TECHCOMM 7030NA - Logistics & Supply Chain Management

Ngee Ann Academy - Trimester 1 - 2014

The objectives are to develop understanding of maintenance and support planning, ensure Integrated Logistic Support concerns are effectively considered in the system, and address acquisition and development cycle, have competence in ILS techniques and understand the implications of an extended supply chain and design systems to address these. The content includes the role of the various components of logistics including systems and concurrent engineering, integrated logistic support analysis, including reliability and maintainability, measures of logistic effectiveness, including reliability, maintainability factors, supply support factors, test and support equipment factors. The role of logistics in the design and development phases, reliability modeling, FMEA and FMECA, fault tree analysis, reliability centred maintenance, and configuration management are addressed. Human factors in ILS, integration of the supply chain, flow of information, materials, services, manpower and money across the supply chain, coordinating technology across tiered suppliers, creation of trust, enterprise architecture in the supply chain, waste and minimising transaction costs are addressed

  • General Course Information
    Course Details
    Course Code TECHCOMM 7030NA
    Course Logistics & Supply Chain Management
    Coordinating Unit Entrepreneurship, Commercialisation & Innov Centre
    Term Trimester 1
    Level Postgraduate Coursework
    Location/s Ngee Ann Academy
    Units 3
    Contact Up to 3 hours per week
    Assessment Assignment
    Course Staff

    Course Coordinator: Emeritus Professor Vernon Ireland

    Program Director Contact Details:
    Project Management
    Name: Professor Vernon Ireland
    Phone: +61 411 153 861
    Email: vernon.ireland@adelaide.edu.au

    Teaching Staff:
    Name:
    Peter de Haan

    Short Bio:
    After graduating from the University of South Australia in 1994, Peter worked predominately in the defence industry in software/systems engineering roles across a variety of projects providing him with exposure to the systems/software development lifecycle. Projects on which Peter has worked include: ANZAC Frigate Combat System, Jindalee and JORN Radar Systems, Seahawk Helicopter Simulator and Naval Imaging Systems. Outside of defence, Peter’s projects included control systems for Steel Rolling Mill and a prototype Train Simulator driver trainer. During a 5 year tenure at BAE Systems Peter was the Systems/Software Engineering Environment Lead for the Engineering Division with a brief that oversaw all BAE Systems projects in Australia.   After taking a sabbatical during which he became an owner/builder to oversee the building of his bespoke home, Peter has taken up a position as a Project Officer in the Performance and Stress Testing Group for QA Operations Branch, Department of Human Services while undertaking an MBA at the University of Adelaide. http://www.linkedin.com/in/dehaan

    Email:
    peter.dehaan@adelaide.edu.au

    Phone:
    +61 8 8313 7422

    Course Timetable

    The full timetable of all activities for this course can be accessed from Course Planner.

    Opening intensive:
    Friday 10 January 2014 7pm-10pm
    Saturday 11 January 2014 1pm-8pm
    Sunday 12 January 2014 9am-4pm
    Closing intensive:
    Friday 21 February 2014 7pm-10pm
    Saturday 22 February 2014 1pm-8pm
    Sunday 23 February 2014 9am-4pm
  • Learning Outcomes
    Course Learning Outcomes
    The overall aim of this course is to develop an understanding of logistics from a system perspective. At the end of this course, students should have:
    1 knowledge and understanding of the concept of “systems” and the total system life-cycle for logistics and supply chains, with consideration of standards and world’s best practice
    2 knowledge and ability to capture, interpret and document the supportability requirements and activities for the acquisition and development of logistics systems and supply chains
    3 knowledge and ability to develop the requirements for supportability leading to the acquisition, development and implementation of logistics systems and supply chains
    4 knowledge and ability to promote team work and effective communications in the development and support of logistics systems and the extended supply chain
    5 knowledge and understanding of the application of design techniques and appropriate technologies to support the development and operation of logistics systems and the extended supply chain
    6 appreciation of the benefits of continuing personal and professional development in the rapidly developing and increasingly complex field of logistics and supply chain management
    7 appreciation of the leadership roles and knowledge of the skills required to encourage wider community involvement in the successful and sustainable development and support of logistics systems and the extended supply chain
    8 appreciation of ethical, social and cultural issues and an understanding of the implication of these issues in the sustainable development and support of logistics systems and the extended supply chain.
    University Graduate Attributes

