Mr David Pickett

Biography/ Background

Technology Services Onsite Partner for Service and Resources, DVCA, DVCR and external areas. Below is a list that best describe the role on Onsite Partner.

• Acting as an escalation point for urgent requests.
• Acting as a customer advocate where services have not been delivered to your satisfaction.
• Conflict resolution.
• Enquiries about services not officially provided/supported.
• Advice on how technology may help you with your business.
• Questions about current standards and rules.
• Anything and Everything!

I have 10 years of experience working at the University of Adelaide, all my years have been with Technology Services.

I enjoy meeting people and discussing their business needs. I make every effort to meet with areas within my portfolio on a regualr basis.

If you would like to meet with me feel free to contact with by either email or phone.

 

The following is a list of supported areas in my portfolio

Adelaide Graduate Centre	Occupational Health and Safety	Student Support Services
Adelaide Microscopy	Office of DVC(R)	Technology Services
Adelaide Research and Innovation	Office of Industry Liasion	Traffic Research Centre
AUU (Student Union)	Office of Vice-President S&R	Unisure
Bradford College	Online Enrolments	University Libraries
Business Intelligence Unit	Pro Vice-Chancellor International	University Senior College
CLPD	Pro Vice-Chancellor Learning & Quality	Wilto Yerlo
Community Engagement	Professional & Continuing Education
Development and Alumni	Property Services
Financial Services	Prospective Students Office
Human Resources	Radio Adelaide
Image and Copy Centre	Records Management Office
International Office	Research Branch
Labratory Animal Services	Roseworthy & Waite Library
Law Library	Security
Legal and Risk	Singapore Campus
Major Projects	Strategic Procurement
Marketing & Strategic Communications	Strategy & Planning
Music Library	Students Administrative Services
National Wine Centre	Student Centre

 

 

Below is a brief list of activites that I have performed recently

Coordinate IT Requirements for Open Day
- Ensure IT infrastructure is up and running during open day. There is a large reliance on core services as there are staff using lecture theatres, display booths with equipment connected over thick or wireless infrastructure and MyUni.

Coordinate IT Requirements for Online Enrolments
- Ensure staff provide students with a smooth enrolment experience

Adelaide University Union
- Coordinate the implementation of a new web-based platform for easier management of events, member information, online auctions and online shops.

Centre for Learning and Professional Development
- Coordinate the installation, configuration and testing of the Scenario Based Learning Project ‘SBL Interactive'.

International Office
- Liaise and assist with the International Office Letter issues.

National Wine Centre
- Coordinate the migration of the Events Perfect Database to SQL

Property Services
- Coordinate initial stages of the Maniac upgrade.
- Coordinate the initial stages of the ION Enterprise System setup.
- Coordinate the migration and upgrade of the H&L Database

Student Centre
- Implement a new system for password resets at Waite for staff and students.

University Archives
- Implement a solution for their many volunteer staff to access university resources on the network.

University Libraries
- Coordinate BSL CMS IP Print Accounting Migration

 

 

Refer to the file link below to view all supported areas and their onsite partners

Files

• Onsite_Partner_Portfolio_Organisational_Listing.pdf [150.4K] (application/pdf)

Entry last updated: Friday, 11 Nov 2011