MARKETNG 3501NA - International Marketing III
Ngee Ann Academy - Trimester 1 - 2016
General Course Information
Course Code MARKETNG 3501NA Course International Marketing III Coordinating Unit Business School Term Trimester 1 Level Undergraduate Location/s Ngee Ann Academy Units 3 Available for Study Abroad and Exchange Y Prerequisites MARKETNG 2500NA or MARKETNG 1001NA Assumed Knowledge MARKETNG 2501NA Restrictions Available to BCom students - Singapore only Course Description International marketing is a rapidly growing area within the disciplines of marketing and international business. Central to international marketing is the response of international rather than domestic buyers in the marketing environment, the types of decisions that are most feasible and the information required in decision making. During this course, the student will gain insights into the pressures created by the international economic, political, legal and cultural environmental influences on marketing planning. This course will enable students to learn analytical skills required to develop international marketing plans and develop the marketing mix elements in the international environment. International marketing is one of five subjects in the marketing discipline and extends the knowledge developed in marketing management into the international rather than the domestic market. The major theories include, pathways of internationalisation, political and economic risk analysis, international strategic planning, cultural distance, product development and branding for international markets, international market entry, distribution strategies and the structure of international organisations. The conceptual material developed during this course will be implemented through class exercises, case studies and a major project.
Course Coordinator: Associate Professor Roberta Crouch
The full timetable of all activities for this course can be accessed from Course Planner.Thursday, Friday, Monday Tuesday (Saturday times provided for consultation if required)
Lectures: 10:00 am until 12:30 noon with tutorial from 1:30 pm to 4:00 pm
Course Learning OutcomesInternational marketing is a key component of a specialised marketing degree. This course is designed to provide students with an understanding of the decision variables a marketing manager may use in developing and implementing marketing decisions in an international marketing environment. The theories covered in this course include the basis of analysing international consumer behaviour and the international marketing environment, the logic of adaptation versus standardisation of the marketing mix and those guiding market entry decisions.
In addition, this course aims to develop the basic skills needed to develop an international marketing communications plan and strategy, and to provide students with opportunities for practical implementation of the relevant concepts through analysing a variety of international business scenarios. Finally, the continuing development of good inter-personal and communication skills is widely recognised as important for all graduates. This course specifically seeks to develop students’ abilities to critically analyse and discuss case studies, as well as making a group presentation and writing a group Communication Strategy Plan.
On successful completion of this course, students will be able to:
- Apply basic international marketing theories and concepts to understand the environment (CLO 1);
- Undertake strategic business analysis in order to develop appropriate international marketing objectives and strategies (CLO 2);
- Identify, analyse, and evaluate data, information, and evidence related to international business opportunities and threats relevant in the current world (CLO 3);
- Communicate, clarify, and present to peer audiences in a professional setting and work in a team reflected in assessment activities (CLO 4); and
- Produce a report considering the marketing of a business to consumers or business customers in different cultural contexts with consideration of ethical conduct (CLO 5).
University Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
University Graduate Attribute Course Learning Outcome(s) Deep discipline knowledge
- informed and infused by cutting edge research, scaffolded throughout their program of studies
- acquired from personal interaction with research active educators, from year 1
- accredited or validated against national or international standards (for relevant programs)
CLO1 Critical thinking and problem solving
- steeped in research methods and rigor
- based on empirical evidence and the scientific approach to knowledge development
- demonstrated through appropriate and relevant assessment
CLO1, CLO2, CLO3 Teamwork and communication skills
- developed from, with, and via the SGDE
- honed through assessment and practice throughout the program of studies
- encouraged and valued in all aspects of learning
CLO4 Career and leadership readiness
- technology savvy
- professional and, where relevant, fully accredited
- forward thinking and well informed
- tested and validated by work based experiences
CLO1, CLO2 CLO3 Intercultural and ethical competency
- adept at operating in other cultures
- comfortable with different nationalities and social contexts
- Able to determine and contribute to desirable social outcomes
- demonstrated by study abroad or with an understanding of indigenous knowledges
CLO5 Self-awareness and emotional intelligence
- a capacity for self-reflection and a willingness to engage in self-appraisal
- open to objective and constructive feedback from supervisors and peers
- able to negotiate difficult social situations, defuse conflict and engage positively in purposeful debate
Required ResourcesCateora, Philip R., Gillian Sullivan Mort, Clare D’Souza, Mehdi Taghian, Jay Weerawardena, and John L. Graham (2009). International Marketing, McGraw Hill Australia Pty Ltd., North Ryde, New South Wales. (Please note – any recent edition of this text will be suitable)
Recommended ResourcesThroughout the course I will also use information from a variety of journal articles. In addition, the following textbooks, which are available from the Barr Smith Library, also provide relevant and useful knowledge on international marketing theories and concepts.
