PACE Terms and Conditions

PACE is a business unit of the University of Adelaide (“University”). The terms and conditions of PACE are set out below which will apply to your enrolment. By submitting your enrolment, you confirm that you have read, understood and accept these terms and conditions. 

Applying for a course and ordering a product or service 

You will be required to provide certain information to enable us to process and approve your enrolment in a PACE course. 

The information you provide (including personal information) will be used to process your enrolment and to administer your approved course enrolment. PACE will handle your personal information in accordance with the University’s Privacy Policy. 

Please ensure that you provide accurate and complete details in relation to your enrolment. 

English Language Proficiency Requirements 

PACE courses are conducted in English. You are required to meet the University of Adelaide’s Minimum English Language Requirements, of IELTS Level 6.5 in all bands, in order to complete your short course enrolment. 

Acceptance, rejection and withdrawal by PACE 

Every enrolment is subject to acceptance or rejection at the sole discretion of PACE.

If your application for enrolment is approved, your enrolment will be processed and is considered a binding agreement with PACE. Confirmation of your enrolment will be provided in writing via the email address supplied by you as part of the application process.

If your application for enrolment is rejected for reasons relating to participant numbers; changes related to products or services; or other reasons, you will be notified in a timely manner.

PACE reserves the right to cancel a course, product or service at any time and for any reason. In the event that PACE exercises this right, all enrolled participants will be notified in a timely manner. If you have made payment, PACE refund terms will apply (see below).

PACE initiated course cancellations 

If PACE cancels a course (which it may do for any reason deemed necessary by PACE) prior to course commencement you will be notified in a timely manner. Transfer to another instance of the same course or to a course of the same value may be offered. If you are unable to attend the offered course transfer date and if payment has already been received, a full refund will be provided.

Participant initiated course withdrawal/s

If you cancel an approved enrolment the following applies: 

  • before course commencement: at least 3 weeks prior to course commencement, a full refund will be provided minus a fee of up to $295 (+GST if applicable) to cover administration, opportunity and other costs relating to the refund. 
  • 7-20 calendar days prior to course commencement: a 70% refund of the total enrolment fee will be provided.
  • less than 7 calendar days prior to course commencement: no refund will be provided. 
  • after course commencement: if payment has already been received, at the discretion of PACE, a part or full refund will be offered, depending on the circumstances relating to the withdrawal / cancellation. 

Participant initiated course transfer 

Transferring to a different course or another instance of the same course is possible, provided the course transfer does not adversely affect course numbers, and is approved at the discretion of PACE. Course transfer requests must be made in writing by the participant or participant representative at least 7 calendar days prior to the commencement of the course from which you are seeking to transfer. 

Where a participant requests a transfer to a future course, the participant will be charged a Transfer Fee of up to $295 (+GST if applicable) to cover administration, opportunity and other costs relating to the transfer. 

Failure to attend a course 

If a participant fails to attend a course, the course fee will not be refunded. 

If a participant fails to attend a course or course session due to illness and provides a medical certificate within 48 hours of the missed session, we will use our best endeavours to reschedule the participant into another (suitable) session or course. 

Payment methods 

The available methods for payment for PACE short courses include: 

  • American Express
  • MasterCard 
  • Visa 
  • Electronic Funds Transfer

Payment for any PACE course must be made in full prior to the commencement of the course, with cleared funds required where the payment is made via EFT. 

A receipt for payment will be provided by email to your nominated email address after your application for enrolment has been processed. 

Certification 

Upon successful completion of a face-to-face course, participants will receive a hard-copy University of Adelaide, Certificate of Completion.

Upon successful completion of an online course, participants will receive an electronic University of Adelaide, Certificate of Completion.  If a participant requires a hard copy certificate, please email pace@adelaide.edu.au with participant name, course completion date and postal address.

Continuing Professional Development (CPD)

PACE courses may contribute to earning Continuing Professional Development (CPD) points or credit. Many professional associations accredit CPD at a standard rate of 1 hour of professional development / learning = 1 CPD point. This should be used as a guide only and confirmation should be sought from your accrediting body prior to registration in any PACE course or program. 
 
An electronic statement of CPD can be provided on request which includes the name of the participant, date/s of the course, course outline and learning outcomes, number of hours of completed and any formal or summative assessments completed.