Reporting Options

We are committed to connecting you with the most appropriate pathway to raise your concern.

Members of the University Community who want to report an incident are encouraged to do so.

This can be done either as a ‘complaint’ meaning the matter will be assessed for a process of investigation; or a ‘disclosure’ meaning the person raising the concern does not wish the matter to be progressed further but does want the matter recorded. There is no ‘right or wrong’ option for making a report, and you are encouraged to engage whichever option reflects your personal preference.

All matters raised will be assessed and managed in line with University policies that reflect the nature of the report, including the University’s Privacy Policy and related legislation.


For students

Reporting options for students can be found on the Safer Campus Community website.  


For staff

Options for staff include:

  • sending an email to the complaints mailbox via complaints@adelaide.edu.au. You can send an email even if you are unsure of what action you would like to take, and are just seeking advice. Visit the Complaints Mailbox information page to learn more about who manages the mailbox, and how your email will be handled
  • exploring your options for complaints resolution through the HR website
  • raising your concern with your immediate Supervisor/Manager (or your Supervisor's Line Manager where applicable)

 

If you would like information on how your complaint or disclosure will be responded to, or to understand support options available to you if you feel you have been discriminated against, experienced or witnessed any form of sexual misconduct or bullying, visit the support and information page (link to support and information page of this website).

You may also find these frequently asked questions about bullying and harassment helpful.


For volunteers, visitors and contractors

Volunteers, visitors and contractors can make a report by sending an email to the complaints mailbox via complaints@adelaide.edu.au. You can send an email even if you are unsure of what action you would like to take, and are just seeking advice. Visit the Complaints Mailbox information page to learn more about who manages the mailbox, and how your email will be handled.

If you would like information on how your complaint or disclosure will be responded to, or to understand support options available to you if you feel you have been discriminated against, experienced or witnessed any form of sexual misconduct or bullying, visit the information and support page.


Emergency Contacts