COMMGMT 1001 - Managing Organisations and People

North Terrace Campus - Summer - 2019

This course introduces students to the roles and functions of managers. The content includes an introduction to organisations and the need for and nature of management. It examines the evolution of management theory, organisational environments, and corporate social responsibility and ethics. The course also includes a detailed investigation of the four functions of management: planning and decision making, organising, leading and motivating, and controlling.

  • General Course Information
    Course Details
    Course Code COMMGMT 1001
    Course Managing Organisations and People
    Coordinating Unit Business School
    Term Summer
    Level Undergraduate
    Location/s North Terrace Campus
    Units 3
    Contact Up to 3 hours per week
    Available for Study Abroad and Exchange Y
    Incompatible COMMGMT 2008 or COMMGMT 2501
    Course Description This course introduces students to the roles and functions of managers. The content includes an introduction to organisations and the need for and nature of management. It examines the evolution of management theory, organisational environments, and corporate social responsibility and ethics. The course also includes a detailed investigation of the four functions of management: planning and decision making, organising, leading and motivating, and controlling.
    Course Staff

    Course Coordinator: Ankit Agarwal

    Course coordinator:
    Associate Professor Chris Graves (chris.graves@adelaide.edu.au)

    Lecturer:
    Mr Ankit Agarwal
    Location: Room 10.39, 10 Pulteney Street
    Telephone: +61 8 8313 4438
    Email: ankit.agarwal@adelaide.edu.au


    Workshop facilitators:
    • Associate Professor Chris Graves ( chris.graves@adelaide.edu.au )
    • Tiffany De Sousa Machado ( tiffany.desousamachado@adelaide.edu.au )
    • Richa Gulati ( richa.gulati@adelaide.edu.au )
    • Janin Hentzen ( janin.hentzen@adelaide.edu.au )
    • Ayoosha Saleem ( ayoosha.saleem@adelaide.edu.au )
    • Jean Marie See ( seejeanmarie@gmail.com )

    Course related enquiries should initially be directed to your workshop facilitator. Please ensure you know your facilitator’s contact details and consulting times.
    Course Timetable

    The full timetable of all activities for this course can be accessed from Course Planner.

    Week Course Content Workshop Notes
    1 Overview of management
    (Chapter 1)
    Workshops commence. Group formation formalises
    Perspectives of management
    (Appendix to Chapter 1)
    2 Internal and external environment of management (Chapters 2 & 3) Case Study Presentation 1
    Ethics, CSR, and sustainability
    (Chapter 4)
    3 Plans, goals, and strategies
    (Chapters 5 & 6)
    Case Study Presentation 2
    Fundamentals of organising
    (Chapter 7)
    4 Managing people
    (Chapter 9)
    Case Study Presentation 3
    Fundamentals of leadership
    (Chapter 10)
    Mid-Term Test
    5 Motivating employees
    (Chapter 11)
    Case Study Presentation 4
    Communication in organisations
    (Chapter 12)
    Group Report Due
    6 Teamwork in organisations
    (Chapter 13)
    Case Study Presentation 5

    Managerial and quality control
    (Chapter 14)


  • Learning Outcomes
    Course Learning Outcomes
    This course is designed to develop students’ understanding of the nature and purpose of management, while fostering a spirit of critical inquiry and reflection, and the pursuit of personal development and lifelong learning. By the end of this course students should be able to:
    By the end of this course students should be able to:

    1. Demonstrate a foundational knowledge of the diversity of management thinking.
    2. Autonomously and collaboratively analyse, evaluate, synthesise and apply knowledge in a timely fashion from wide inquiry of a variety of sources.
    3. Demonstrate awareness of research as a source of contested and uncertain knowledge.
    4. Effectively communicate their findings independently and as part of a group using an evolving variety of media.