- Beamer, Linda, and Iris Varner (2008). Intercultural Communication in the Global Workplace, 4th Ed., McGraw-Hill Irwin: New York.
- Cateora, Philip R., and John L. Graham (2007). International Marketing, 13th Ed., McGraw Hill/Irwin: New York, NY.
- Czinkota, Michael, IlkkaRonkainen, Catherine Sutton-Brady, and Tim Beal (2008). International Marketing, Asia Pacific Ed., Thomson Learning Australia: South Melbourne, VIC.
- Fletcher, Richard, and Linden Brown (2008). International Marketing: An Asia Pacific Perspective, 4th Ed., Pearson Education Australia: Frenchs Forest, NSW.
- Kotabe, Masaaki, and KristiaanHelsen (2008). Global Marketing Management, John Wiley & Sons: Hoboken, NJ.
Additional course-related material is available through MyUni (www.myuni.adelaide.edu.au). These include lecture materials, exam-related materials, and in-progress results. Students are also expected to read all course-related announcements posted on the course website.
Learning & Teaching Activities
Learning & Teaching ModesIn order to perform well in this course, students must have a strong command of the relevant international marketing theories and concepts covered in class and successfully apply them in individual assignments and group projects. Therefore, students are expected to have reviewed the topic to be discussed every week and fully prepared for each class. In addition, there is a strong assumption that students will engage in class discussions in an informed way. The communication skills developed in tutorials by regularly and actively participating in discussions are considered to be most important by the School and are highly regarded by employers and professional bodies.
The information below is provided as a guide to assist students in engaging appropriately with the course requirements.The University expects full-time students to commit approximately 9 hours for a three-unit course or 13 hours for a four-unit course, of private study outside of your regular classes. Students in this course are expected to attend sessions in this intensive delivery mode course.
Learning Activities Summary(Please note – chapters numbers may vary depending on your version and edition of the text book)
Session 1- Feb 27 and 28 and Mar 3 and 4 2014 Lecture No. Chapters Topic Day 1
The Scope and Challenge of International Marketing
Small and Medium Size Enterprise Internationalisation
Case Study in class discussion (To be provided)
The Dynamic Environment of International Trade
Financing the International Operation
The Political and Legal Environment: A Critical Concern
Issues with International Competition
3 Cultural Dynamics in Assessing Global Markets
Culture, Management Style, and Business Systems
Fair and Lovely Case Study in class discussion
International Market Research
International Market Segmentation and Positioning
Session 2 – April 10 and 11 and April 14 and 15 2014 Seminar No. Chapters Topics Day 1
16 Communicating with the World’s Customers
Handl-Tyrol Case Study in class discussion
12 Product Policy Decisions
International Marketing Channels
Exporting, Managing and Logistics
Pricing for International Markets
In Class Group Case Study
The University's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment SummaryBelow is summary of the assessment components, the due dates, weightings and related learning objectives:
Assessment Components Due Date and Time Weighting Related Learning Objectives Topic Quizzes In specified tutorials 30% LO 1, LO 2, LO 3 Group Case Study April 15 10% LO 1, LO 3, LO 4 Folio of International Marketing Examples April 30 20% L1, L2, LO 3, LO 4 Final Exam: 3 hours 10 minutes TBA 40% LO 1, LO 2, LO 3, LO 4, LO 5 Total 100%
Assessment Related RequirementsStudents undertaking International Marketing are expected to satisfy all following assessment requirements:
- To gain a pass for this course, a mark of at least 50% must be obtained on the examination as well as a total of at least 50% overall. Students not achieving the minimum exam mark will be awarded no more than 49.
- Legible hand-writing and the quality of English expression are considered to be integral parts of the assessment process. Marks may be deducted in the final examination because of poor hand-writing.
- Assessment marks prior to the final exam will be displayed on the course website. Students are encouraged to check their marks and notify the Lecturer-in-Charge of any discrepancies.
