Contact Form

If you are unable to log into the MyIT Portal you can use the below form to request assistance.

Please note - we can only create tickets for people with legitimate access issues, all other enquiries will not receive a response. Please call us or use the MyIT Portal for all other enquires. 

If you need assistance with multi-factor authentication, you need to provide your personal details to us via phone call so we can correctly identify you. 

For academic transcripts or study enquiries, please contact Ask Adelaide. 

IMPORTANT 

We are transitioning to a new way for you to request IT support. 

From Friday 17 October 

• Staff: IT support requests should be raised via the Interim IT Support page or by calling IT on (08) 8302 5000. 

• Students: IT support requests should be raised via the Technology at Adelaide University page, or by calling IT on (08) 8302 5000. 

Starting Wednesday 5 November, the MyIT portal will no longer be available to request IT support.