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Document Delivery Requests

Flying books

We are here to help you find and access the book or journal article you need for your studies and teaching. Whatever resource you're looking for, we'll try to get it for you!

  • Library items delivered to any University of Adelaide campus
  • Scanned copies to your email
  • A book or article not held by the University of Adelaide Library

Library books and journals delivered to your University of Adelaide campus

  • Find the book or journal article you want in Library Search and have it delivered to your University Library branch
    • select Locations & Requests
    • click on Sign-in to request
    • select Request to have the book delivered to your library location
  • And we'll let you know when it is ready to pick up

Please allow 48 hours for it to arrive at the Library branch you have chosen. Take note that until the item has been taken from the shelf on your behalf, other users can borrow it.

If the book you request has been borrowed by someone else, that borrower's loan period will be shortened to one week.

You can check the progress of your requests at any time by signing in to MyLibrary

Request a scanned copy

        • You can have part of a book or journal article from the University Library collection scanned and emailed to you. 
        • No more than 10% of an item can be scanned - about 1 chapter from a book or 1 article from a journal, due to the Copyright Act 1968
        • Find the book or journal in Library Search
          • select Locations & Requests
          • click on Sign-in to request
          • select Pages/Chapter Scan to have a portion of the book scanned and emailed to you

If you request a scan on an item which is not available (has been borrowed by someone else), your request will be cancelled.  You can request again when the item is available in the Library.

Books and journals not available in the University of Adelaide Library (Inter Library Requests)

If you can't find the title you are looking for in Library Search, select the Expand beyond library collections box and search again.  If the title still doesn't appear, then ask the Library to find it through an Inter Library Request.

            • In Library Search, click on Inter Library Request and fill out the details of the book or journal

Inter library requests are available to staff, students and alumni

When you need a book or journal article for your research or teaching, and the University Library doesn't have it in the collection, we will try to find it from another library for you.

Scanned copies may be received from other libraries for an Inter Library Request.  These requests are subject to the Copyright Act 1968. No more than 10% of a title may be scanned.

Track and manage your Inter Library Requests

You can see the status of your Inter Library Requests by signing in to MyLibrary and clicking on the Inter Library Request tab.

If you would like to extend the borrowing time of an inter library loan, select the title and click on renew.  Please note that renewals on inter library loans depend on the borrowing polices of the library which has supplied your request.

If you have a question about your inter library request, click on the title and select message to send us an email. We'll get back to you as soon as we can.

Most book and journal requests are free, however costs do sometimes apply:
  • Charges

    We will supply 50 standard requests free of charge per person per calendar year. For requesting that exceeds 50 per year, or for individual requests that exceeds $25, the following charges apply.

    • Standard (allow approximately 2 weeks for delivery)
      • Books $16.50
      • Articles $16.50 for 1-50 pages; $4 for each additional 50 pages (or part thereof)
    • Fast Track $33 ( allow approximately 2 days for delivery)
    • Overseas book loans $55


Telephone: 8313 5346

  • Information for Other Libraries (Resource Sharing)

    Australian Libraries are encouraged to place requests through Libraries Australia.

    If you are not a member of Libraries Australia you need to register to enable electronic requests.

    Once you have been registered please place all supply requests via our electronic request form.

    Contact Details

    Address: Document Delivery 
    Barr Smith Library,
    Gate 5, Frome Road,
    University of Adelaide, SA 5005
    ILL Tel: +61 8 8313 5346
    ILL Fax: +61 8 8313 4370
    ABN  61 249 878 937
    NUC Symbol SUA
    OCLC symbol LE1  OCLC ILL - requesting only

    Lending Policy

    • Monographs:   10 weeks, one renewal
    • Theses:   Check Library Search, as they may be available online, or contact us to determine availability
    • Microform:    10 weeks, one renewal Copies supplied
    • Not for loan:    Rare, Reference, Serials, Newspapers, Reserve, Special collections

    Charges (Australian dollars)

    Australia (includes requests via Libraries Australia Document Delivery -  payment service )
    University of Adelaide Library charges Australian Libraries the standard ACLIS/ ILRS code charge.

    • Loan: ACLIS rate - $16.50
    • Copies: ACLIS rate - $16.50 (50+ pages add $4 per 50 pages)
    • Colour copying available - additional $2.50 per A4
    • Rush etc:  ACLIS rate
    • Thesis copy : $132 min, additional charges may apply.

    Overseas (all charges in Australian dollars)

    • Loan: AUD$45.00 or 4 IFLA vouchers
      • - plus  postage - eg: 1 kg AUD$32 = 2  IFLA vouchers.
    • Copies: up to 50 pages AUD$18.00  or 1.5 IFLA vouchers. (50+ pages add $3.60 per 50 pages)
      • NO charge for Ariel delivery
      • Postage for items  250-500 grams AUD$10  or 1 IFLA voucher
    • Thesis: PDF, CD or paper copy: $120.00 min or 8 IFLA vouchers. Please request a quote.

    Payment Methods

    1. Libraries Australia Document Delivery payment system.
    2. Credit card payment via online shop (we will send details as required)
    3. IFLA vouchers (1/2 = AUD$8.00 and full voucher = AUD$16.00)



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