COMMGMT 2511OUA - Business Operations Management
OUA - Trimester 2 - 2025
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General Course Information
Course Details
Course Code COMMGMT 2511OUA Course Business Operations Management Coordinating Unit Management Term Trimester 2 Level Undergraduate Location/s OUA Units 3 Contact Up to 3 hours per week Available for Study Abroad and Exchange N Prerequisites COMMGMT 1001 or COMMGMT1001OUA Incompatible COMMGMT 2511 Restrictions Available only to University of Adelaide Open Universities Australia students Assessment Online quizzes, workshop participation, assignments and final exam Course Staff
Course Coordinator: Dr Erica Lee
Course Timetable
The full timetable of all activities for this course can be accessed from Course Planner.
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Learning Outcomes
Course Learning Outcomes
On successful completion of this course, you will be able to:
- Describe the fundamentals of operations management.
- Apply quantitative and qualitative analysis techniques to improve understanding of operations.
- Identify and employ appropriate operations and project management tools.
- Understand and develop performance metrics for improvement of operations.
- Independently and as part of a group, effectively communicate the results of the analysis of operations.
University Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
University Graduate Attribute Course Learning Outcome(s) Attribute 1: Deep discipline knowledge and intellectual breadth
Graduates have comprehensive knowledge and understanding of their subject area, the ability to engage with different traditions of thought, and the ability to apply their knowledge in practice including in multi-disciplinary or multi-professional contexts.
1, 2, 3, 4 Attribute 2: Creative and critical thinking, and problem solving
Graduates are effective problems-solvers, able to apply critical, creative and evidence-based thinking to conceive innovative responses to future challenges.
2, 4 Attribute 3: Teamwork and communication skills
Graduates convey ideas and information effectively to a range of audiences for a variety of purposes and contribute in a positive and collaborative manner to achieving common goals.
2, 5 Attribute 4: Professionalism and leadership readiness
Graduates engage in professional behaviour and have the potential to be entrepreneurial and take leadership roles in their chosen occupations or careers and communities.
1, 2, 3, 4, 5 Attribute 5: Intercultural and ethical competency
Graduates are responsible and effective global citizens whose personal values and practices are consistent with their roles as responsible members of society.
2, 4, 5 Attribute 8: Self-awareness and emotional intelligence
Graduates are self-aware and reflective; they are flexible and resilient and have the capacity to accept and give constructive feedback; they act with integrity and take responsibility for their actions.
2, 4, 5 -
Learning Resources
Required Resources
The textbook for this course is Slack, N & Brandon-Jones, A 2019, Operations management, 9th edn, Pearson Education Limited, Harlow, England.
Access to the textbook is essential, as it contains information that is integral to your learning and to the successful completion of your assessment tasks.
Access the textbook through the University Library by clicking on the 'Course Readings' tab on the navigation panel on the left.Recommended Resources
Additional recommended resources will be communicated through the course MyUni page.Online Learning
Course communication and possible additional readings and links will be provided in MyUni throughout the course. -
Learning & Teaching Activities
Learning & Teaching Modes
100% online mode.Workload
The information below is provided as a guide to assist students in engaging appropriately with the course requirements.
This is in the range of 10 to 12 hours of study each week.Learning Activities Summary
This course is comprised of 12 modules, over 12 weeks. The course is a mix of site content and readings from the textbook as well as a range of activities for you to practice and test your skills.
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Assessment
The University's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment Summary
- Weekly Practicals (24%)
- Critical Analysis (16%)
- Case Study (25%)
- Reflections (35%)
Assessment Detail
Assessment 1: Graded discussion: Weekly practicals
Purpose
This assessment is designed for you to demonstrate your understanding of the concept of a hierarchy of performance by applying the framework introduced in the module to a simple scenario.
It will also provide an opportunity for you to practise and receive feedback from your peers and instructor whilst providing a forum for the exchange of views.
Assessment 2: Reflections
The reflections task is an opportunity for you to reflect on this feedback as well as material presented in the course to date and demonstrate your understanding of the course content and how it applies to Planning for operations (Reflection 1) Design of operations (Reflection 2), Conduct of operations (Reflection 3) and Operations improvement (Reflection 4).Assessment 3: Critical analysis
This activity is aimed at students engaging with relevant academic literature in the operations management discipline; this includes management science and operations analysis/research.
For this assessment, you are required to select and review an academic paper and provide a succinct and constructively critical review of its content. In particular, this should involve identifying and reviewing the use of models.
You can choose any scholarly paper for this assignment; however, it must be in line with the themes covered in the first three or four weeks of the course. If you are uncertain, discuss your chosen paper with your tutor to ensure it is relevant.
Purpose
This assessment is designed for you to demonstrate your ability to engage with relevant academic literature in the operations management discipline.
Assignment 4: Case Study
In this assignment you will need to identify a suitable news story (e.g. Landline) that discusses the features of some business venture or operation. The ‘story’ will provide key features but will likely not examine these using formal models as discussed in the course. You are required to review the material provided and conduct additional research to examine the operations aspect of the business in greater depth.
Submission
All written assessments should be submitted on myuni, in the assignments folder, as a single word or PDF document. Please retain a copy of all assignments submitted.Course Grading
Grades for your performance in this course will be awarded in accordance with the following scheme:
M10 (Coursework Mark Scheme) Grade Mark Description FNS Fail No Submission F 1-49 Fail P 50-64 Pass C 65-74 Credit D 75-84 Distinction HD 85-100 High Distinction CN Continuing NFE No Formal Examination RP Result Pending Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through Access Adelaide.
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Student Feedback
The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
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Student Support
- Academic Integrity for Students
- Academic Support with Maths
- Academic Support with writing and study skills
- Careers Services
- International Student Support
- Library Services for Students
- LinkedIn Learning
- Student Life Counselling Support - Personal counselling for issues affecting study
- Students with a Disability - Alternative academic arrangements
- YouX Student Care - Advocacy, confidential counselling, welfare support and advice
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Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangements Policy
- Academic Integrity Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs Policy
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Elder Conservatorium of Music Noise Management Plan
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment Policy
- Reasonable Adjustments to Learning, Teaching & Assessment for Students with a Disability Policy
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
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Fraud Awareness
Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.
The University of Adelaide is committed to regular reviews of the courses and programs it offers to students. The University of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.
