COMMGMT 3500 - International Management III
North Terrace Campus - Semester 1 - 2014
General Course Information
Course Code COMMGMT 3500 Course International Management III Coordinating Unit Business School Term Semester 1 Level Undergraduate Location/s North Terrace Campus Units 3 Contact Up to 3 hours per week Assumed Knowledge COMMGMT 2501 or COMMGMT 1001 Course Description The objective of this course is to provide students with a basic understanding of the fundamental principles and practices of International Management. The course focuses on the foundations of international management, the role of culture, cross-cultural communication and negotiations, MNC strategies and structures, and international human resource management. There will be a focus on appropriate theory and the course will aim to provide opportunities for the practical implementation of the main concepts covered.
Course Coordinator: Dr John Knight
The full timetable of all activities for this course can be accessed from Course Planner.
Course Learning OutcomesOn successful completion of this course, students will be able to:
1. Critically analyse the drivers and consequences (political, economic, socio-cultural, technological, legal and ecological) of globalization, its impact on specific regions and the emerging
concerns about its influences on countries around the world.
2. Understand and appreciate the need for ethics and social responsibility in international management, and the growing pressures on firms to act in an ethically and socially responsible manner in their global business operations
3. Compare different theoretical approaches to the concept of culture (at national, regional organisational levels) and implications of these differences for international management
4. Apply theories of culture and management to address the challenges of managing organisations in an increasingly diverse global context
5. Integrate and apply the basic elements of international strategic management, including the pressures and cost/benefits of strategies that emphasize global integration versus local adaptation; evaluate the specialized strategies required for emerging economies and for international new ventures
6. Compare and evaluate practices related to the management, motivation and leading of employees in an international context
University Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
University Graduate Attribute Course Learning Outcome(s) Knowledge and understanding of the content and techniques of a chosen discipline at advanced levels that are internationally recognised. 1,2,3,5,6 The ability to locate, analyse, evaluate and synthesise information from a wide variety of sources in a planned and timely manner. 1,3,5,6 An ability to apply effective, creative and innovative solutions, both independently and cooperatively, to current and future problems. 4,5 Skills of a high order in interpersonal understanding, teamwork and communication. 3,5,6 A proficiency in the appropriate use of contemporary technologies. 4 A commitment to continuous learning and the capacity to maintain intellectual curiosity throughout life. 4 A commitment to the highest standards of professional endeavour and the ability to take a leadership role in the community. 2,4,5 An awareness of ethical, social and cultural issues within a global context and their importance in the exercise of professional skills and responsibilities. 1,2,3,4,5
Required ResourcesDeresky, H & Christopher, E. (2012) International Management: Managing Cultural Diversity, 2nd Edition, Frenchs Forest NSW: Pearson.
This text provides a broad introduction to the subject area and serves as a basic core to the lecture programme.
Jackson, T. (2002) International HRM: A Cross-Cultural Approach, London: Sage.
This text provides a useful analysis of a variety of national and organisational approaches to management. It is available through the library as an e-book so it is not necessary to purchase the book itself.
Recommended ResourcesThere are a number of other relevant textbooks available in the library. In addition, it is important to refer to more specialist sources, such as the following (some of these have multiple editions):
Gannon, MJ. (1994) Understanding Global Cultures, London: Sage
Hofstede, G. (2001) Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations, 2nd Ed., London: Sage.
Porter, ME. (1990) The Competitive Advantage of Nations, London: Macmillain Press
Stiglitz. JE. (2007). Making Globalisation Work. New York: WW Norton.
Trompenaars, F. (1993) Riding the Waves of Culture: Understanding Cultural Diversity in Business, London: Nicholas
A week-by week reading schedule is provided, drawing from the core text and other relevant
materials will be recommended as the course progresses, including journal articles and various online materials.
At this level of study it is important to explore the topic areas beyond the core weekly textbook readings. The tutorial preparation includes some specific sources, including journal articles. I addition to this, lectures will include some key references that you might find relevant, interesting and useful in following up key issues and theories. These will also be useful in preparing your written assignments. You should make use of the on-line and electronic databases and other information sources available in the main library. Familiarity with these information sources is important for searching the academic literature — for example, journal articles via EBSCO databases
and business/industry information via Dow Jones Interactive.
The following journals are of particular relevance:
Cross Cultural Management: An International Journal
International Journal of HRM
Journal of International Management.
International Journal of Commerce and Management.
International Journal of Hospitality Management
Management International Review.
International Business Review.
Online LearningLecture slides and recordings, general course information, assessment details and tutorial preparation exercises will be uploaded to MyUni.
Some recommended www-pages with regards to International Business/Management are:
CIA World Factbook https://www.cia.gov/library/publications/the-world-factbook
Global Edge http://globaledge.msu.edu/
New Internationalist http://www.newint.org
Learning & Teaching Activities
Learning & Teaching ModesThis course will be taught as a two-hour weekly lecture supported by a one-hour weekly tutorial. Tutorials are an important component of your learning in this course and are integral to the course assessment. The communication skills developed in tutorials by regularly and actively participating in discussions are considered important by the School and are highly regarded by employers and professional bodies.
