The MyUni Support Team offers technical support and advice over the phone, via the MyUni Portal, or by virtual meeting, for the MyUni (Canvas) learning management system and associated tools, such as Echo360, Turnitin, and Feedback Fruits.

The Team also provides set up and validation support for online proctored exams. The collaborative team of Support Consultants and Learning Enhancement Officers utilises professional and student perspectives in use of the learning management system to ensure the best support for the University of Adelaide's academic and professional staff and students.

Featured stories from MyUni Support

Preparing for Semester 2

Are you prepared for Semester 2? We have compiled a list of support services and online resources to assist with learning and teaching this semester.

Read more about Preparing for Semester 2

Assessing student engagement during times of remote learning

During times of remote learning, the ability to assess student engagement with course content has become increasingly important. 

Read more about Assessing student engagement during times of remote learning

Team Spotlight: Learning Analytics

The Learning Enhancement and Innovation unit is comprised of several teams that work across different aspects of learning and teaching. 

Read more about Learning Analytics

Resources for supporting student success

We have put together a collection of resources to help support students, especially during assessment periods. Some of these resources including essay writing tools, new open education resources from the library and general support services.

Read more about Resources for supporting student success



My role as a Course Ambassador: a Q&A with Olivia Pineau

To find out more about the role of Course Ambassadors, we spoke to 2nd year student and HMS Course Ambassador, Olivia Pineau. She outlines exactly how the role works and how teaching staff can benefit from engaging with a Course Ambassador.



Course Ambassadors: how they can help and how to book them

Course Ambassadors are students employed by Learning Enhancement and Innovation on a casual basis to assist individual Course Coordinators and Teaching Staff  in supporting the University’s efforts to deliver remote learning opportunities. 



How to effectively use MyUni Course Announcements

During the present times of purely remote learning, it is increasingly important for students to receive personalised messaging from their course coordinators, lecturers and tutors. 



Remote Teaching Online Course

Learning Enhancement and Innovation have put together an online course with modules assisting teaching staff with essential resources required to prepare for modified teaching arrangements. 



COVID-19 Update: Changes to Teaching and Learning Uni services

With course content rapidly moving to an online format, so too are many of the teaching and learning services offered by the University.



How to download and interpret a Detailed Course Report

The Detailed Course Report provides insights into student demographics, academic results and program & other course enrolments, as well as information about the course.