ADAPT (Any Device Any Place and any Time) provides University staff and students remote access to a range of published research applications and desktops with some compute capability. It provides seamless, secure access to everything you need to get work done - your apps, files and desktops.

ADAPT provides University staff and students with the ability to remotely access a large suite of applications and desktops without needing to use a Virtual Private Network (VPN). Staff and students can easily work offsite using ADAPT to connect to the application and systems they need to do their work without having to outlay any licensing or software costs.

  • Who can use ADAPT?

    ADAPT can be used by all staff, postgraduate and undergraduate students.

  • Who is responsible for ADAPT?

    Business Owner

    For governance, approvals, investment in or feedback, please contact Information Technology and Digital Services.

    Service Owner

    If you are having issues with ADAPT you should contact the Information Technology and Digital Services Service Desk (see below for contact details).

  • Features and benefits


    • Allows you to work from home or anywhere in the world
    • Does not require VPN to access your desktop
    • Provides an interactive Windows environment
    • Install on Windows, Linux or Apple Mac laptops and desktops. For more details visit Citrix Receiver
    • Provides a suite of common e-research applications available. See the listing
    • Provides some HPC/GPU capability
  • Technical details

    ADAPT, also known as Citrix Receiver, is an easy-to-install client software that allows secure instant remote access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs.

    Citrix Receiver is client software that is required to access applications and full desktops hosted on Citrix servers from a remote client device.

  • How much does it cost?

    ADAPT is free to use. You will not incur any costs or ongoing charges.

  • How do I access ADAPT?

    ADAPT is available to all staff and students. To access ADAPT, instructions are provided at If you have any issues installing ADAPT or require assistance, please log a ticket via the MyIT Portal.

  • Additional support

    If you require an application installed in ADAPT so you can access it remotely, contact the Service Desk (details below) including the relevant details of the application.

    Contact Details

    Log a job via the MyIT Portal

    Tel: +61 8 8313 3000

    Technical Support for major incidents is available 24/7

    Other technical support is available Monday to Friday from 9am to 5pm