    This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:

    University Graduate Attribute Course Learning Outcome(s)
    Knowledge and understanding of the content and techniques of a chosen discipline at advanced levels that are internationally recognised. 1
    The ability to locate, analyse, evaluate and synthesise information from a wide variety of sources in a planned and timely manner. 2
    An ability to apply effective, creative and innovative solutions, both independently and cooperatively, to current and future problems. 3
    Skills of a high order in interpersonal understanding, teamwork and communication. 4
    A proficiency in the appropriate use of contemporary technologies. 5
    A commitment to continuous learning and the capacity to maintain intellectual curiosity throughout life. 6
    A commitment to the highest standards of professional endeavour and the ability to take a leadership role in the community. 7
    An awareness of ethical, social and cultural issues within a global context and their importance in the exercise of professional skills and responsibilities. 8
  • Learning Resources
    Required Resources

    Text book:
    Blanchard, Benjamin, Logistics Engineering and Management, 6th Edition, 2004, Pearson Prentice Hall.

    There is a wide range of material on the course topic, including course notes, slides, and readings for completion of Assessment 2, available on MyUni.

    Recommended Resources
    Library Resources
    The University of Adelaide’s Barr Smith Library provides a range of learning resources including texts, journals, periodicals, magazines, and access to online databases and information services. It also offers a virtual library which is accessible via the University’s website. The University Library web page is: http://www.adelaide.edu.au/library/ 
    From this link, you are able to access the Library's electronic resources.

    Other resources
    If you are a member of the PMI (http://www.pmi.org/Membership.aspx) you will “gain exclusive access to PMI publications and our global standards*, networking options with our chapters and online communities of practice, and leadership and volunteer opportunities. You’ll also receive discounts on certification exams and renewals, as well as our professional development offerings.” Student membership is USD$40 to join and USD$30 to renew.

    * Log in to access complimentary read-only PDFs of all of PMI's published standards or take advantage of discounts on paperback editions
    http://www.pmi.org/PMBOK-Guide-and-Standards/Standards-Library-of-PMI-Global-Standards.aspx
    Online Learning
    MyUni is the University of Adelaide's online learning environment. It is used to support traditional face-to-face lectures, tutorials and workshops at the University. MyUni provides access to various features including announcements, course materials, discussion boards and assessments for each online course of study (see: https://myuni.adelaide.edu.au)
  • Learning & Teaching Activities
    Learning & Teaching Modes
    This course is offered in blended learning mode with the face-to-face component offered as intensives.
    Workload

    The information below is provided as a guide to assist students in engaging appropriately with the course requirements.

    As a guide, a 3 unit course comprises a total of 156 hours work (this includes face-to-face contact, any online components, and self directed study).
    Learning Activities Summary
    This is a draft schedule and session dates are a guide only. The timetable may be changed during the course delivery if necessary.
    Intensive Day Content Readings/Activites
    1 Introduction to Logistics and Supply Chain Management: Definitions and Systems Modelling (1.5 hrs) Student Notes and relevant sections of Text book for further information if required
    Class Exercises

    Supply Chain Management (SCM) – Key Concepts (1.5 hrs)

    a. Development and Evolution of SCM
    b. Improving Competitive Position
    c. Defining SCM (3 flows)
    Student Notes
    Class Exercises
    2

    Supply Chain Management (SCM) – Key Concepts (1.5 hrs)
    d. Objectives of SCM
    e. Trade-offs and SCM
    f. Drivers for Change