    University Graduate Attributes

    This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:

    University Graduate Attribute Course Learning Outcome(s)
    Deep discipline knowledge
    • informed and infused by cutting edge research, scaffolded throughout their program of studies
    • acquired from personal interaction with research active educators, from year 1
    • accredited or validated against national or international standards (for relevant programs)
    1-4
    Critical thinking and problem solving
    • steeped in research methods and rigor
    • based on empirical evidence and the scientific approach to knowledge development
    • demonstrated through appropriate and relevant assessment
    1-4
    Teamwork and communication skills
    • developed from, with, and via the SGDE
    • honed through assessment and practice throughout the program of studies
    • encouraged and valued in all aspects of learning
    1-4
    Career and leadership readiness
    • technology savvy
    • professional and, where relevant, fully accredited
    • forward thinking and well informed
    • tested and validated by work based experiences
    1-4
    Intercultural and ethical competency
    • adept at operating in other cultures
    • comfortable with different nationalities and social contexts
    • Able to determine and contribute to desirable social outcomes
    • demonstrated by study abroad or with an understanding of indigenous knowledges
    1-4
    Self-awareness and emotional intelligence
    • a capacity for self-reflection and a willingness to engage in self-appraisal
    • open to objective and constructive feedback from supervisors and peers
    • able to negotiate difficult social situations, defuse conflict and engage positively in purposeful debate
    1-4
  • Learning Resources
    Required Resources

    Samson, D. and Daft, R.L. (2015) Fundamentals of Management (5th Asia Pacific Edition) Cengage Learning: Australia.

    Note:
    1. It is required you have continuous access to the following text in order to complete the course requirements.
    2. Other editions of the above text are NOT the same as our required text.

    Recommended Resources
    You have access to numerous resources in the library including scholarly journals and alternative contemporary texts on management. You are encouraged to read widely and critically with a focus on recent work (less than 5 years old) in periodicals, refereed academic journals and books.

    The Communication Skills Guide and The University of Adelaide Writing Centre are helpful resources for your academic writing and observance of the protocols and conventions of the Harvard referencing style.
    Online Learning
    This course utilises MyUni as a communication and assessment tool. Students should be actively scanning the MyUni course webpage regularly.
  • Learning & Teaching Activities
    Learning & Teaching Modes
    This course is delivered through 12 bi-weekly lectures (focused on two topics per week for 6 weeks in total) of 1.5 hours duration each. Lectures are supported by 12 bi-weekly workshops and group meetings of 1.5 hours duration. These activities are important interactive components of your learning. Preparation and active attendance at workshops is expected.
    Workload

    The information below is provided as a guide to assist students in engaging appropriately with the course requirements.

    This information below is provided as a guide to assist students in engaging appropriately with the course requirements:

    The University expects students in this three-unit course to attend lectures (1.5 hours), their allocated workshop class (1.5 hours) and meetings with their academic mentor throughout the summer school. This means you are expected to commit approximately 18 hours a week to private study.

    Students are expected to…

    • Undertake all required reading for the subject
    • Get ready for workshops by completing pre-reading and preparing questions and reflections
    • Attend all lectures and actively participate in all workshops
    • Complete and submit all items of assessment in a timely fashion
    Learning Activities Summary
    Please refer to Course Outline on MyUni.

    Teaching & Learning Activities Related Learning Outcomes
    Lectures 1-4
    Workshops 1-4
    Group Work 1-4
    Case Studies 1-4
    Specific Course Requirements
    The university expects the students to read the prescribed textbook and prepare for the online quizzes and workshop discussions throughout the summer school. Without the prescribed text-book, it would be challenging to pass this course.

    It is important that the students attend all the lectures and workshops every week. 

    The lecturer encourage the students to ask questions, clarify doubts and discuss their experiences in the lectures and workshops.
    Small Group Discovery Experience
    The lecturer will place the students in small groups in the workshops. The lecturer wants the students to prepare the given case studies as a group before coming to the workshops.

    In each workshop, the lecturer will conduct a presentation and discuss the students' preparation. Here the lecturer encourages the students to make notes and aks questions about the topic of discussion.
  • Assessment

    The University's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary

    Item Description Weight LO
    1 Workshop Attendance and Participation 10% 1,4
    2 Midterm Test 20% 1,2,3,4
    3 Group Case Study Presentation 15% 1,2,3,4
    4 Group Report 15% 1,2,3,4
    5 Final Examination 40% (hurdle requirement) 1,3
    Total 100%



