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Unfair Treatment

The University is committed to providing a work and study environment free of unfair treatment.

This section applies to grievances about other students' behaviour as well as grievances about staff behaviour, and may include harassment, sexual harassment, discrimination, racial vilification and bullying.

A special process is required, as grievances about unfair treatment often involve particular sensitivities and may have the potential to lead to an action for misconduct against a student or staff member.

  • Process for Student

    Lodge a request for review
    Lodge a written statement containing a broad description of the issue and the person(s) about whom the grievance is made. Given the sensitivities associated with grievances regarding unfair treatment, extensive detail is not required at this stage.

    With whom do I lodge my grievance?
    Your immediate supervisor. This may be the Course or Program Coordinator, or a Research Supervisor.

    Student Grievance Adviser can help you identify an appropriate person.

    Where your immediate supervisor is directly involved in the grievance, lodge the request for review with the next highest level of management, such as a Head of School or Executive Dean.

    How quickly must I lodge a grievance?
    Within six months, remembering that promptness is relevant to the ability to resolve your grievance.

  • Grievance Facilitator Responsibilities:

    1.   Meet with the aggrieved student or other party within 10 business days to:

    • obtain full details of the grievance
    • ascertain how the student wishes the matter to be resolved
    • discuss possibilities and a procedure for action
    • inform the student of the need for confidentiality

    2.   Meet with the person who is the subject of the grievance to:

    • inform them of the substance of the allegation against them
    • seek their cooperation in reaching a resolution
    • inform them of the need for confidentiality

    3.   Make such other enquiries as the Grievance Facilitator deems necessary to be able to:

    • make a finding in respect of the actions that have led to the grievance, and
    • develop an option for resolution of the grievance in a timely way

When a Resolution Can Be Reached

The Grievance Facilitator must provide a written response to both the student and the person who is the subject of the grievance, with a summary of what has been agreed, its main terms and conditions, and the consequences if the agreement is breached.

When a Resolution Cannot Be Reached

The Grievance Facilitator may make a finding of fact about the grievance and recommend that further action be taken against any of the parties to the grievance. The recommendation must be made to the General Manager, Student Services, in respect of students, or the Director, Human Resources, in respect of staff. All parties must be informed of the Grievance Facilitator's decision.

If the Grievance Facilitator finds that no resolution is acceptable to all parties, they must be informed, and the student informed of their right to proceed to Stage 3 of the Grievance Resolution Process.

Further Enquiries

Kate Borrett
Robert Simms
Student Affairs Officers
Wills Building
THE UNIVERSITY OF ADELAIDE
SA 5005 AUSTRALIA

Student Care

Adelaide University Union
Ground Floor, Lady Symon Building
THE UNIVERSITY OF ADELAIDE
SA 5005 AUSTRALIA
Telephone: +61 8 8313 5430
Email