PUB HLTH 3500OUA - Management Challenges in Health

OUA - Trimester 3 - 2022

Healthcare organisations in the 21st century are being challenged by rapid changes. These include the impact of an ageing population that is straining healthcare resources and delivery, advances in medical technology, digitisation of workflow, increased consumer expectations about the quality of care, changes in the roles and responsibilities of healthcare organisations, competition for market dominance, unparalleled growth in the knowledge-based healthcare economy, and imbalances in workforce distribution. Due to these changes, healthcare organisations must adapt, learn and innovate. This requires a paradigm shift in the mindset and skills of healthcare leaders, managers and practitioners. In this course, you will learn management concepts, tools and techniques to address some of the daunting challenges that healthcare organisations are facing. The course modules consist managing organisational transformation, change strategy, services, and behaviour, and management of knowledge and employee performance in healthcare organisations. The course uses real-world health-related scenarios in its materials and assessments to develop optimal learning.

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