    For specific due dates refer to MyUni (Course Outline).
    Assessment Related Requirements
    • To gain a pass for this course, a mark of at least 45% must be obtained in the final examination as well as an aggregate total for all assessments (assessments + final exam) of at least 50%. Students not achieving the minimum exam mark will be awarded an aggregate course mark of no more than 49%.
    • Students who receive an aggregate course mark between 45% and 49% may be offered a supplementary examination. Your performance in the replacement assessment will determine whether you are awarded a Pass grade for the course with a maximum aggregate course mark of 50%.
    • Attendance at all workshops is required. Your attendance and participation will be recorded. You are expected to come prepared to discuss and present the questions outlined in the workshop schedule and contribute to all associated activities.
    Assessment Detail
    Assessment 1: Workshop Participation (10%)
    This assessment is aimed at growing your knowledge of the management discipline and your awareness of academic and management competencies in preparation for assessments 4, 5 and 6. You are required to attend all scheduled workshops and be prepared to discuss your thinking concerning the questions outlined in the workshop timetable (see workshop schedule).

    Although you are expected to attend all scheduled workshops, the 10% grade will be determined by your contribution to the discussions held in the workshops. This can be accomplished through presentations, as well as the questions/comments you pose in class. The quality of your discussion will also be considered when determining the participation grade. 

    Permission for any absence is generally only given for medical or compassionate reasons. All such requests must be emailed to the workshop facilitator and should be accompanied by documentary evidence from a social service professional (e.g. doctor, counsellor or psychologist). Each request will be assessed on its merits. However, in order to get the participation grade, you would still need to email the weekly preparation to your lecturer.

    Assessment 2: Mid-term Test (20%)
    This assessment is aimed at testing your understanding of the course contents delivered in the first 3 weeks of the course. All materials covered during this period is examinable. More information on the midterm will be provided in the lecture and workshops.

    Assessment 3: Group Case Study Presentations (15%)
    As a part of a group, each student will need to prepare and deliver a presentation in the workshops. Case studies are an effective way to learn about complex issues. By using a real-life example, you will be able to identify multiple managerial issues to the material you learn in this course. Each case will be based on a particular weekly topic (outlined in the workshop schedule). In the first week, each group will be given a specific case study to prepare and present in a particular week (ongoing from week 2). This presentation will be assessed by your workshop facilitator and is worth 15% of your total grade. The grade for these presentations will be based on one’s team performance; therefore you and your teammates will share the grade.

    Given that the presentations will be approximately 20 mins each, you will need to create a PowerPoint presentation of no more than 5 slides. There is an element of creativity and showmanship to presenting, so the decision on how to frame your presentation is ultimately yours.

    On delivering an excellent presentation, students need to specifically address the following issues...
    • Adhere to a business dress code
    • Do not directly read from slides or cards
    • Engage your audience
    • Be creative and (appropriately) entertaining
    • Acknowledge and answer questions

    For more useful information on how to give a “killer presentation”, see: https://hbr.org/2013/06/how-to-give-a-killer-presentation/

    It’s also important to note that there will be approximately 10 mins of questions and answers after your presentation. As a presenter, your entire group will be responsible for fielding these questions in a convincing and confident manner. As an audience member, you are responsible for posing “good” questions that respectfully critique/challenge the presenting team’s position. A good question can be defined as one that is clear, thought-provoking, and specifically related to aspects of the presentation at hand.

    To summarise, we’ve outlined the “presentation rules” for both presenters and the audience below:

    For presenters:
    • Engage the audience. Use creative ways to make your presentation interesting and interactive.
    • Use visual aids, e.g. prepare slides or other interesting visual materials.
    • Be professional. Dress well and use professional language.
    • Act as a team. Each team member must present so that no one person dominates the presentation.
    • Mind your time. Keep within your prescribed timeframe, e.g. not too long or short.
    • Know your topic. Be prepared to answer questions or discuss with the audience.
    • Do not simply read your slides or notes. Use a conversational approach and keep eye contact with the audience.

    For the audience:
    • Have respect. Listen and do not interrupt the presentation.
    • Pay attention. Make notes as interesting ideas come to you. These will inform your questions.
    • Ask questions and offer feedback. It is your responsibility to interact with presenters. Remember, your paritpcation grade is based on the quality of the questions you pose to your fellow classmates.

