Software

Get the most out of your work or study with a great range of software packages available through the University.

  • Mac and macOS

     

    macOS Ventura is installed on all new Macs and is available to upgrade to on most current model Macs. The University of Adelaide offers software to suit the current and previous version of macOS – macOS Ventura and macOS Monterey. We recommend upgrading to the latest possible macOS for your hardware as there is limited or no support for older macOS versions.

     

  • Mac computers with Apple silicon

    Apple have now transitioned their processors to Apple Silicon, based on ARM architecture, but continue to support Mac computers that use the Intel processor.

    Apple silicon is a complete change of architecture which requires some applications to be compiled specifically for ARM. While most standard software is now Apple silicon ready, compatibility and support will vary for many other software titles.

    An app called Rosetta 2 enables Mac computers with Apple silicon to use apps built for a Mac with an Intel processor.

    ITDS regularly review and test common applications used as they become available

  • End of life macOS

    macOS 11 Big Sur - End of Support, late 2023 

    Apple will end support for macOS 11 Big Sur in late 2023. Apple will stop releasing security updates and the catalogue of University standard software may become incompatible as developers move to support current operating systems. These systems will be subject to restricted or disabled network and service access. We highly recommend upgrading your macOS version immediately.

    macOS 12 Monterey - End of Support, late 2024 

    Apple will end support for macOS 12 Monterey in late 2024. Apple will stop releasing security updates and the catalogue of University standard software may become incompatible as developers move to support current operating systems. We highly recommend upgrading your version of macOS as soon as possible.

    macOS 13 Ventura

    macOS Ventura is the current supported operating system installed on all new Mac computers and free to upgrade to on most current model Macs

    How to upgrade

    Please refer to Apple's How to Upgrade guide. 

    Do you need Help?

    If you have any questions or would like advice before upgrading your Mac, you can contact the Service Desk or book in an appointment to have your Mac upgraded by one of our support staff. Call us on 8313 3000 or log a request via the MyIT Portal.

  • End of life Apple hardware

    Hardware considered obsolete by Apple cannot run the latest operating system or receive security updates. These systems are unsafe and represent a risk to The University. It’s recommended this hardware is decommissioned and disposed of through our eWaste process.

    A full list of obsolete devices is available in this Apple support site article: https://support.apple.com/en-au/HT201624

     End of Life Macs - late 2023. 

     The following models, including any older models, which are unable to run macOS 12 Monterey, will become obsolete in late 2023 and should be replaced before this time. After this date, these computers will be subject to restricted or disabled network and service access.

    MacBook Pro (Retina, 15-inch, Mid 2014) 
    MacBook Pro (Retina, 13-inch, Mid 2014) 
    MacBook Air (13-inch, Early 2014) 
    MacBook Air (11-inch, Early 2014) 
    MacBook (Retina, 12-inch, Early 2015) 
    iMac (Retina 5K, 27-inch, Mid 2015) 
    iMac (Retina 5K, 27-inch, Late 2014) 
    iMac (21.5-inch, Mid 2014) 
    Mac Mini (Late 2012) 
    Mac Mini (i7 Late 2012 and Server)

     

  • Windows

     

    Windows 10

    The University of Adelaide offers software to suit recent and supported versions of Windows 10. We recommend upgrading to Windows where possible as there is limited or no support for older Windows versions.

    Personal computer support information for Windows 10 Pro and Home

    University computer support information for Windows 10 Enterprise and Education

    How to check Which version of Windows operating system am I running?

    How to Update Windows

    University computers managed by Information Technology & Digital Services are automatically upgraded to new versions of Windows 10 when available and the computer is active on the network.

    Windows 11

    Windows 11 is being rolled out throughout the University. To upgrade your Windows 10 staff computer to Windows 11, please visit our Windows 11 website for more information. 

  • End of life Windows

    Windows 10 - Ending support, October 2025

    Microsoft will end support for Windows 10  on October 14 2025. Machines still running Windows 10 will no longer receive security updates or support for standard University software. ITDS will be rolling out Windows 11 to supported computers across the University to replace Windows 10 prior to its support ending.

    Please visit our Windows 11 Upgrade website for more information. 

    How to upgrade

    University computer - Select the Start button, and then go to Settings > Update & Security Windows Update then choose Check online for updates from Microsoft Update

    Contact the Service Desk if you are having difficulties with updating to the latest version of Windows.

    Personal computer - Please refer to Microsoft’s Update Windows page.

  • End of life software

    There is a number of popular free and University supplied software applications that have a limited or end of life status and are no longer receiving security updates. Many of these titles have an increasing number of security vulnerabilities and should be removed.

    Information Technology and Digital Services will contact affected staff with options to remove or upgrade the following list of titles in use by staff on University computers:

  • Student computer suites

    Staff members can request applications to be installed in Student Computing Suites using our online form. Please note that students are unable to request any new software installations or upgrades.

  • Software assessment form

    The software assessment form assists ITDS in reviewing intended software purchases to ensure that you are receiving the best value, that the software purpose is not already met by an existing service offered by ITDS and to mitigate to any compatibility, security and/or licensing issues.

Contact us

If you would like any additional information, contact the Service Desk on +61 8 8313 3000 or log a request via the MyIT Portal.