- All assignments will be checked for plagiarism via ‘SafeAssign’ through the MyUni website. SafeAssign is a computer programme that detects plagiarised work. Further information can be found at: http://www.adelaide.edu.au/myuni/extratools/safeassign/files/Blackboard_SafeAssign_Student_Manual.pdf
Statutory obligations in Singapore are such that attendance in person is a compulsory condition of passing a course. Our specific requirements are that students must attend at least 80% of class sessions to be graded for that course. For these purposes each intensive weekend is defined as comprising 5 sessions with 1 on Friday evening and 2 on each of Saturday and Sunday.
Each course in total comprises 10 sessions; Students must attend a minimum of 8 sessions to be eligible to be given a grade for the course. Students failing to meet these requirements will be automatically graded 0% Fail (F) on their transcripts.
Assessment DetailAssessment 1. Topic Quizzes (30%)
When: Specified Tutorials
Assessment level: Individual
Learning Objectives being assessed: LO 1, LO 2, and LO 3
Three quizzes (10% each) consisting of multiple choice, short answer and true/false questions will be done in tutorial based on topics in the course.
Assessment 2. Group Case Study Presentation (10%)
Time and date: Last Tutorial session April 15, 2014
Duration: 7 to 10 minutes
Assessment level: Group
Learning Objectives being assessed: LO 1, LO 3, and LO 4
Students will form groups of not more than 4 students and each group will be given time to devise a solution to a case study provided. Each group will then present their solution to the problem or questions posed to the class.
Assessment 3. Folio of International Marketing Examples
Time and date: April 30, 2014 at 11:59 pm
Assessment level: Individual
Learning Objectives being assessed: L1, L2, LO 3 and LO 4
Students are required to compile 15 examples of actual marketing pieces that are excellent examples of international marketing theory in a real life application. By ‘excellent’ it is meant that they show theory being applied in a relevant and effective manner, likely to lead to success or demonstrated to have been successful – or alternatively – they may be ‘horrible’ examples of marketing strategy that demonstrate a clear lack of understanding of the principals of international marketing theory by the respective practitioners. Each example (it may be print, packaging, video/advertisements, radio, social media, PR, sponsorship or any aspect of the marketing mix such as product design or distribution – must be then discussed in terms of what type of international marketing theory is being illustrated in the example (there may be more than one – but the ‘primary one’) and why the example shows sound strategy or otherwise. You may only use each example for one type of theory and there must be relevant citations to support your claim – there is an expectation that citations will come from other sources other than the text book. The lecture slides may not be cited.
The folio must be submitted in electronic form via the MyUni site.
Assessment 4. Final Examination (40%)
This examination will be comprised of multiple choice and short answer questions derived from the syllabus, textbook and slides. A number of ‘sample’ tests will be available for students to practise and prepare. Students must pass the exam (achieve a 50% pass rate or better) to pass the course.
SubmissionPresentation of Assignments
- Students must retain a copy of all assignments submitted.
- Please attach an ‘Assignment Cover Sheet’, which is signed and dated by you before submission.
- All group assignments must be attached to a ‘Group Assignment Cover Sheet’, which must be signed and dated by all group members before submission. All team members are expected to contribute approximately equally to a group assignment.
Late Assignment Submission
Students are expected to submit their work by the due date to maintain a fair and equitable system. Extensions will generally only be given for medical or other serious reasons. All requests for extensions must be emailed to the lecturer in charge of the course before the due date. Each request will be assessed on its merits. A late assignment (without prior arrangement) will be penalised by a 5% mark reduction for each day that it is late.
Return of Assignments
Lecturers aim to marked and return assignments for collection from Ngee Ann reception within 14 days of the due date with written feedback.
Grades for your performance in this course will be awarded in accordance with the following scheme:
M10 (Coursework Mark Scheme) Grade Mark Description FNS Fail No Submission F 1-49 Fail P 50-64 Pass C 65-74 Credit D 75-84 Distinction HD 85-100 High Distinction CN Continuing NFE No Formal Examination RP Result Pending
Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through Access Adelaide.
The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
- Academic Support with Maths
- Academic Support with writing and speaking skills
- Student Life Counselling Support - Personal counselling for issues affecting study
- International Student Support
- AUU Student Care - Advocacy, confidential counselling, welfare support and advice
- Students with a Disability - Alternative academic arrangements
- Reasonable Adjustments to Teaching & Assessment for Students with a Disability Policy
Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangement Policy
- Academic Honesty Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Elder Conservatorium of Music Noise Management Plan
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.
The University of Adelaide is committed to regular reviews of the courses and programs it offers to students. The University of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.