    Student Notes
    Class Exercises
    Logistics, Systems Life-cycle and Systems Concepts (1.5 hr) Student Notes and relevant sections of Text book for further information if required
    Class Exercises

    Logistics – Key Concepts (3 hrs)

    1. Reliability, Maintainability and Availability
    2. Measures of Logistics
    Student Notes and relevant sections of Text book for further information if required
    Class Exercises
    3

    Logistics – Key Concepts continued (3 hrs)

    c. Systems Engineering
    d. Supportability Analysis
    e. Logistics in Design
    Student Notes and relevant sections of Text book for further information if required
    Class Exercises

    Value Adding Logistics and SCM (3 hrs)

    a. Warehousing

         i.   Role of Storage Facilities
         ii.  Warehousing Decisions
         iii. Principles of Warehousing Design

    b. Principles of Materials Handling
    Student Notes
    Class Exercises
    4

    Value Adding Logistics and SCM continued (3 hrs)

    c. Transportation

         i.   Transportation Roles and Characteristics
         ii.  Modes, Methods and Policy
         iii.Trade-offs

    d. Transportation Decisions
    e. Roles of IT
    Student Notes
    Class Exercises
    5

    Logistic Phases (4 hrs)

    1. Logistics in Design
    2. Logistics in the Production Phase
    3. Logistics in the System Utilisation, Sustaining Support and Retirement Phases
    4. Logistics Management
    Student Notes and relevant sections of Text book for further information if required
    Class Exercises
    Supply Chain Relationships (1 hr) Student Notes
    Class Exercises
    Supply Chain and Technology (1 hrs) Student Notes
    Class Exercises
    6 Supply Chain and Technology continued (2 hrs) Student Notes
    Class Exercises
    Operations Management and SCM (2 hrs) Student Notes
    Class Exercises
    Global Issues and Strategic Challenges (2 hrs) Student Notes
    Class Exercises
  • Assessment

    The University's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary
    An overview of the course assessment appears in the following Table. Details appear in the following section:
    Assessment No. Assessment Length
    Weighting Due Date Learning outcomes
    1 Questions with Short Answers (Logistics and Supply Chain Management) 1000 words 15% See MyUni 1-4
    2 Analysis of a Case Study 1500 words 30% See MyUni 1, 2, 5, 6
    3 Questions with Short Answers (Logistics and Supply Chain Management) 1000 words 15% See MyUni 1-6
    4 Negotiated Individual Investigation 3000 words 40% See MyUni 1-8
    Total 100%
    Assessment Related Requirements
    Students should attend all classes in order to pass the course. There is considerable experiential learning in workshops during the intensive classes that build your knowledge and thus enable you to be
    successful in this course.  

    Course results are subject to moderation by the ECIC Board of Examiners

    Appropriate use of the Internet in assignments

    The purpose of this document is to assist students with appropriate use of the material they have accessed on the Internet in assignments. The Internet is a wonderful source of information and sometimes students are not aware of how to use it properly. For example, a recent case had over 70% of words copied from over 20 other sources. Furthermore, many students think this is the appropriate use of the Internet.

    IT IS NOT.

    2014 has been a bad year for students infringing University’s Academic Dishonesty Requirements with over 10 students infringing within the Master of Applied Project Management.

    There is a hierarchy of penalties, the lowest of which is the loss of some assignment marks and the student’s name being placed on the Faculty’s Academic Dishonesty Register for six months. This only occurs if I believe this occurred through error. The second level penalty is more significant which is
    loss of all marks for the assignment and being placed on the University’s Academic Dishonesty Register for the remainder of their time at the University. Even higher penalties can involve the University deciding the student should not graduate. This has occurred in the Master of Project Management.

    Appropriate use of the Internet is to include all directly copying of sections of other reports in ‘inverted comas’, as a quotation, and note the source of the quote. To include a group of words without use of inverted colours and without noting where the words came from is an example of academic dishonesty.