The information below is provided as a guide to assist students in engaging appropriately with the course requirements.The information below is provided as a guide to assist students in engaging appropriately with the course requirements. The University expects full-time students (i.e. those taking 12 units per semester) to devote a total of 48 hours per week to their studies. This means that you are expected to commit approximately 9 hours for a three-unit course or 13 hours for a four-unit course. This time commitment will include reading the relevant text book chapter, preparing for tutorials, and other assessment tasks. Students in this course are expected to attend all lectures throughout the semester plus one tutorial class each week. Please NOTE tutorials begin in Week 1 of the semester, so some tutorials may precede that week’s lecture.
Learning Activities SummaryTheme one: Living in a Globalised world
W/C Mon 03 March Course introduction: Globalisation and the international environment
W/C Mon 10 March Models and Theories of Culture
Please note, due to a public holiday, this week’s lecture will be on Wednesday 12th March, from 3 – 5pm in the Florey lecture theatre
W/C Mon 17 March Culture shock; Responsibility and ethics
Theme two: Internationalising management
W/C Mon 24 March Cross-Cultural Communication and Negotiation
W/C Mon 31 March International strategy
W/C Mon 07 April Analysing international management: synthesising theory and
practice (the cross-cultural organisation)
Theme Three: The Practice of International Management
W/C Mon 28 April Managing international business relationships
W/C Mon 05 May International employment practice: Expatriation or Local?
W/C Mon 12 May Working in International Organisations: Motivation and Leadership Across Cultures
W/C Mon 19 May International Performance Management: Training and Skills
W/C Mon 26 May International Management as Managing Diversity
W/C Mon 02 June Course review and examination preparation
The University's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment SummaryLearning Log phase one Weekly 15% LO 1, 2, 3,
Learning Log phase two Weekly 15% LO 2, 5, 6,
Written Report (group work) Mon 02 June 2014 at 16:30 30% LO 2, 3, 4, 5, 6
Examination During exam period 40% LO 1, 2, 3, 4, 5, 6,
Assessment DetailLearning log (weighting – 30%)
Students are required to submit a reflective learning log (journal) based on the weekly tutorial tasks.
The objective of the learning log is to encourage students to structure and reflect on their learning throughout the course. Tutor feedback on entries will help students prepare for their written assignment and examination.
The learning log will be assessed in the following way:
Learning log entries must be submitted to the student’s tutor by Friday of the week following the subject of the log entry (ie the previous week’s tutorial). Thus, learning logs for week two (commencing Monday 10 March), must submit their log by Friday 21 March. Tutors will inform students whether their learning logs satisfy the minimum requirements. Only Logs that do not
pass may be revised and resubmitted within the same timescale, so it is a good idea to submit your logs before the final deadline each week.
Phase one: Students must submit a minimum of THREE learning log entries, submitted weekly
between 10 March and 11 April at 5pm.
Phase two: Students must submit a further minimum of THREE entries, submitted weekly between
07 April and 23 May at 5pm.
Students will select ONE of their learning log entries from each phase for formal assessment and marking by the tutor. The other entries will be assessed on a pass fail basis. A minimum of three logs must pass for each phase, otherwise a mark of zero will be awarded.
Phase one choices for marking must be submitted by email on or before Friday 11 April at
Phase two student choices for marking must be submitted by email on or before Friday
23 May at 5pm.
Students who do not submit their choice by these deadlines will be assessed on a single entry selected at random by their tutor.
Each log entry should include the following elements:
1) A brief account of your tutorial preparation activities; this should refer to any key reading that you found helpful and a reflective discussion of any other preparation task.
2) A brief account of the activities that you participated in during the tutorial itself. This can highlight what you found particularly interesting/useful or less helpful/relevant about the experience.
3) Critical reflection on the value of the learning activity/experience; you are particularly encouraged to show how their learning will change future behaviour in educational, personal or work situations.
Please note, the learning log is intended as a constructive tool; if you disliked a reading or activity you should clearly explain why and explore any problems that you faced. It is important to seek learning from any such negative experiences as well as positive ones, so you could consider how you could still learn from this. For example, if you found a theory irrelevant or an activity boring, ask yourself ‘why’ and ask whether you could take any appropriate action yourself (ie could you constructively raise an issue/question in the tutorial itself to raise your point of view and discuss with coursemates and tutor).
It is essential that your log should include specific examples of relevant reading and classroom activities. Published sources should be carefully referenced using Harvard referencing. In addition to textbook readings you are required to refer to at least one research source (ie refereed journal article or research based monograph/book) in each log.
Each log is expected to be approximately 800-1000 words long.
1. Critical evaluation of relevant theory/research evidence
2. Personal reflection on learning experiences (Acknowledgement of challenging aspects of learning; application of theory to real world experience; specific examples to illustrate concepts/ideas/theories
3. Appropriate reference support
4. Clear expression, correct grammar and punctuation
Group Report (weighting – 30%)
Submission by: Mon 02 June 2014 at 16:30.
