The University's corporate travel policy provides University travellers with a number of benefits including cover for medical treatment while overseas, accidental loss or damage to personal belongings and cancellations or curtailments.
Cover is provided to staff, students, honorary titleholders, contract lecturers and contractors whose travel meets the policy terms and conditions and has been approved by the University.
Alumni, staff and students may purchase cover under the University's corporate travel insurance policy for non-University related travel. See Purchasing Cover: Non-University related Travel.
Find out more about your cover under the University's insurance policy, and to download insurance documents, under the relevant heading below:
- Undergraduate Students
The University provides travel insurance for students undertaking approved travel including exchanges, placements, study tours and Study Overseas experiences.
Duration of Cover
The cover has a duration of 180 days. Incidental private travel within this time is covered provided that the private travel does not exceed 50% of the total trip duration and is less than 28 days. Students may purchase top-up cover to remain covered under the policy for travel that exceeds these limits.
Register your Overseas Learning
Students are encouraged to register overseas travel with Study Overseas. By registering your travel with Study Overseas you become part of an integrated support framework that assists with faculty approvals, funding options such as scholarships and OS-Help loans, and increases your safety overseas by letting the University of Adelaide know where you are and what you're doing.
New Colombo Plan Scholarship Recipients
The Commonwealth Government provides travel insurance for recipients of the New Colombo Plan Scholarship for the duration of the program. Cover can be arranged through the Program’s travel provider for other travel in conjunction with the program. Please visit DFAT website for further information.
Health Insurance Requirements for Host Universities
All students are encouraged to check the insurance requirements of their host organisation or country they are intending to visit before embarking on their trip. In certain circumstances, the University's travel insurance may not satisfy the requirements of the destination you're visiting, and you may be required to purchase in-country medical insurance.
If you require a letter confirming the terms and conditions of the University's travel cover, please send an email to the Legal and Risk Helpdesk including the dates and details of your travel.
Student Travel Documents
- Postgraduate Students
The University provides travel insurance for postgraduate students undertaking approved travel.
Duration of Cover
Postgraduate students are afforded up to 365 days of cover. Incidental private travel is covered within this period provided that the private travel does not exceed 50% of the total trip duration and is less than 28 days. Students may purchase top-up cover through the University's insurance broker to remain covered under the policy for travel that trip exceeds these limits.
If you’re planning to travel for longer than 12 months, please refer to Expat Guide.
Cover is automatically provided for staff undertaking approved University travel, subject to the policy terms and conditions.
Duration of Cover
Staff are afforded up to 180 days of cover. Incidental private travel is covered within this period provided that the private travel does not exceed 50% of the total trip duration and is less than 28 days. Staff may purchase top-up cover to remain covered under the policy for travel that exceeds these limits.
Staff travelling for periods greater than 12 months
Staff travelling, studying and working overseas (‘Expatriated’) for more than 12 months must apply for special circumstances insurance before they leave Australia. The additional premium is an oncost borne by the staff member's faculty, school or the staff member. Please refer to the Staff Expatriate Insurance Guide for further information.
- Honorary position holders, Contract Lecturers and Contractors
Insurance is provided to University of Adelaide honorary position holders, contract lecturers and contractors while they are undertaking University travel that has been approved by the relevant Head of School or Branch.
Duration of Cover
Honorary position holders, contract lecturers and contractors are afforded up to 180 days of cover. Incidental private travel is covered within this period provided that the private travel does not exceed 50% of the total trip duration and is less than 28 days. Individuals may purchase Top-up cover to remain covered under the policy for travel that exceeds these limits.
- Extending cover: University related travel
You can apply to ‘top-up’ your insurance cover if your travel will exceed the policy limits, to ensure you remain covered for the duration of your time away. Purchasing top-up cover through the University's insurance broker gives you access to the full benefits of the University's travel policy and to the services of the University's insurance broker for claims management.
Top-up cover is recommended where:
- your private travel exceeds 50% of the total travel time and/or is more than 28 days; or
- you intend to be away from the University of Adelaide for more than a continuous 180 day period (365 days for Postgraduate Students)
Top-up insurance is an additional cost incurred by the traveller and should be arranged prior to departing Australia.
To arrange top-up cover, complete the Top-Up Insurance Application form and email to the University's insurance broker Arthur J. Gallagher (AJG). AJG will provide you with a quote; once you have confirmed you would like to proceed, they will email you policy details and a Tax Invoice for payment. Please allow a minimum of 7 working days for your application to be processed.
- Purchasing cover: non-University related travel
Alumni, Staff and Students of the University of Adelaide may apply to purchase travel insurance through the University’s insurance broker for journeys unrelated to University business. Cover is also available for spouses, partners and dependent children.
Cover can be requested from the University’s insurance broker using the Private Travel Insurance Application Form.
- Claims Process
Claims can be easily lodged at the time or when you arrive back in Australia via the AIG claims website.
Ensure you submit adequate supporting documentation with your claim to avoid delays and requests for additional information. Refer to the Claims Process section on page 6 of the Travel Insurance Guide for guidance on lodging your claim.The following deductibles apply:
- Baggage Claims: $150
- Lost or Damaged Electronic Items: $250
- Deprivation of Baggage: Wait period of 8hrs
For answers to common travel insurance queries see Travel FAQs.