    Students may not be aware that the University has use of an international database called Turnitin in which all direct use of other material can be traced.

    On a more positive note students need to understand the points made in any paper they access on the Internet and integrate these thoughts into their argument rather than just copying large passages. Of course this takes more work but this is what tertiary education requires and, in the end, make students into better thinkers and more able to express their ideas in their assignments.

    Professor Vernon Ireland
    Director of Project Management
    Assessment Detail
    Assessment 1: Questions with Short Answers – Logistics and Supply Chain Management
    Weighting: 15%
    Due Dates: See MyUni
    Submission Details: Online through MyUni

    Task:
    Complete the following.
    Select a business or system of your choice, then:

    1. Briefly describe its purpose and the mission to be accomplished (i.e. operational scenario).

    2. Describe the supply chain for your business or system of choice. Who are the suppliers, distributors and producers in this supply chain?

    3. Describe the important trade-offs that exist in this supply chain. Why do you consider them to be important?

    4. Identify and describe your business’ or system’s logistics functions/ activities. Consideration should be given to the following types of functions/ activities where relevant: operational requirements, maintenance requirements (including your customers’ if your business is supplying a product that requires maintenance), performance measures, capital assets, supply chain requirements, system installation (site), system upgrade, material recycling and/or disposal.

    5. In your business or system, what is the relationship (impact of one on the other) between reliability and maintainability? Reliability and human factors? Maintainability and human factors? Reliability and the supply chain? Maintainability and the supply chain? Human factors and the supply chain? Consider all the above cases in your answer.

    Scope:
    This assignment will assess your understanding of the Logistics and Supply Chain Management Opening Intensive course topics.

    Length and Presentation:
    Approximately 1000 words

    Criteria by which your assessment will be marked:
    The standards by which the assignment will be assessed include accuracy, interest, structure, clarity and completeness (e.g. referencing, grammar, etc).



    Assessment 2: Analysis of a Case Study
    Weighting: 30%
    Due Dates: See MyUni
    Submission Details: Online through MyUni

    Task:
    Select one of the following case studies and answer the associated question(s). It is highly recommended that you use the Harvard method of citation and reference list formulation in your submitted work.

    A. Sandberg, Anna, et al, Gripen: with focus on availability performance and life support cost over the product life cycle, Journal of Quality in Maintenance Engineering, Vol. 5 No. 4, 1999
    (1) Discuss the Swedish Defence Materiel Administration’s (FMVs) approach to designing the new aircraft system and include the following in your discussion:
    • What logistics and logistics management considerations were undertaken during the program?
    • What were the design outputs resulting from logistics considerations?
    • How does the FMV approach compare/ contrast to Blanchard’s approach to Logistics Engineering and Management?
    • Would you describe this program as having successfully implemented a logistics approach to a complex system? Why/ Why not?
    B. White, James W., Application of New Management Concepts to the Development of F/A-18 Aircraft, John Hopkins APL Technical Digest, Volume 18, Number 1 (1997)
    (1) Discuss the application of new organisational and supplier management concepts to the development of F/A-18 aircraft and include the following in your discussion:
    • What were the outputs resulting from the logistics considerations?
    • How do these new management concepts compare/ contrast to Blanchard’s approach to Logistics Engineering and Management?
    • Would you describe these management concepts as successful logistics approaches to a complex system? Why/ Why not?
    OR
    (2) Discuss the application of new supplier management and modified maintenance concepts to the development of F/A-18 aircraft and include the following in your discussion:
    • What were the outputs resulting from the logistics considerations?
    • How do these new management concepts compare/ contrast to Blanchard’s approach to Logistics Engineering and Management?
    • Would you describe these management concepts as successful logistics approaches to a complex system? Why/ Why not?
    C. Henly, Simon, Capt, et al, The Joint Strike Fighter (JSF) PHM and the Autonomic Logistic Concept: Potential Impact on Aging Aircraft Problems, RTO-MP-079(II)
    (1) Discuss the JSF Autonomic Logistic system in relation to the logistic support infrastructure as described by Blanchard. Provide an opinion on this direction in supportability and support.

