eRSA Services Transition
The closure of eRSA prompted ITDS to establish an eRSA transition project team. This team is focused on ensuring that our researchers continue to have access to eRSA Virtual Machines (VMs) and stored data.
What has happened so far
In November 2018, eRSA’s board advised us that it would close in the first half of 2019. Early in 2019 eRSA advised the University that there would be no IT support beyond March. This identified a need for us to implement short-term solutions for our researchers’ data and compute needs.
The UofA ITDS team has taken ownership of the eRSA infrastructure that contained our staff’s research. This is an interim solution, which means that ITDS is now looking after the Virtual Machines and the infrastructure your data is stored on to ensure you can continue doing your research until the long-term solution is in place.
If you have a Virtual Machine you will have been contacted by us to transition your machine, or you may have advised us that you no longer require it.
We are currently reviewing the storage, but know some of you no longer need the data stored in the eRSA infrastructure because you have a copy of the data elsewhere. Others have indicated that you are relying on us to find an alternate storage solution for you.
A reference group, which consists of around 10 eRSA users, has been established to provide the project team with specific research advice and support the project to make your transition to the new solution smooth.
The eRSA transition project team has engaged Intersect to conduct a discovery analysis. This discovery phase will explore how each group is using the eRSA infrastructure, identify appropriate new technical solutions, and determine the best method of migrating individual projects. The Intersect team has extensive experience in working with research data in university settings. The Intersect team will commence in early July. If you currently have VM’s or Storage in the eRSA infrastructure it is likely that that you will be contacted by Intersect over the coming months.
What we need from you
We are keen for you to continue to communicate with us via the email email@example.com for eRSA related assistance. If you have not already advised us, please let us know if you no longer require us to transition your eRSA Virtual Machines or Storage to an alternate solution. For all other IT support needs you can continue to contact firstname.lastname@example.org. For any technology issues that require urgent attention please contact the ITDS Service Desk on 08 8313 3000.