Managers are responsible for monitoring and managing the performance of their staff.
Performance management should happen on a day-to-day basis through regular conversations with staff and these should deal with all aspects of performance ranging from outstanding achievement to that which is below the requirements of a staff member’s role.
The Performance Management Continuum demonstrates the various stages of activity which a manager may need to engage in with their team members in relation to performance.At the University of Adelaide, all of these activities are underpinned by some key principles:
- Setting clear performance expectations
- Providing fair and accurate (evidence-based) informal feedback
- Ongoing development
- Procedural fairness
- Natural justice
- Psychological safety
- Help to solve everyday problems.
When a staff member’s work performance does not meet a satisfactory standard an appropriate process of corrective action must be taken.
University of Adelaide managers are encouraged to address underperformance in its early stages on a day-to-day basis. Only if this is ineffective should the more formal process, underpinned by the University of Adelaide Enterprise Agreement, be engaged.