    D. Easton, Donald R., RADM, Improving the Management of Reliability, Acquisition Research, Graduate School of Business & Public Policy, Naval Postgraduate School
    (1) Discuss what effects inaccurate reliability calculations and predictions may have on a Support System. What can be done to address these inaccuracies during the life-cycle of a system?

    E. Operational Sense and Respond Logistics: Co-evolution of an Adaptive Enterprise Capability, Office of Force Transformation, Department of Defense, United States of America
    (1) Provide an opinion on the concept of Sense and Respond logistics in comparison to traditional logistics support. In particular, compare and contrast Sense and Respond Logistics with supply chain support as described by Blanchard.

    F. Fung, Patrick, et al, Case study: managing for total quality of logistics services in the supply chain, Logistics Information Management Volume 11 Number 5 1998 pp 324-329
    (1) How do the TQM principles described in the Case Study compare to those described in Chapter 1 of Blanchard?
    • Discuss what other TQM initiatives the logistics services firm might undertake to maintain or improve on its success.
    • Discuss how important you consider TQM to be in relation to Logistics Engineering and Management.
    G. Hall, William P., Managing Maintenance Knowledge in the Context of Large Engineering Projects: Theory and Case Study, Journal of Information & Knowledge Management, Vol. 2, No. 3 (2003) 1-17
    (1) Determine which elements of logistics are related to the “managing maintenance knowledge” issues described in this paper and briefly describe how they contribute to maintenance knowledge.
    • Research and briefly describe one other commercially available information system that can be used for the development of maintenance manuals. Provide an overview of how it compares and contrasts to that used in the paper.
    H. Choy, K.L., et al, Development of performance measurement system in managing supplier relationship for maintenance logistics providers, Benchmarking: An International Journal, Vol. 14, No. 3, 2007 pp. 352-368
    (1) Research and describe a maintenance logistics information management system that is in use today.
    • Provide comment on some of the pros and cons of your chosen system in relation to relevant parts of Blanchard’s Logistics Engineering and Management theories.
    I. HuanNeng Chiu, The integrated logistics management system: a framework and case study, International Journal of Physical Distribution & Logistics Management, Vol. 25 No. 6, 1995, pp. 4-22
    (1) This paper was written in 1994. Research and describe a newer information technology system that is being used to enable or enhance logistics management and/or integrated logistics systems in “today’s” environment. You do not need to limit your research to the retail sector or Distribution Centres.
    • Provide comment on some of the pros and cons of your chosen system in relation to relevant parts of Blanchard’s Logistics Engineering and Management theories.
    Scope:
    This assignment will assess your understanding of the Logistics and Supply Chain Management course topics.

    Length and Presentation:
    Approximately 1500 words

    Criteria by which your assessment will be marked:
    The standards by which the assignment will be assessed include accuracy, interest, structure, clarity and completeness (e.g. referencing, grammar, etc).



    Assessment 3: Questions with Short Answers – Logistics and Supply Chain Management
    Weighting: 15%
    Due Dates: See MyUni   
    Submission Details: Online through MyUni

    Task:
    Complete the following.
    Using the same business/ system chosen in Assessment 1:
    1. Describe, and rank in importance, the transport modes that are part of this supply chain.

    2. What are the different forms of collaboration that exist in this supply chain?

    3. Describe the key applications of information technology in this supply chain.

    4. Identify and briefly describe one emerging, innovative technology that could benefit this supply chain.

    5. Discuss the role of production operations in the supply chain.

    6. Given its current make-up, to what extent can this supply chain participate in the global economy? Are there changes that could be made to improve its performance in the global market place?
    Assume you are designing and developing a new system.