    Assessment 4: Group Report (15%)
    A single case study will be provided in MyUni. There will be multiple ways to interpret this case. The purpose of this assessment is to formulate an argument which identifies what should be done, why it should be done, and using ample case evidence (in the form of citation, facts, figures, etc.) to support your argument. This project is about making sense of actual managerial issues, applying the theories and frameworks you have learned in this course, problem solving and decision making in complex situations, coping with ambiguities, working in a team, and your academic writing skills, including referencing.

    To produce the report, you need to download and read the case study on MyUni, work with your group, write a maximum 1500 words (Times New Roman, 12 pt, 1.5 lines spacing) business report using the appropriate headings and sub-headings. A key aspect of your grade will also be related to how well your group responds to the challenge of:
    1. including all the relevant information in a well-written, concise 1500 words report.
    2. skillfully applying the appropriate theories and frameworks covered in class.
    3. formulating and presenting an overall argument that is convincing and supported by case evidence.

    Your report should include:
    1. Introduction: Identify the key management issues from the case and identify your audience, i.e., who are you reporting to (shareholders, the board of directors, management, employees, etc.).
    2. Analysis: Conduct a brief analysis using the theories and frameworks from the class to explain the causes and outcomes of the issues you identified in the Introduction.
    3. Alternative solutions: Drawing upon the concepts learned in this course, formulate feasible solutions and identify the pros and cons of each.
    4. Recommendation: Select one single solution that solves the key problem, identify the action plan that should be taken, the risks to your recommendation, and how these risks might be mitigated.
    5. Desired state: From a management perspective, outline the ultimate goals that you wish to achieve and specifically relate these to your recommendation.
    6. Reference list (not included in the 1500 word limit). Each report should contain at least 5 relevant scholarly citations. Please consider the referencing style guide in section 5.5.

    Once your group report is complete, one group member will submit ONE group file electronically through MyUni>3810_COMMGMT_1001>Course Assessment>Assignment 4. Turnitin similarity software will be utilised to indicate potential plagiarism. If your similarity report is greater than 30% (not considering references, headings, subtitles, etc.), your assignment will not be graded and you will have 24 hours to resubmit. If, as a result of this process, your assignment is submitted after the due date, a late submission penalty will be applied (see Section 5.5). Students must retain a copy of all assessments submitted. You can resubmit your assignment multiple times (with the same file name) until the due date: time, but note that it may take several hours for turnitin.com to generate your similarity report.

    Assessment 5: Final Exam (40%)
    This assessment is aimed at testing your understanding of knowledge in the management discipline and capacity for logical, critical, and creative thinking. The examination will be held during the scheduled exam period. The contents of the exam will cover material discussed in the lectures and workshops and the exact form of the exam will be discussed in the second half of the semester.


    Group Collaborations:

    In this class, we utilize Canvas to organize your learning experience. As a result, groups will be required to utilize the group collaborations function in Canvas. The tool is designed to facilitate your collaborations among your team members but also to communicate with your respective workshop facilitator. It is required that all groups setup up a collaborations page for both group assignments in this course (i.e. Team Presentation and Group Report).

    For more information on how to create a collaborations page, please see:
    • How do I create a Group as a student:
    https://community.canvaslms.com/docs/DOC-10669-421255566
    • How do I join a Group as a student:
    https://community.canvaslms.com/docs/DOC-10516-421264913
    • Groups: Creation and Interaction: https://myuni.adelaide.edu.au/courses/24800/pages/collaborating
    • People and Groups (general resources): https://community.canvaslms.com/docs/DOC-10701#jive_content_id_People_and_Groups
    Submission
    Assignment Guidelines including Referencing Details
    Helpful guides for academic writing and observance of the Harvard referencing style conventions and protocols are provided on The University of Adelaide Writing Centre web page (see Writing Centre) and in The Communication Skills Guide (see Communication Skills Guide). A copy of the Communication Skills Guide will have been given to you at the beginning of your program and can assist you structure your assignments. This publication also provides guidelines on a range of other important communication skills including writing essays and making oral presentations, etc.

