Letter Request

Ask Adelaide can issue official letters to confirm various aspects of your study at the University of Adelaide.

Please allow up to five working days for your letter to be issued. Non-standard letter requests, and for letters including pre-1985 records, please allow up to two weeks. It is your responsibility to check your records, ensure you have no outstanding debts with the University and include all relevant information before submitting your request to avoid delay. Please select carefully as there are no refunds.

Fees

$25 for a standard letter
$35 for a non-standard letter

Former students

Complete this online form to request a letter to verify one of the following:

  • Completion of program
  • Conferral of program
  • Enrolment

Need something else? Request a non-standard letter via this online form


Current students

Free letters

You are eligible to receive one free enrolment letter for the current study period and one free conferral letter at the end of your program.

  • Confirmation of enrolment (current study period)

Request for email or pickup

Request for delivery

  • Confirmation of conferral (recently completed programs)

Verify you've completed your program and are a legal graduate of the university. Free for degrees conferred in the most recent conferral round.

Request for email or pickup

Request for delivery

Standard letters

  • Confirmation of completion

Verify you've completed your program academically. If you have studied more than one program, please specify which program you need verified in the ‘Notes/Comments’ section at checkout.

Request for email or pickup

request for delivery

  • Confirmation of conferral (additional copy or previous degree)

Verify you've completed your program and are a legal graduate of the university. If you have studied more than one program, please let us know which program you need verified in the ‘Notes/Comments’ section at checkout.

Request for email or pickup

request for delivery

  • Confirmation of enrolment (additional copy or previous study period)

Verify your full-time or part-time enrolment. Please specify which study period you need verified in the ‘Notes/Comments’ section at checkout.

Request for email or pickup

request for delivery

  • Confirmation of holiday dates

Are you an international student and want to work full-time during uni break? Please let us know which break period you need verified in the ‘Notes/Comments’ section at checkout.

Request for email or pickup

request for delivery

  • Invitation  letter

If your family requires a letter for visa purposes, please follow this guide .

Need a letter confirming your graduation ceremony details? Submit a non-standard letter request form after your ceremony attendance has been confirmed in Access Adelaide.

Non-standard letters 

Use this form to request a letter to verify the following:

  • your exchange/study abroad details
  • your overseas placement details
  • your cross-institutional study details
  • your withdrawal
  • your approved leave of absence
  • changes to your enrolment load within a study period
  • graduation presentation ceremony registration
  • anything else not listed above

If you are a University of Adelaide College student, please contact the college directly for any letter requests. These are not processed by Ask Adelaide.


Collection 

Free Collect from Ask Adelaide, Level 3 Hub Central
You will receive a digital copy of your letter. If you have elected to collect a printed copy, you will be contacted when it is ready. Photo identification is required when collecting your letter. You may nominate someone else to collect your letter. Please provide their full name in the ’Notes/Comments’ box at checkout, and they must also bring their photo identification with them.

Delivery 

+$15 Domestic post (Australia Post express)
+$60 International post (Australia Post express international).

Other services

+$12 Need it fast? Upgrade to express processing. Express requests will be processed on the same business day, if requested before 3 pm (Adelaide time).