University Library response to COVID-19
The library has a wide range of online services available to support your studies and research:
- Chat online with Ask Library every weekday between 9am – 5pm
- Consult a general or subject specific How Do I guide for assignment help, available 24/7
- If you’re a researcher, academic, or research student – Liaison Librarians provide online support via one-on-one zoom meetings or email every weekday between 9am-5pm
- Learn how to find information specific to your program by enrolling in one of our Library Essentials courses, available 24/7
Curious about anything else? Please contact Ask Library to talk to our friendly staff.
Services adapted in response to COVID-19
Latest service update: 9:15 am, 25 November 2020
Resumption of print item services via Interlibrary Loan
A limited service has resumed for placing requests for print interlibrary loans. This service continues to be impacted by continued global supply uncertainty due to COVID-19, and there is no guarantee that we will be able to obtain the material you have requested. Our ability to source material is dependent on the availability of resources from other Australian and international institutions. We are capping this service at 10 requests per person, so please prioritise your requests. Note also that there may be long delays in getting the items.
Return of books
Loans have been extended until 27 November 2020.
From Monday 24 August we will discontinue loaning headphones across all library locations due to COVID-19 and hygiene practices. Students will now need to provide their own. The General Store (in the Hub) and Post Office sell headphones for students to purchase.
All returned library items (including High Use items) go through a 24-hour quarantine process before making their way back to the shelves. Unfortunately, this process isn’t possible for our Newspaper collection and all newspapers have been removed from Level 3 of the Barr Smith Library until further notice
You can still access the library’s online news collections.
Special Collections Reading Room access
Access to our Special Collections Reading Room is by appointment only.
Please email details of your request to firstname.lastname@example.org.
Liaison Librarian appointments
The purchase of new print books is unavailable. We will continue to obtain electronic content where possible.
Please check the University's latest update and FAQs for more details.
If you are feeling unwell, please call your GP or the National Coronavirus Help Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.