Support for applicants

  • What do I need to do?

    Pablo Maroma - Engineers Without Borders, India

    You're now on track to take part in a Study Overseas experience. There are a number of things you need to do to ensure a successful experience.

    Every student on a mobility program needs to have:

    • A valid and current SMART application/registration
    • A written host acceptance document, showing start and end dates for their program (where applicable)
    • Credit approval, verified by their Faculty in SMART
    • A valid passport and any visas required
    • Travel arrangements and accommodation organised (some programs, such as some study tours, may organise this for you)
    • Finalised their financial arrangements including Centrelink and any funding applications (such as OS-HELP)
    • Checked that the University's travel insurance policy covers their needs, and the requirements of their host institution where applicable
    • Registered with Smartraveller and downloaded the AIG Travel Guard app

    Remember that your SMART application contains lots of useful information about your overseas program!

  • Registering in SMART

    If you're going on an exchange or study tour, you will already have an active application in SMART related to your program. Just be sure to check your emails and log in to SMART to monitor your progress. Study Overseas staff and/or your course coordinator will be guiding you through your next steps.

    If you have organised your own self-reporting program, such as a study abroad program, internship or placement, you need to register your program in SMART in order to access our support documents and Faculty Approval portal.

    Even if you aren't expecting to receive credit (or any formal recognition) towards your degree, you can register a Non-Credit program (along with written approval from your Head of School) to ensure you are covered by our Travel Insurance.

    Log in to SMART

  • Exchange essentials

    If you are a semester exchange student, you will have been emailed a link to our Exchange Essentials resource, which is only available to students in their pre-departure period. Check your University email to access this link.

  • Credit Approval and Transfer

    Credit Approval

    In order to receive credit approval for your overseas study program, you need to submit a request via your SMART application. When you complete all of the 'STUDENT' fields in the Faculty Approval questionnaire, your Faculty receives an alert to complete your request. Credit approval can take 3-4 weeks to be completed.

    For some program types (such as study tours), your credit approval is confirmed before you are accepted into the program. If you're not sure, check your SMART application.

    Many programs require students obtain full-time credit for their participation. In most cases, full-time credit is interpreted as:

    Program duration Full-time credit
    Study tour 3-6 units
    International Summer or Winter School 3-6 units
    Semester exchange 9-12 units per semester (host university may have a minimum enrolment)
    Internship, placement, work-integrated learning Where units do not apply, "full time" can be determined by the contact hours required of the program

    Students with a disability may be able to participate in programs on a part-time basis. See 'Students with a disability' in Study Overseas basics for more info.

    Credit Transfer

    Exchange and International Summer/Winter Schools students

    At the conclusion of your program, your academic transcript will be sent directly to the University of Adelaide by the host University. If you receive a transcript directly from your host university, please send it to Study Overseas for verification, and not to your Faculty who will not accept transcripts provided by exchange students. Pre-approved credit will be awarded based on successfully receiving a passing grade for courses at the host university. A grade of NFE (No Formal Examination) will be shown on your University of Adelaide academic transcript. Please note: Time-frames for receipt of results and transcripts from different universities vary.

    Self-Reporting students

    If you have arranged your own study abroad program, placement or internship, you are required to register your program through SMART and seek Faculty pre-approval prior to departure. Upon your return, you will be responsible for providing a copy of your transcript, or proof of completion directly to your Faculty so that pre-approved credit can be can be transferred and reflected on your transcript. Please note that your Faculty may arrange for you to complete extra assessment before credit is awarded for your overseas experience. If your overseas experience is contributing to placement hours, you will be required to submit proof of completion as per your Faculty’s requirements.

  • Visas, travel and accommodation


    You are entirely responsible for finding out about visa requirements for the country that you intend to travel to. You are also responsible for all aspects of your visa application(s). For legal reasons, Study Overseas is unable to provide any advice about visa requirements or applications. For more information about visas and requirements for travel, see the embassy or consulate of the country you plan to study in.

    Students who are not Australian citizens will need to be aware of visa implications regarding leaving and returning to Australia and any impact studying overseas may have on their post study visa requirements.

    While Study Overseas cannot provide you with visa advice, you have the support of the embassy/consulate of your host country and also information provided by your host. For support a little closer to home, your preferred travel agent or the staff at FCM Travel Solutions (08 8211 6785) are available to speak with you and point you in the right direction for applications.

    Travel arrangements

    You should not book flights or travel overseas until you have received your official acceptance into your overseas study program or host university, and your credit approval has been finalised by your Faculty in SMART. While timeframes can be tight and it is tempting to book flights as early as possible, unless you receive these confirmations, your acceptance and credit is not guaranteed, and you may find yourself out-of-pocket for any arrangements you have made.


    Check your acceptance documents for information about your accommodation. For some programs, such as study tours or other short programs, your accommodation may be included. For longer programs such as semester exchange you may need to find your own on-campus or private accommodation. Where we have information about the accommodation offerings for a particular university, that information will be published on that university's partner page.

