. Simple guidelines are provided, however you should consult the T&E Policy & Procedures prior to booking.
Amended Travel Approval Process from 1 Jan 2022
All travel from 1 January 2022 must adhere to the advice sent by the Executive Director, HR on 19 November 2021 - Update on University Travel. Travel and quarantine FAQ's can be found on the COVID-19 website, along with a Travel Summary table.
New Travel Declaration
Before travelling, staff and HDR students are required via email to declare to, and seek approval from, their Line Manager (Domestic) or Head of School/Branch (International):
- That the travel is essential to their work or study and that the work cannot be effectively carried out on-line;
- That they are fully vaccinated;
- How their work obligations will be met in the event of being required to quarantine at either end (or both or multiple ends) of the travel points; and
- From where the cost of any required quarantine will be funded.
After approval is received, follow the steps below.
Once approval has been received (retain email for reference) bookings can be made through the Travel Hub via the Online Booking Tool - SAVI.
Advice from the SA Government and links to each State's restrictions and entry requirements can be found here.
Once approval has been received, raise a travel requisition in Fraedom (refer QRG), attaching the approved travel declaration email, and other supporting documentation.
In addition, you must complete the High Risk Travel Request Form (and attach the approved form to the travel requisition) if any of the following applies:
Training Resources & Systems
Fraedom - If you've been approved to hold a Corporate Credit Card, you automatically get access to Fraedom. If you are a nominee, please complete an access request form. Online training resources can be found here.
SAVI - All University staff have access to the Travel Hub, you will be prompted to set up your profile when you first enter the system. Online training resources can be found here.
University travel contacts and assistance
- FCM Travel
Travel bookings, visa information & latest news
For general travel questions including changes to travel already booked refer to the Travel Hub for contact numbers.
After hours assistance, changes and support
Within Australia 1300 662 703
Overseas +61 7 3170 7823
- General Support
Expense Management - Cards & Travel
Assistance with corporate credit cards, system support for Fraedom, the Travel Hub, SAVI and general support:
Phone: 8313 3330 (office hours only)
Quarterly reviews and feedback
Feedback relating to the service provided by FCM Travel Solutions can be provided by contacting the Category Manager, Frances Doyle or by attending one of the quarterly reviews below:
If you would like to attend in person, or join via Teams, please contact firstname.lastname@example.org
Next meeting - 11am Thursday 20th January 2022 at RMP.
Feedback can also be sent via our feedback form.