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HR Online Systems

Below you will find all frequently asked questions relating to the University of Adelaide's HR Online Systems.

(Back to all FAQs)



Recruitment System (PageUp)

System Overview

(Printable version)

Job Card

(Printable version)

  • Can I still advertise one role across several classifications? For example Academic Level A/B/C

    Yes. You will need to provide a description in the notes field, at the end of the job card and ensure that this is reflected in your advertisement. You should enter the highest classification level in the appropriate section of the job card. This will ensure that budget approval is signed off for the maximum salary level available.

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  • Can my preferred name be used in PageUp rather than my actual name?

    All names used in the PageUp are feeding through from PeopleSoft. We are unable accommodate preferred names.

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  • Can someone apply for the role after the closing date?

    All roles will be automatically removed from the website on the closing date. If you wish to receive a late application, the Hiring Co-ordinator will need to contact Recruitment to request that they extend applications for a specific date range.

    The Recruitment team will provide a link for the applicant to submit their application. Alternatively, a Hiring Co-ordinator can apply them to the role directly using the 'New Applicant' link.

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  • What is the Assign Task function?

    You should use Assign Tasks to create a reminder or notification to perform a task for yourself or for other users.

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  • How do I add a document to the job card?

    Select the ‘documents’ tab at the top of the job card. You will be able to select a document from a file or from the library via this tab.

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  • How do I make a direct appointment using the recruitment system?

    The Hiring Co-ordinator will need to complete a job card as normal and select a non-advertised workflow as appropriate at the end. This will go to the relevant approvers to ensure the position is signed off as vacant, and that there is budget available to recruit forthe position. You will then need to invite your direct appointment to apply to the position using the blue person symbol on the information tab. Once they have applied, you will create an offer for approval, via the offer card as normal.

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  • How do I use the advertising templates?

    The advertising templates contain information tailored for all areas of the University. You will select your Divisional/Faculty template and remove any text not relevant to your area.
    You can then add your job specific advertising text in the appropriate place and enter salary range, closing dates and contact details as required.

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  • How long does a job remain open for? When can I close a job?

    A job remains open until a Hiring Co-ordinator closes it. It should only be closed if the position has been filled or if you will not be recruiting for it any more.

    Whilst a job is “open” it will still show on the dashboard of a Hiring Co-ordinator or in the “My Open Jobs” section of the Hiring Manager screen.

    The University reports on recruitment benchmarks from the system to measure improvements made and ‘days to fill a role’ is one of them. By closing the role at the appropriate time you help us to provide up to date data on our performance.

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  • What is the difference between a job number and the position number?

    A position number is the University identifier used by PeopleSoft HR.

    A job number is a PageUp generated requisition number. You will be able to find your job on the system using this number. Roles will be advertised using the job number only.

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  • Will I receive confirmation that the role has completed the approval process?

    Both the Hiring Manager and the Hiring Co-ordinator will receive an email from the system confirming that a role has gone through all steps of the approval process.
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(Printable version)

Applicant Screening

(Printable version)

Interview Panel

(Printable version)

Offer Card

(Printable version)

Staff Service Online (SSO)

UniSafe FAQs: Health, Safety & Wellbeing Incident Reporting using UniSafe (EHS 360)

  • What is UniSafe?
    • UniSafe (EHS 360) is a HSW Incident Reporting system that is the replacement for RMSS.
    • It allows any persons on any campus or University business to easily, effectively and accurately notify safety issues, hazards and near misses. This can be done via any channel, anytime, anywhere.
    • The mobile application used by the majority of users to notify is called EHS Manager 360.
  • How do I scan a QR code to install UniSafe?
    If using a QR code you will need a QR Reader installed on your mobile. Upon using the built-in QR code scanner for the first time, the user will be prompted to allow the UniSafe (EHS 360) app access to the device’s Camera in order to scan the code. The user must tap Allow to use the QR code method of entering the web server URL. If the user chooses Don’t Allow, the URL must be entered manually. This permission can be modified on the device in the app  Settings.
  • How do I install UniSafe?
    • Download EHS Manager 360 app from the relevant app store:
        iPhone                     Android                     Microsoft
    • Once installed, tap the EHS Manager 360 app to start
      • Note: Upon launching the app for the first time, the user will be prompted to allow the app to use location information from the device.
        Some forms use location services and require access. Tap Allow (or Don’t Allow) to proceed.
        This permission can be modified on the device in the app Settings.
    • If your phone camera does not respond to the QR code you may need to download a QR reader or alternatively search the app store for EHS 360 and click install.
    • Enter the Server Details
    • Enter your University Login Details (a-number) to login
    • When completed, the user can report a safety issue.
  • How do I log into UniSafe?

    UniSafe (EHS 360) Mobile Application

    1. Once installed on your device and logged in (see above) you won’t need to log in again

    Web Application

    1. Go to
    2. Enter your University Login Details (a-number) to login
    3. Once logged in you will be able to report a safety issue
  • How do I report a safety issue (including a hazard) in UniSafe?

    UniSafe (EHS 360) App

    • Tap the app to start
    • Tap "Report a safety issue"
    • Enter the required information
    • Tap "Upload" to submit the safety issue

    Web Application

    • Go to
    • Enter your University Login Details (a-number) to login
    • Click on “Report a safety issue
    • Enter the required information
    • Click Save to submit the safety issue
  • How do I use UniSafe on my Samsung device?
    • There is a known issue for certain Samsung mobile devices which does not show “OK” to save long text fields. To show “OK” press the back button on the keyboard/arrow at the bottom of the phone, otherwise click at the top of the screen.
  • Where can I get more help with UniSafe?
    If you require assistance please contact the Information Technology and Digital Services Service Desk.

Workforce Analytics Dashboard

  • The error message: “IBM Cognos Viewer undefined” appears when trying to load the dashboards. What does this mean?

    If you use Internet Explorer 11 this error may appear on your screen. To stop this error you will need to change your compatibility view settings in Internet Explorer via Tools, Compatibility View Settings then add to your compatibility view settings as per below:

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  • What data do I need to review in the monthly payroll bonafides reports?

    The review and verification of monthly payroll reports will take into account all of the data below.


    Full Staff List
    A report listing all staff employed in the area in the reporting month. No review of this report is required.

    New Starters
    The reviewer is to review and certify that:

    • The list of staff members who commenced employment within the reporting month is complete; and
    • The hire/rehire date accurately reflects the actual start date of the staff member.

    The reviewer is to review and certify that the list of staff members who left the School/Branch within the reporting month is complete.

    New Starters (Casual)
    The reviewer is to review and certify that the list of casual staff members with a new contract commencing within the reporting month is complete.

    Separations (Casual)
    The reviewer is to review and certify that the list of casual staff members whose contract ended within the period of 30 days prior to the reporting month is complete.

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  • Do I need to retain evidence of the monthly review process?

    Yes. Evidence of the monthly review process must be retained locally in the School/Branch for a minimum of 18 months so as to be available upon request from internal/external auditors.
    The evidence of the review should at least include a copy of the report and a statement that indicates that the report is accurate.
    The evidence of the review may take the form of an email from the nominated reviewer to the Head of School/Branch Head, or it may be a record stored electronically on the University’s records management system, or in a School/Branch shared folder/box.
    The evidence of the review should be able to be accessed by the nominated reviewer and the Head of School/Branch Head.

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Further Information

For further information please contact Human Resources.


Contact HR Service Centre

For all enquiries please contact the Human Resources Service Centre.

FAQ Online Enquiries Feedback Call us +61 8 831 31111
Sandstone building at the University of Adelaide's North Terrace Campus