  • Enrolment and fees

    Enrolling and incurring fees at the University of Adelaide

    Some program types, including semester exchange and study tours, require students to enrol in a course at the University of Adelaide in order to incur University of Adelaide fees (and pay them as normal; for example, by deferring them to a HELP loan).

    For a study tour, this may be a specific academic course, or a placeholder course that can cover multiple programs. The correct course code should be listed on your study tour's brochure page in SMART, or in your Credit Approval questionnaire.

    If you are participating in an exchange program, you will need to enrol in placeholder exchange courses (found under EXCHANGE in the University of Adelaide Course Planner) to the value of your approved study in the semester(s) in which you will be overseas. You should not enrol in any on-campus Adelaide courses. Your enrolment will also need to correspond with the School / Faculty from which you are receiving credit. Your faculty advisor will be able to confirm appropriate enrolment requirements.

    Enrolling and incurring fees at another university, or with a program provider

    If you are participating in a study abroad program, or an independent program through another provider, you may need to pay fees directly to your university or provider. This may mean that you are not required to enrol at the University of Adelaide, but you should verify this with your Faculty or School.

    While exchange students do not pay fees to their host university, you will still need to enrol in your classes. Your host university will provide you with information and support for this enrolment.

  • Money matters

    There are three main things to consider when managing your finances for an overseas study experience:

    How much money will I need to budget to fund my experience?

    The cost of an overseas experience varies significantly depending on location, duration, and your personal lifestyle. If you are participating in a study tour or another pre-organised short program, some or all of your major expenses may be covered in the program fee. If you are participating in a longer or more independent program, you will need to do some research into the costs you should anticipate. Where available, our exchange partner pages will contain information about these costs.

    We have developed a handy budgeting tool to help you manage your costs. While this has been designed for exchange programs, you can easily adapt it to your own program type.

    Download the budget spreadsheet

    Please note that some programs will require payment in advance, and some exchange partners require proof of funds before you can be accepted into their program. We therefore recommend you investigate your financial requirements as early as possible.

    How can I achieve my budget?

    To explore funding sources offered through Study Overseas, visit our funding page.

    You may also be eligible for funding schemes through the Scholarships Office, or for HDR students, the Adelaide Graduate Centre.

    How can I access my money while I'm overseas?

    Before you depart, consider how you will access your money once you're on your program. Depending on your banking arrangements, international transaction fees can be expensive. Discuss your options with your bank. If you're travelling on a long-term program, it might be preferable to open a local bank account (which can require extra paperwork from you). On a short program, a prepaid travel money card can save you fees and protect you from currency fluctuations.

  • Insurance and safety

    University of Adelaide travel insurance

    The University of Adelaide covers, free of charge, all students and staff travelling overseas on 'University business'. This includes students participating in any credit-bearing or otherwise faculty endorsed study abroad or exchange programs, including short-term and internships.

    The Legal and Risk Branch travel insurance page contains all the information you need to know about the University's travel insurance policy. If you have any further questions about travel insurance, you should contact the Legal and Risk Branch.

    In some cases, students will be required to purchase specific health insurance as directed by their host institution. Before purchasing any additional insurance, students are encouraged to present their host institution with information about the University of Adelaide policy to see if this will meet their requirements. If the host institution does not accept the University of Adelaide policy as equivalent, students will be required to purchase additional cover.

    In any case where a student is considering purchasing additional cover, they are encouraged to contact the University's Legal and Risk Branch for advice regarding any impact their purchase may have on the existing policy, or for assistance with proof of cover requests for partner institutions.

    Your safety while overseas

    Apart from making sure you have appropriate travel insurance cover, there are several other things you are responsible for doing in order to maximise your safety while overseas.

    Keep local emergency phone numbers with you at all times

    Often the best source of support is the local services in your country. You can find the emergency numbers for your host country on this interactive map of emergency telephone numbers around the world. Write down your local emergency phone numbers and keep them with you at all times. We also recommend keeping your travel risk management provider and travel insurance provider details on hand.

    Know what to do in case of an emergency

    What you do in an emergency will depend on the nature of your situation, but here are some general steps to keep in mind.

    1. Move to a safe location
    2. Contact the local number for emergency response
    3. Respond to instructions by authorities, your host university, and the Australian Embassy or Consulate
    4. Contact your risk management provider and/or insurer
    5. Communicate with your family, The University of Adelaide Legal and Risk branch (, and your Faculty.

    If you are covered under the University of Adelaide Travel Insurance Policy, your risk management provider is:

    AIG Travel Guard
    Phone; +60 3 2772 5642 (you can call reverse charge)
    Please refer to the University of Adelaide Travel Insurance Guide for your policy number. 

    If you are not covered by the University of Adelaide Travel Insurance Policy, contact the insurer under which you are covered.

