Students are advised to consult with a Student Grievance Advisor to assist with the resolution of their grievance, and they may do so at any stage of the grievance process.
Contacting a Student Grievance Advisor
For advice on the Student Grievance Resolution Process (SGRP), please contact a Student Grievance and Conduct Advisor in Student Affairs
Phone: +61 8 8313 7503 or +61 8 8313 4456 8313 5430
Note - Student Grievance and Conduct Advisors conduct a preliminary assessment of the merits of an appeal and are therefore not in a position to provide advice on the preparation of a student's appeal application. For independent advice on your specific circumstances, please contact an Education and Welfare Officers in student care (see below).
For support concerning student grievances, students may seek advice and assistance from the following advisors:
Please read about the role and responsibilities of Student Grievance Advisors before seeking advice.
Education & Welfare Officers in Student Care
The Education and Welfare Officers are not University employees, and are thus able to take an independent advocacy role on behalf of students.
Phone: 8313 5430
Student Counsellors at Counselling Services
Phone: +61 8 8313 5663
International Student Advisers in International Student Support
Phone: +61 8 8313 4828
Wirltu Yarlu Support Officers
Phone: +61 8 8313 3623
Roseworthy Student Adviser
(for students at the Roseworthy Campus)
Phone: +61 8 8313 7932
For immediate on-campus assistance, contact:
Phone: +61 8 8313 5990
For an emergency, contact:
Phone: +61 8 8313 5444