COMMGMT 7001 - Business Communication (M)
North Terrace Campus - Semester 1 - 2016
General Course Information
Course Code COMMGMT 7001 Course Business Communication (M) Coordinating Unit Adelaide Business School Term Semester 1 Level Postgraduate Coursework Location/s North Terrace Campus Units 3 Contact Up to 3 hours per week Available for Study Abroad and Exchange Y Course Description This course introduces the various communication options available in a business context so that students can make appropriate choices in the workplace. Students will gain confidence in their ability to communicate by practising and receiving feedback on business communication skills. Opportunities for improving academic and workplace language proficiency are embedded in the course. The course encourages the development of academic literacy which will enable students to become independent learners in the Master of Commerce program and to work efficiently and effectively in the workplace.
Course Coordinator: Dr Deborah ChurchmanLecturer: Dr Deborah Churchman
Room 9.26, Level 9, 10 Pulteney St
The full timetable of all activities for this course can be accessed from Course Planner.
Course Learning OutcomesBy the end of the course students should be able to:
1. apply business communication theory to solve workplace communication issues.
2. demonstrate the communication skills required in the workplace.
3. understand complex ideas in written and spoken formats.
4. express complex ideas accurately in written and spoken formats.
5. manage resources effectively and efficiently in an academic context.
6. obtain information from a variety of sources and use it ethically.
University Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
University Graduate Attribute Course Learning Outcome(s) Deep discipline knowledge
- informed and infused by cutting edge research, scaffolded throughout their program of studies
- acquired from personal interaction with research active educators, from year 1
- accredited or validated against national or international standards (for relevant programs)
1, 3, 4 Critical thinking and problem solving
- steeped in research methods and rigor
- based on empirical evidence and the scientific approach to knowledge development
- demonstrated through appropriate and relevant assessment
1, 2 Teamwork and communication skills
- developed from, with, and via the SGDE
- honed through assessment and practice throughout the program of studies
- encouraged and valued in all aspects of learning
1, 2 Career and leadership readiness
- technology savvy
- professional and, where relevant, fully accredited
- forward thinking and well informed
- tested and validated by work based experiences
1, 3, 4 Intercultural and ethical competency
- adept at operating in other cultures
- comfortable with different nationalities and social contexts
- able to determine and contribute to desirable social outcomes
- demonstrated by study abroad or with an understanding of indigenous knowledges
1, 6 Self-awareness and emotional intelligence
- a capacity for self-reflection and a willingness to engage in self-appraisal
- open to objective and constructive feedback from supervisors and peers
- able to negotiate difficult social situations, defuse conflict and engage positively in purposeful debate
Archee, R, Gurney, M, Mohan, T 2013, Communicating as professionals, 3rd edn, Cengage Learning, South Melbourne.
This textbook is also available as an eBook from: http://www.cengagebrain.com.au/shop/isbn/9780170214971 and Unibooks site
Communication Skills Guide
This booklet can be downloaded from: http://www.adelaide.edu.au/professions/hub/pg/downloads/
Online LearningResources will be posted on MyUni as they become available.
Overview slides of the lectures will be posted at least one week before the lecture.
Please note that recordings of the lecture and the slides shown in lectures will be made available.
Learning & Teaching Activities
Learning & Teaching ModesThe readings, lectures and tutorials are connected by topic. Students are expected to read assigned readings before the lecture and tutorial.
Students are encouraged to attend and participate in all lectures.
Tutorials relate to the previous week’s lecture. Tutorials are an important component of your learning in this course. The communication skills developed in tutorials by regularly and actively participating in discussions are considered to be most important by the School and are highly regarded by employers and professional bodies.
Tutors will negotiate replacement tutorials for students whose tutorials occur on public holidays.
The information below is provided as a guide to assist students in engaging appropriately with the course requirements.The information below is provided as a guide to assist students in engaging appropriately with the course requirements.
The University expects full-time students (i.e. those taking 12 units per semester) to devote a total of 48 hours per week to their studies. This means that you are expected to commit approximately 9 hours for a three-unit course or 13 hours for a four-unit course, of private study outside of your regular classes.
Be aware that if there are certain skills that you need to improve significantly, you may need to spend more time doing private study than the guidelines suggest.
Learning Activities SummaryPlease refer to the printed copy of the Course Profile or the electronic copy on MyUni.
The University's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment Deadline Weighting Task type Learning objective(s) 1. Tasks 5pm, 25 March
5pm, 29 April
5pm, 20 May
30% summative 1 - 6 2. Issue paper (Group) 5pm, 27 May 30% summative 1 - 4 3. Exam TBA 40% summative 1 - 4
Assessment Related RequirementsAttendance at tutorials is compulsory. If you are unable to attend due to illness, please contact your tutor to discuss this. Provide your tutor with appropriate evidence of the reason for absence, such as a medical certificate.
Assessment 1: Reflective writing
Write a reflective piece analysing a communication event.
Assessment 2: Written report
In groups of three to four, write an analytical report on a business topic.
Assessment 3: Scenario analysis
Analyse communication events and develop appropriate communication strategies.
Assessment 4: Exam
A two-hour exam which covers a selection of the topics studied in this course.
Please note that more detailed information and marking criteria are available at the end of the Course Booklet.
SubmissionRetain a copy of all assessments.
Written assessments should be submitted electronically through TurnItIn on MyUni. Do not make multiple TurnItIn submissions. Attach the plagiarism statement on MyUni. Lecturers can refuse to accept assignments which do not have signed acknowledgement of the University’s policy on plagiarism.
Assignment guidelines including referencing details
The Communication Skills Guide will assist you to structure your assignments. This publication also provides guidelines on a range of other important communication skills including writing essays and management reports and making oral presentations.
In preparing any written piece of assessment for your postgraduate studies it is important to draw on the relevant „literatureâ to support critical analysis. Also essential is to reference the literature used. Correct referencing is important because it identifies the source of the ideas and arguments that you present, and sometimes the source of the actual words you use, and helps to avoid the problem of plagiarism. (Further information on plagiarism is provided later in the course.)
The Harvard system is widely used in the Business School. Guidelines for the use of this style of referencing can be found in the Communication Skills Guide. Further assistance with referencing is available from the Faculty’s Learning Support Advisors.
Late Assignment Submission and Requests to Resubmit
Students are expected to submit their work by the due date to maintain a fair and equitable system. Extensions will generally only be given for medical or other serious reasons. All requests for extensions must be emailed to the lecturer in charge of the course before the due date. Each request will be assessed on its merits. A late assignment (without prior arrangement) will be penalised by a 15% mark reduction for each day that it is late.
Return of Assignments
Instructors aim to mark and return assignments to students within two (2) weeks of the due date with written feedback.
Grades for your performance in this course will be awarded in accordance with the following scheme:
M10 (Coursework Mark Scheme) Grade Mark Description FNS Fail No Submission F 1-49 Fail P 50-64 Pass C 65-74 Credit D 75-84 Distinction HD 85-100 High Distinction CN Continuing NFE No Formal Examination RP Result Pending
Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through Access Adelaide.
The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
- Academic Support with Maths
- Academic Support with writing and speaking skills
- Student Life Counselling Support - Personal counselling for issues affecting study
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- AUU Student Care - Advocacy, confidential counselling, welfare support and advice
- Students with a Disability - Alternative academic arrangements
- Reasonable Adjustments to Teaching & Assessment for Students with a Disability Policy
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Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangement Policy
- Academic Honesty Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Elder Conservatorium of Music Noise Management Plan
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.
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