    7. Provide a brief outline of your new system.

    8. How would you design for:
    a. producibility,
    b. disposability,
    c. quality, and
    d. the environment?
    Include a brief description of each and identify how each is related to supportability.

    Scope:
    This assignment will assess your understanding of the Logistics and Supply Chain Management Closing Intensive course topics.

    Length and Presentation:
    Approximately 1000 words

    Criteria by which your assessment will be marked:
    The standards by which the assignment will be assessed include accuracy, interest, structure, clarity and completeness (e.g. referencing, grammar, etc)



    Assessment 4:  Negotiated Individual Investigation
    Weighting: 40%
    Due Dates: See MyUni 
    Part 1 – Overview –
    Part 2 – Investigation report –

    Submission Details:    
    This assignment has two parts:
    Part 1 - Verbal three (3) minute overview will be made to the lecturer on the second day of the closing intensive.
    Part 2 – Investigation report must be submitted online through MyUni

    Task:
    Discuss what you consider to be the “top 10” key issues/ principles in Logistics and Supply Chain Management and apply to a real world situation.

    Your potential “real world” situation should be discussed with your lecturer during the opening intensive, and formally finalised in the closing intensive following your 3 minute overview. You are to individually undertake an investigation into your selected “real world” situation using all the relevant resources available to you. This investigation will be submitted as a 3000 word report. It is highly recommended that you use the Harvard method of citation and reference list formulation in your submitted work.

    Scope:
    This assignment will assess your understanding of all the components of the course topics

    Length and Presentation:
    Part 1 – Verbal three (3) minute overview
    Part 2 – Investigation report approximately 3000 words

    Criteria by which your assessment will be marked:
    The standards by which the assignment will be assessed include accuracy, interest, structure, clarity and completeness (e.g. referencing, grammar, etc).
    Submission
    All text based assignments must be submitted via MyUni.
    Please refer to step by step instructions: http://www.adelaide.edu.au/myuni/tutorials/files/AssignmentStudentSubmission.pdf

    There are a few points to note about the submission of assignments:
    • Assignment Submission:  Assignments should not be emailed to the instructor; they must be lodged via the MyUni Course site (unless specified to do both). Note that assignments may be processed via TURNITIN, which is an online plagiarism prevention tool.
    • Cover Sheet:  Please submit, separate to your assignment, the completed University of Adelaide Assessment Cover Sheet providing details of yourself and your team members (if applicable), your assignment, the course, date submitted, etc. as well as the declaration signed by you that this is your (your team’s) work.  Note that the declaration on any electronically submitted assignment will be deemed to have the same authority as a signed declaration.
    • Backup Copy of Assignments:  You are advised to keep a copy of your assignments in case the submitted copy goes missing.  Please ensure that all assignment pages are numbered. If your assignment contains confidential information, you should discuss any concerns with the Course Lecturer prior to submission.
    • Extensions of Time:  Any request for an extension of time for the submission of an assignment should be made well before the due date of the assignment to the Course Lecturer.  Normally, extensions will only be granted for a maximum of two weeks from the original assignment submission date.  Extensions will only be granted in cases of genuine extenuating circumstances and proof, such as a doctor’s certificate, may be required.
    • Failure to submit: Failure to submit an assignment on time or by the agreed extension deadline may result in penalties and may incur a fail grade.  Note that a late penalty of 5% of the total available marks for that assessment item will be incurred each day an assignment is handed in late (Unless otherwise stated in section 5.2 or 5.3) Assignments handed in after 14 days from the due submission date will fail even if a 100% mark is granted for the work.
    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Final results for this course will be made available through Access Adelaide.

    Resubmission & Remarking
    Resubmission of an assignment for remarking after reworking it to obtain a better mark will not normally be accepted.  Approval for resubmission will only be granted on medical or compassionate grounds.
  • Student Feedback

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    SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.

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  • Policies & Guidelines
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