Social Media
Do you want to connect with your audience? Do you want a social media account? Do you need advice on how to best use your social network?
Our team can help with:
- advice and guidance on the use of social media
- practical tips on representing the University in an official capacity
- social media monitoring
- social media training
- social media style guides
- account set up and configuration.
We also manage the University's official corporate social media accounts including Facebook, Twitter, Instagram and Snapchat, so we’re the people to talk to if you are you looking to share some content via the University’s social media channels.
Frequently asked questions
-
Expand
-
Can I set up a social media account on behalf of my University of Adelaide school/faculty/research centre?
Yes, you can!
Please read the University’s Social Media Guide and Visual Branding guidelines before you do, and think carefully about who you are talking to, what you want them to know, and the resource you’ll need at your end to keep it going.
-
What should I do if somebody posts something negative or nasty on our social media?
It depends on the context, but normally, instantly deleting something simply because it's negative may create more problems than it solves.
Social media is a conversation, and if you’re not prepared to listen to other people’s views then social media may not be the space for you.
aving a page policy that you can point people to also helps. If you aren’t sure how to handle a negative post, seek MC guidance before taking any action.
-
Do I need to get release forms signed if I take photos of people?
It depends on the context, but most times a ‘verbal contract’ should suffice: before taking the pic, clearly identify where the photos could be used and give the subject the chance to opt out.
If you intend them to go on more than just your social media (i.e. your website, blog, print publications) then consider a release form which covers all of those channels.
Are you from a school, faculty of research area?
Whether you’re a staff member or student, your first point of contact should be your faculty marketing team.
Start your project
Are you ready to start your project or do you need further assistance? Get in touch with us.