Virtual Help & FAQs
The University and Professions Support Hub will be closed period from Monday, 19 April 2021 through to Monday, 26 April 2021.
We look forward to helping you when we return on Tuesday, 27 April 2021.
Please find some frequently asked questions below which can assist you in the meantime.
If an enrolment class is full
If you receive an enrolment error for Class full, please do the following:
- Have a look at your timetable and if a different activity (tutorial, seminar or workshop) is available for you to enrol in, please choose this. Please note that we will not override full classes if there is another one available for you to enrol in.
- If the course is an elective, please choose another elective from the Undergraduate electives list or the Postgraduate electives list. We are only able to assist with courses that are required for your degree.
- If there are no other classes available and it is a course required for your degree, please contact Ask Adelaide.
If you have a timetable clash
Please note that most lectures are online and will not clash with other classes.
Clashes between tutorials, seminars, workshops or other activities where attendance is required are not overridden.
If you have a clash with two core courses and there are no other options for your core courses, please contact Ask Adelaide.
If you’re continuing in your studies
If you are planning to enrol for next year, please make sure that you enrol as soon as possible.
You can enrol via Access Adelaide for 2021 courses for both semesters and trimesters.
If you receive an enrolment error, such as a clash or class full, please see instructions above.
If you are applying for credit for previous study
Are you seeking to change your degree?
Important information for our students starting in Trimester 1, 2021
We look forward to welcoming our postgraduate students in Trimester 1, 2021!
Trimester 1 orientation session Professions Support Hub Welcome will be held on 27 January 2021 from 3:00-4:00pm.
If you are commencing in Trimester 1 2021, please visit the orientation page on MyUni for details about your orientation.
Information on the Unique Student Identifier (USI)
The Australian Government is extending the USI to higher education students in 2021. You will need a USI before you can enrol in your courses, with the exception of international students.
To acquire or to retrieve your USI, please visit the USI website.
If you have any questions about this process or enrolment, please contact Ask Adelaide.
If you need immediate support, please contact Ask Adelaide
For online assistance for other services available, please see below:
- International Student Support
- Student Life
- Accommodation service
- Career services
- Counselling support
- Disability support
- Elite athlete support
- Student Wellbeing
- Safer campus community
If you’re an International Student, you can join our International Student Summer Program which offers social, wellbeing, employability, and academic opportunities over the summer break. Open to all international students at the University of Adelaide, the program is free and you will not have to pay for social activities such as Employability Essentials or the Business Project.