    In preparing any written piece of assessment for your studies it is important to draw on the relevant ‘literature’ to support critical analysis. Also essential is to reference the literature used. Correct referencing is important because it identifies the source of the ideas and arguments that you present and the source of the actual words you use, helping to avoid the problem of plagiarism (see section 8) The Harvard system is widely used in Business Schools and use of this style of referencing can be found in the Communication Skills Guide. Further assistance with referencing and writing is available from The University of Adelaide Writing Centre and the Faculty’s Learning Support Advisors (or contact the u/g Hub in the first instance).

    You should consistently and appropriately reference your assignments using the Harvard referencing system. You should try to cite peer-reviewed academic journals and specialist books in the area. Your submission should look like something that you would be proud to present in a professional environment (i.e. presented in a professional manner) and be free of grammatical and spelling errors.

    Submission Guidelines
    Please note that students must retain a copy of all assessments submitted. Assignment 4 should be submitted electronically through MyUni>3610_COMMGMT_1001>Course Assessment>Assignment 4. Through this process, your assignment will automatically generate a unique identifier, the relevant Assessment Rubric and a Turnitin similarity report. You can resubmit your assignment multiple times (with the same file name) until the due date: time, but note that it may take several hours for turnitin.com to generate your similarity report.

    Your similarity report will also indicate a colour related to the similarity index. In order for your assignment to be graded, a BLUE or GREEN similarity index must be achieved. The various possibilities and associated treatment of assignments are as follows:

    - Blue (no matching words) = your assignment will be graded accordingly.
    - Green (one matching word - 24% similarity index) = your assignment will be graded accordingly.
    - Yellow (25-49% similarity index) = your assignment will not be graded and you will be able to resubmit within a 24 hour period as long as a blue or green index is realized. If resubmitted, your grade will be reduced by 10%. If not resubmitted, your grade will be 0.
    - Orange (50-74% similarity index) = your assignment will not be graded and you will be able to resubmit within a 24 hour period as long as a blue or green index is realized. If resubmitted, your grade will be reduced by 20%. If not resubmitted, your grade will be 0.
    - Red (75-100% similarity index) = your assignment will receive a grade of 0. There will be no opportunity to resubmit. Repeat offenders will be reported to the appropriate authorities.

    Plagiarism is a serious violation of the Academic Honesty Policy. For more information on plagiarism, see: https://www.adelaide.edu.au/writingcentre/plagiarism/.

    To maintain a fair and equitable system for all students, you are expected to submit your work by the due date. Students should start early on assignments so that foreseeable pressures like work or assessment for other courses does not delay you completing assignments for this course on time. A late assignment (without prior arrangement) will be penalised by a mark reduction for each day that it is late. Assignments that are submitted late will be penalised at 5% of the potential grade per day.

    Return of Assignments
    Markers aim to mark and return assignments to students within two (2) weeks of the due date with written feedback. Students will be able to access their marked assignments from their MyUni web site.

    Grade Review / Reconsideration
    Students (or groups) who believe their work should receive a different grade should apply in writing within 48 hours of the publication of the grades. They must write/email directly to their marker, and copy to the course coordinators, an analytical piece, in which they give strong reasons on why they believe they have achieved the requirements. Students who choose to apply for a review or reconsideration must be logical and concise in their appeal, and provide as much detail as possible. Claims like “I believe I have done to the requirements and deserve a better grade” will not be accepted. It is at the marker’s discretion whether the work should be reviewed or reconsidered. If the application is accepted, a different marker will conduct a review/reconsideration independent from the original grade, and the outcome can be a higher grade, no change, or a lower grade, and this new grade will be final.
    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Further details of the grades/results can be obtained from Exams. A general guide to the standard of work that is expected at each grade level are provided (see Grade Descriptors). Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    The Lecturer aims to mark and return assignments to the students within two (2) weeks of the due date with written feedback. Students will be able to access their marked assignments from their MyUni web site.

    Final results for this course will be made available through Access Adelaide.

    Final results for this course will be made available through Access Adelaide.

  • Student Feedback

    The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.

    SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.

    The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.

    SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
  • Student Support
  • Policies & Guidelines
  • Fraud Awareness

    Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.

The University of Adelaide is committed to regular reviews of the courses and programs it offers to students. The University of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.