Reduced Veterinary Service Period: 17 to 26 April

Our Veterinary Health Centres will be offering reduced services over the period from 17 April to 26 April 2021.

Alpacas Roseworthy campus

From Saturday 17 April to Monday 26 April 2021, our services will be limited to only 24/7 emergency care for small animals.

Due to the ongoing impact of the COVID-19 pandemic on the University of Adelaide's operations, the University will be closed for business during the above dates. This means our usual veterinary services will be impacted, as our health centres are operated and staffed by the University.

We understand that the disruption to our usual veterinary services will inconvenience some of our clients and we apologise. 

We will reopen all usual veterinary services on Tuesday 27 April 2021.

Read on for further information about how you can be prepared for the changes, or access veterinary services during the reduced service period.

These clinics will be impacted by the reduced service period:

Small animal services

Dog CT scan veterinary clinic

During the reduced service period, we will continue to provide 24/7 emergency care for small animals.

  • If you are unsure if your animal’s situation is an emergency, please contact our clinic on 8313 1999. We can advise you of the best possible course of action.

What is an emergency?

 

From Saturday 17 April to Monday 26 April 2021, we will be unable to offer the following services:

  • General practice - wellness, medication scripts, vaccinations, routine procedures, dentals
  • CTs and advanced imaging
  • Specialist surgery
  • Referral medicine
  • Dermatology
  • Veterinary diagnostics

 

Key dates to remember

Date Services
Monday 12 April

Last day for:

  • Second opinion and dermatology referrals 
  • New oncology patients to commence treatment (existing oncology patients will continue to receive treatment)
Friday 16 April

Last day for:

  • Picking up scripts and medications 
  • CT scans
  • General practice and routine small animal services
Saturday 17 April to Monday 26 April 2021 inclusive Emergency services for small animals
Tuesday 27 April Normal services resume

 

Suggested service providers

  • For routine small animal veterinary services between 17 April and 26 April 2021, we recommend referring to your local directory. 
  • You can call us on 8313 1999 during the reduced service period to book an appointment for when the clinic reopens.

Equine services

    Horse, Roseworthy campus

    Regrettably, we will be unable to offer any services for horses during the reduced service period of Saturday 17 April to Monday 26 April 2021.

    • We have compiled a list of trusted providers below that may assist in the event of an emergency.
    • Clients with horses, please phone 8313 1999 for an appointment up until Friday 16 April.

     

    Key dates to remember

    Date Services
    Friday 16 April Last day for emergency and routine equine services
    Saturday 17 April to Monday 26 April 2021 inclusive No equine services
    Tuesday 27 April Normal services resume

     

    Suggested service providers

    In the event of an equine emergency between 18 December and 10 January, we recommend the following providers:

    Clinic Contact Species Availability
    Adelaide Hills Equine Clinic 8388 7489 Equine Day only
    Birdwood Veterinary Clinic 8568 5220 Production/Equine 24/7
    Equiclinic - One Tree Hill 0407 441 667 Equine 24/7
    EQUUS - Angaston 0437 877 004 Equine 24/7
    Horsemed SA - Hills clinic, Echunga 8391 9400 Equine 24/7
    Horsemed SA - Morphettville 8294 8900 Equine 24/7
    Jack Coffee - Burra 0458 935 001 Production/Equine 24/7
    Meadows Veterinary Clinic 8388 3455 Equine 24/7, no travel
    Pratul Patil – Adelaide Plains 0415 306 215 Equine 24/7
    Toby Ryan 0414 608 151 Equine 24/7
    Dr Sandy Harbison 0428 824 219 Equine/Production Day only
    Windara Park Veterinary Practice – Adelaide Hills 8388 1200 Equine 24/7

     

    Production animal services

      Piglets Roseworthy campus

      Regrettably, we will be unable to offer any services for farm and herd animals during the reduced service period of Saturday 17 April to Monday 26 April 2021.

      • We have compiled a list of trusted providers below that may assist in the event of an emergency.
      • Clients with farm and production animals, please phone 8313 1999 for an appointment up until Thursday 17 December.

       

      Key dates to remember

      Date Services
      Friday 16 April Last day for emergency and routine farm and herd services
      Saturday 17 April to Monday 26 April 2021 inclusive No farm and herd services
      Tuesday 27 April Normal services resume

       

      Suggested service providers

      In the event of a herd or farm animal emergency between 18 December and 10 January, we recommend the following providers in the northern catchment area:

      Clinic Contact Species Availability
      Barossa Veterinary Services - Nuriootpa 8562 1162 Production 24/7
      Birdwood Veterinary Clinic 8568 5220 Production/Equine 24/7
      Clare Animal Health 8842 3387 Production 24/7
      Dr Jack Coffee - Burra 0458 935 001 Production/Equine 24/7
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      • General FAQs

        Oncology treatment

        New oncology patients and animals already receiving oncology treatment will continue to access treatment during the reduced services period. Please speak to your vet for further information.


        Medication and other treatments

        You will need to request prescriptions and medications covering the reduced services period to be dispensed and picked up prior to 17 April.

        If your animal is receiving ongoing treatment, please speak with your vet prior to 17 April to arrange a plan.


        Vaccinations and routine appointments

        If you have an existing appointment during the reduced services period, or your animal is due for vaccination or a check-up, speak to staff about arranging an alternative time after 26 April.


        Transferring notes to another vet for treatment

        If you need to have your patient notes transferred to another vet for treatment, please contact us on 8313 1999. The timing of sourcing of your records may be dependent on the current caseload.


        Booking appointments

        Can I call during the reduced service period to book an appointment for after April 26? Yes, call our clinic to arrange routine appointments for small animals, horses, herds and farm animals.


        Feedback about the reduced service period 

        If you wish to provide feedback on the reduced veterinary service period, please email vet_reception@adelaide.edu.au.