COMMGMT 3506OUA - Managing Conflict and Change
OUA - Trimester 3 - 2024
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General Course Information
Course Details
Course Code COMMGMT 3506OUA Course Managing Conflict and Change Coordinating Unit Management Term Trimester 3 Level Undergraduate Location/s OUA Units 3 Contact Up to 3 hours per week Available for Study Abroad and Exchange N Prerequisites COMMGMT 2500 Incompatible COMMGMT 3506 Restrictions Available only to University of Adelaide Open Universities Australia students Assessment Exam/assignments/tests/tutorial work as prescribed at first lecture Course Staff
Course Coordinator: Dev Kumaria
Location: Room 9.11, 10 Pulteney Street
Email: devendra.kumaria@adelaide.edu.au
Course Website: www.myuni.adelaide.edu.auCourse Timetable
The full timetable of all activities for this course can be accessed from Course Planner.
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Learning Outcomes
Course Learning Outcomes
On successful completion of this course, Managing Conflict and Change, you will be able to:- Explain the causes of conflict in organisations, and different mechanisms for conflict management and resolution.
- Critically analyse different frameworks and methods of organisational change.
- Assess the major processes and practices that underlie successful and unsuccessful change.
- Diagnose the dynamics of environmental and organisational change.
- Apply conflict and change management concepts and theories to real-world situations.
University Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
University Graduate Attribute Course Learning Outcome(s) Attribute 1: Deep discipline knowledge and intellectual breadth
Graduates have comprehensive knowledge and understanding of their subject area, the ability to engage with different traditions of thought, and the ability to apply their knowledge in practice including in multi-disciplinary or multi-professional contexts.
1,2,3,4,5 Attribute 2: Creative and critical thinking, and problem solving
Graduates are effective problems-solvers, able to apply critical, creative and evidence-based thinking to conceive innovative responses to future challenges.
1,2,3,4 Attribute 3: Teamwork and communication skills
Graduates convey ideas and information effectively to a range of audiences for a variety of purposes and contribute in a positive and collaborative manner to achieving common goals.
1,2 Attribute 4: Professionalism and leadership readiness
Graduates engage in professional behaviour and have the potential to be entrepreneurial and take leadership roles in their chosen occupations or careers and communities.
5 Attribute 5: Intercultural and ethical competency
Graduates are responsible and effective global citizens whose personal values and practices are consistent with their roles as responsible members of society.
1,2,3 Attribute 8: Self-awareness and emotional intelligence
Graduates are self-aware and reflective; they are flexible and resilient and have the capacity to accept and give constructive feedback; they act with integrity and take responsibility for their actions.
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Learning Resources
Required Resources
We will be utilising selective chapters from the following three texts:
Negotiations – Closing Deals, Settling Disputes, and Making Team Decisions
Author: David S. Hames
Publisher: SAGE
The Theory and Practice of Change Management
Author: John Hayes
Publisher: Palgrave Macmillan Education
Managing Change Seventh EDITION
Author: Bernard Burnes
Publisher: PearsonRecommended Resources
Reading is considered to be an essential part of the course, and students are expected to access and critically analyse the relevant literature. Apart from becoming familiar with the contents of the main text, students are also strongly urged to refer to academic journals in the area of (or relevant to) Conflict and Change Management.
Access to a variety of journal articles are provided through MyUni within the various modules for recommended reading.
Other resources:
Lewicki, R.J. Barry, B. and Saunders, D.M. 2010. Negotiation, 6th ed. McGraw-Hill/Irwin, Boston.
Fisher, R. Ury, W. L. and Patton, B., 1999. Getting to yes: negotiating agreement without giving in. 2nd Penguin Books, New York.
Lewicki, R.J. 2011 Mastering Business Negotiation: A Working Guide to Making Deals and Resolving Conflict. Hoboken : John Wiley & Sons, Inc. [San Francisco. electronic resource]
Lewicki, R.J. Barry, B. and Saunders, D.M. 2010. Essentials of Negotiation, 5th ed. McGraw-Hill/Irwin, Boston.
Pruitt, D G and Carnevale, P. J.1993. Negotiation in social conflict, Open University Press, Buckingham.
Hughes, M.2006 Change Management: A Critical Perspective, London : Chartered Institute of Personnel and Development
Carnall, C. 2007 Managing change in organizations 5th ed. Harlow:Prentice Hall/Financial Times
Senior, B. and Fleming J. 2006 Organisational change Harlow ; 3rd Ed Sydney : Financial Times Prentice Hall
Journals:
Harvard management communication letter: a newsletter from Harvard Business School Publishing
International Journal of Conflict Management
Journal of Change Management
Negotiation journal
Strategic ChangeOnline Learning
This course is completely delivered online.
All learnings and assessments are available through the MyUni portal. Students are expected to self-pace their learnings within the course stipulated timelines, details of which are provided in the MyUni portal.
There will be weekly interactive sessions with the course coordinator where support and certain planned activities will be discussed, these will be recorded and made available on MyUni.
Resources for this course are available from the relevant MyUni site.
The University of Adelaide believes that education needs to be available to everyone, which means supporting the creation of accessible educational resources. We are actively committed to increasing the accessibility and usability of the courses we produce
This course has been designed to meet Web Content Accessibility Guidelines 2.0, level AALinks to an external site by incorporating these features:
- Keyboard navigation through all pages and interactions
- Alternate text and description text for visual content
- Closed captions, text transcripts and audio-only alternatives for all video content
- Text transcripts for audio content
- Colour and contrast considerations for visual content
- Links, headings, tables, and images have been designed to work with screen readers
- Font size can be increased with the use of browser control, and
- Microsoft Immersive Reader is enabled for all content pages.
While we strive to ensure that this course is as accessible and as usable as possible, we might not always get it right. We always aim to communicate clearly and simply, but this is not always possible when discussing technical subjects.
If there are any issues, please raise this with your tutor as the first point of contact. If you require further assistance, please contact Disability Support. -
Learning & Teaching Activities
Learning & Teaching Modes
No information currently available.
Workload
No information currently available.
Learning Activities Summary
No information currently available.
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Assessment
The University's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment Summary
No information currently available.
Assessment Detail
No information currently available.
Submission
No information currently available.
Course Grading
Grades for your performance in this course will be awarded in accordance with the following scheme:
M10 (Coursework Mark Scheme) Grade Mark Description FNS Fail No Submission F 1-49 Fail P 50-64 Pass C 65-74 Credit D 75-84 Distinction HD 85-100 High Distinction CN Continuing NFE No Formal Examination RP Result Pending Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through Access Adelaide.
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Student Feedback
The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
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Student Support
- Academic Integrity for Students
- Academic Support with Maths
- Academic Support with writing and study skills
- Careers Services
- International Student Support
- Library Services for Students
- LinkedIn Learning
- Student Life Counselling Support - Personal counselling for issues affecting study
- Students with a Disability - Alternative academic arrangements
- YouX Student Care - Advocacy, confidential counselling, welfare support and advice
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Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangements Policy
- Academic Integrity Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs Policy
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Elder Conservatorium of Music Noise Management Plan
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment Policy
- Reasonable Adjustments to Learning, Teaching & Assessment for Students with a Disability Policy
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
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Fraud Awareness
Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.
The University of Adelaide is committed to regular reviews of the courses and programs it offers to students. The University of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.