    Register your travel details with AIG Travel

    AIG Travel is the University of Adelaide register for overseas travel which enables the University of Adelaide to locate and contact you in an emergency. As part of a broader AIG subscription this service also offers students medical, safety, and security advice, referrals, and support when travelling or living abroad.

    Every University of Adelaide student has an AIG Travel membership created when they reach an eligible stage in their SMART application or registration. Instructions for accessing AIG Travel services are emailed to you when you are registered, as described in your SMART application.

    All students should register all of their travel details, including flights and accommodation, with AIG Travel. You are provided with instructions for registering these details with AIG Travel in your welcome email.

    Once registered, AIG Travel will send you a Pre-Trip Advisory for the country/ies that you are visiting several weeks prior to your departure. The advisories include important health & safety information. You will also be subscribed for email alerts from NC4 regarding extreme and severe incidents in proximity to your registered locations.

    We also recommend that you download the AIG Travel Assistance app, details of which will be provided in your welcome email.

    Subscribing and Registering to Smartraveller

    All students are advised to subscribe for alerts for countries they intend to visit as part of their travel.

    Should an overseas crisis occur, Australian citizens and permanent residents should register their details with Smartraveller so that the Australian Government can contact you as needed.

    Subscribing and registering to Smartraveller can be done at:

    You can always call Smartraveller if you need urgent help on 1300 555 135 (in Australia) or on +61 2 6261 3305 (from overseas).

    If you are travelling to a country with a safety level of 3 - "Reconsider your need to travel" - or higher, you will need to obtain special permission from your faculty to travel to that destination. Please contact your faculty for more information.

    Know how to access information and support

    The best way to manage your safety is to learn how to avoid dangerous situations and to get help as soon as you’re concerned about your safety.

    Read the health and safety advice for your destination provided by AIG Travel in pre-trip advisory emails; or look up your destination on the Australian Government Smartraveller website.

    Research your host institution or provider to find out what support services they offer.

    At any point in your exchange experience you can always reach out to the University of Adelaide for support - whether from Study Overseas or other ancillary services such as the Student Life Counselling Service and Disability Service. If you would like to know more about how we can help you, please contact

  • Seeking help and advice

    As you prepare to depart on your overseas experience, or even while you're away, you may find you need some extra help or advice to keep things running smoothly. There is much support at your disposal - use this list to find the best service for you.

    Responsible area Can help you with.. Contact
    Your faculty Enrolment, degree check, courses and credit, any matter relating to your degree faculty advisors
    Study Overseas Issues with accessing SMART, OS-HELP, extending an exchange program, support in resolving issues with host or provider Study Overseas
    SMART/Email Viewing your Faculty credit approval, important advice and links, exchange application instructions, host acceptance documents Log in to SMART
    Host or provider Visa advice, financial requirements, accommodation, other destination information Check your documents
    Legal and Risk Advice regarding travel insurance, including when to purchase additional insurance Legal and Risk
    AIG Australia Making a travel insurance claim (contact immediately in a claimable event) Claims process
    AIG Travel Guard Local advice on the ground, destination advisories and security alerts (if registered - you must register using the University's travel insurance policy number) ios App Store Android Play Store
    Counselling Service Concerns about settling in and adapting overseas, before, during, or after your experience Counselling Service
    Talking to other students
    You may wish to reach out to other students for advice about your overseas study experience. You can speak to other University of Adelaide students via:
  • International students

    If you are an international student, you should be aware that the visa requirements of your host country may be different to those of other students travelling on the same program as you, so you should ensure that you fully understand the requirements for your own travel.

    You should also ensure that your Australian visa will be in good standing while you are overseas and when you return.

    If you are participating in an overseas program that requires your continued enrolment at the University of Adelaide, you will still be liable for your tuition fees in Adelaide, and you must pay them by the Adelaide due date.

    For all support services available to international students, please contact International Student Support.

  • Students with a disability

    Hopefully, you have already followed the suggestions provided for students with a disability in Study Overseas Basics, to ensure that you have selected an overseas program that's right for you. As you move through your preparations to study overseas, keep in touch with Student Life Disability Support and advise them of any changes in your plans. In addition, if you have not already, speak with your host institution or provider to make sure that they have the correct support systems in place for you.

    If you have any further questions about managing your disability while overseas, please contact Student Life Disability Support.

  • Study Overseas guidelines

    The Study Overseas Program Guidelines provides information about the administration of University of Adelaide students undertaking overseas study programs, including exchange, study tour and study abroad, for credit or recognition towards their University of Adelaide award course, with the exception of dual degree programs. These Guidelines include technical requirements for each program type, as well as the responsibilities of both The University of Adelaide and individual students. 

    University of Adelaide students wishing to undertake study at another Australian institution for credit towards a University of Adelaide award course are not addresses in this Guideline and should refer to the Cross Institutional Students web page.

  • Get involved

    While you're overseas

    If you want to keep in touch with Study Overseas and share your experiences from abroad, feel free to:

    When you return

    There are so many ways to keep the experience alive when you return! Please consider:

    For more information, visit our get involved page.