Your tutor will arrange groups of 3-4 for this assignment early in the semester.
Length: no more than 3000 words.
Purpose: the purpose of this assignment is to give you the opportunity to explore the challenges
of international management from theoretical and practical perspectives.
Task: You are required to select one country as your focus and prepare a report exploring the
implications of that country’s current situation for international management.
You should choose one of the following industries/sectors
1. International Tourism
2. Agriculture, particularly foodstuffs
3. Financial Services/Banking
You have been hired by an organisation in your chosen industry as a management consultant who specialises in internationalisation. This organisation can be based EITHER in your chosen country OR Australia. The organisation plans to expand their operations to the other country (ie an Australian country planning to expand to your chosen country or vice versa).
Your report should
A) analyse the planned expansion particularly paying attention to key differences and similarities between the two countries.
B) Identify key issues/possible challenges associated with such national differences relevant to the chosen industry.
C) Present a specific and justified strategic recommendation to address the challenges identified.
D) Present a brief action plan for these recommendations.
You should include specific attention to some of the main forces associated with globalization (such as technology, trade and integration, off-shoring and outsourcing, migration, transportation, environmental pollution) and the impact of these forces on different stakeholders (such as domestic companies, workers, farmers, indigenous cultures, customers and different demographic groups) within that country.
You will need to support your analysis with appropriate references. This may include academic articles, practitioner journal sources, demographic data or employer association/International Management publications as well as the source text. Unreferenced reports, or those that do not include a minimum of 5 refereed references (journal articles), will receive a grade of no more than 50%.
Assignments must be submitted through turnitin on the course Myuni page.
1. Critical analysis and comparison of two countries (Australia and one other) from and international management perspective.
2. Identification of key challenges.
3. Specific recommendations for dealing with these challenges.
4. Appropriate reference support.
5. Clear expression, correct grammar and punctuation, Professional layout and presentation.
Examination (weighting – 40%)
There will be a 2 hour closed book examination during the examination period. The examination will include a choice of essay-type questions and a case study.
Further details will be provided later in the semester.
Submission1. Learning log entries should be submitted to the student’s tutor no later than the week following the relevant tutorial. The minimum number of log entries must be received on time (ie the week following the relevant tutorial) otherwise a mark of 0 (zero) will be recorded for that part of the assessment. Students should specify their chosen entry for full marking by the date set, directly to their tutor. If this choice is not received in time, the tutor will select one entry at random for marking.
2. Assignment reports must be submitted through turnitin on the course myuni site.
3. Please note that all requests for extensions should be directed in writing to the Lecturer-in charge no later than 48 hours before the due date. Extension requests after this time will only be granted for exceptional circumstances. This does not include poor time management or poor file management.
4. Extensions to the due date of individual assessment may be granted under special circumstances. An extension request based on illness or on exceptional personal circumstances must include the "Supporting Statement / Certification Form" that is on p. 4 of the replacement and additional Assessment application available at:
Students applying for an extension based on medical reasons must visit their medical practitioner, with the approved University form, and have the medical practitioner complete it. A normal doctor's certificate will not be accepted.
5. All assignments are to be lodged at, or prior to, the due date and time. A late assignment where no extension has been granted will be penalised by a reduction of 5% of the mark given for each day, or part of a day, that it is late.
6. Assessment marks prior to the final exam will be displayed on the course website. Students are encouraged to check their marks and notify the Lecturer-in-Charge of any discrepancies.
7. Legible hand-writing and the quality of English expression are considered to be integral parts of the assessment process. Marks may be deducted in the final examination because of poor handwriting.
8. Students in this course are not permitted to take a DICTIONARY (English or English-Foreign) into the examination.
Presentation of Assignments
1. Students must retain a copy of all assignments submitted.
2. All individual assignments must be attached to an Assignment Cover Sheet that must be signed and dated by the student before submission. Lecturers will withhold students’ results until such time as the student has signed the Assignment Cover Sheet.
Students may not submit work for an assignment that has previously been submitted for this course or any other course.
4. Markers can refuse to accept assignments that do not have a signed acknowledgement of the University’s Policy on Plagiarism: www.adelaide.edu.au/policies/230/
Grades for your performance in this course will be awarded in accordance with the following scheme:
M10 (Coursework Mark Scheme) Grade Mark Description FNS Fail No Submission F 1-49 Fail P 50-64 Pass C 65-74 Credit D 75-84 Distinction HD 85-100 High Distinction CN Continuing NFE No Formal Examination RP Result Pending
Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through Access Adelaide.
The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
- Academic Support with Maths
- Academic Support with writing and speaking skills
- Student Life Counselling Support - Personal counselling for issues affecting study
- International Student Support
- AUU Student Care - Advocacy, confidential counselling, welfare support and advice
- Students with a Disability - Alternative academic arrangements
- Reasonable Adjustments to Teaching & Assessment for Students with a Disability Policy
Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangement Policy
- Academic Honesty Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Elder Conservatorium of Music Noise Management Plan
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.
The University of Adelaide is committed to regular reviews of the courses and programs it offers to students. The University of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.