Travel Insurance
All students travelling on a program that is either for credit or recognition towards their degree, or otherwise endorsed by their Head of School, are covered by the University of Adelaide's corporate travel insurance policy.
In addition, student travelling overseas must register their travel place with the University's risk management provider.
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University of Adelaide travel insurance
The University of Adelaide covers, free of charge, all students and staff travelling overseas on 'University business'. This includes students participating in any credit-bearing or otherwise faculty endorsed study abroad or exchange programs, including short-term and internships.
The Insurance Office's Travel Insurance page contains all the information you need to know about the University's travel insurance policy. If you have any further questions about travel insurance, you should contact the Insurance Office (Phone: +61 8 8313 4539; Email: insurance@adelaide.edu.au).
In some cases, students will be required to purchase specific health insurance as directed by their host institution. Before purchasing any additional insurance, students are encouraged to present their host institution with information about the University of Adelaide policy to see if this will meet their requirements. If the host institution does not accept the University of Adelaide policy as equivalent, students will be required to purchase additional cover.
In any case where a student is considering purchasing additional cover, they are encouraged to contact the University's Insurance Office (Phone: +61 8 8313 4539; Email: insurance@adelaide.edu.au) for advice regarding any impact their purchase may have on the existing policy, or for assistance with proof of cover requests for partner institutions.
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Duration of coverage
Undergraduate students are covered for up to 180 days under the University’s travel insurance policy, while Postgraduate students are covered for up to 365 days.
Incidental private travel within the above limits is also covered provided that the private travel:
- Does not exceed 50% of the total trip duration, and
- Is less than 28 days.
Students may need to purchase top-up cover to remain covered under the University’s policy for travel that exceeds these limits.
For further information about the duration of coverage, visit the Insurance Office's Travel Insurance page.
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What if something goes wrong?
The University of Adelaide has partnered with AIG Travel to provide students with medical and security assistance while abroad. In an emergency, students should contact AIG Travel directly using their membership card (+61 3 2772 5642) and quote the policy number as listed on the University of Adelaide Travel Insurance Guide.
If a student is having issues overseas with their studies, accommodation or host institution they should contact Study Overseas directly. We understand that those close to the student may wish to assist by contacting us on their behalf, however, it is far more effective for students to contact us in writing (via email) with an outline of their issues so that we can take action on their behalf if needed. It is important to note that Study Overseas cannot take action on a student's behalf without the express consent of that student.
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Useful downloads
- Read more about the University of Adelaide's international travel insurance policies and download the travel insurance guides on the Insurance Office's Travel Insurance page.
- Refer to the Travel Insurance FAQs for information about COVID-19 and travel.
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Contact the Insurance Office
For any questions about the University’s travel insurance policy, please contact Insurance Office.
Phone: +61 8 8313 4539
Email: insurance@adelaide.edu.au