COMMGMT 7033 - Operations Management

North Terrace Campus - Trimester 3 - 2024

Managing operations is a fundamental component of business administration as it involves ensuring that business processes are efficiently yet dynamically designed considering the resources and capabilities required to satisfy customer requirements. Operations management encompasses a set of tasks, activities, and decisions that creates value through transforming inputs, such as labour and raw materials into outputs, such as services and goods. This course will introduce students to a variety of operations management tools, techniques, and methods to equip them with the knowledge and skills required to make informed decisions and improve organisational and supply chain performance. The knowledge and skills obtained through this course will be applicable to a variety of organisational entities including companies, non-governmental organizations (NGOs), government agencies, and social enterprises.

  • General Course Information
    Course Details
    Course Code COMMGMT 7033
    Course Operations Management
    Coordinating Unit Management
    Term Trimester 3
    Level Postgraduate Coursework
    Location/s North Terrace Campus
    Units 3
    Contact Intensive (total 36 hours)
    Available for Study Abroad and Exchange Y
    Assessment Essay, Group Report, Portfolio, Engagement
    Course Staff

    Course Coordinator: Maryam Zomorrodi

    Course Timetable

    The full timetable of all activities for this course can be accessed from Course Planner.

  • Learning Outcomes
    Course Learning Outcomes
    On successful completion of this course students will be able to:

    CLO1: Demonstrate a critical understanding of operations management and its association with business strategy

    CLO2: Analyse complex issues in operations management across diverse organisational entities

    CLO3: Apply theoretical knowledge to address business problems using operations management tools, techniques, and methods

    CLO4: Communicate professionally and operate as an effective member or leader of a team
    University Graduate Attributes

    No information currently available.

  • Learning Resources
    Required Resources
    Required book:

    Operations Management: Sustainability and Supply Chain Management,
    Authors: Jay Heizer, Barry Render, Chuck Munson
    Edition: 13, Global edition
    Publisher: London, Pearson 
    Recommended Resources
    Please see MyUni for the recommended resources for each session.
    Online Learning
    All resources will be available via the course MyUni site.
  • Learning & Teaching Activities
    Learning & Teaching Modes

    No information currently available.


    No information currently available.

    Learning Activities Summary

    No information currently available.

  • Assessment

    The University's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary

    Assessment Task Assessment Type  Assessment weighting % Hurdle Requirement Course learning outcomes being assessed
    Essay Individual 20% No 1
    Report Group 30% No 2, 3
    Portfolio Individual 30% No 1,2,3,4
    Engagement Individual 20% No 1,2,3,4
    Total 100%

    Assessment Related Requirements
     Assignment Submission: Assignments should not be emailed to the instructor; they must be lodged via the MyUni Course site.

     Cover Sheet: Please include in the assignment a completed University of Adelaide Assessment Cover Sheet (found in MyUni, under Modules) providing details of yourself and your team members (if applicable), your assignment, the course, date submitted, etc. as well as the declaration signed by you that this is your (your team’s) work. Note that the declaration on any electronically submitted assignment will be deemed to have the same authority as a signed declaration.

     Backup Copy of Assignments: You are advised to keep a copy of your assignments in case the submitted copy goes missing. Please ensure that all assignment pages are numbered. If your assignment contains confidential information, you should discuss any concerns with the instructor prior to submission.

     Assessment extensions request: An application for Assessment Extension should be made before the due date of the assignment to the instructor. Normally, extensions will only be granted for a maximum of two weeks from the original assignment submission date. Extensions will only be granted in cases of genuine medical, compassionate or extenuating circumstances. See sections 3 and 7a) i. in particular on assessment extensions in the Modified Arrangements for Coursework Assessment (MACA) Policy.

     Failure to submit: Failure to submit an assignment on time or by the agreed extension deadline may result in penalties and may incur a fail grade. Note that a late penalty of 5% of the total available marks for that assessment item will be incurred each day an assignment is handed in late (Unless otherwise stated in 'Assessment Related Requirements' or 'Assessment Detail' above). Assignments handed in after 14 days from the due submission date will fail even if a 100% mark is granted for the work.

     Resubmission: of an assignment after reworking it to obtain a better mark will not normally be accepted. Approval for resubmission will only be granted on medical or compassionate grounds.

     Appealing a mark or grade: If you are dissatisfied with your mark or grade, you may request a review or re-mark. There must be academic or procedural reasons for your request, so you can’t simply request a re-mark because you are disappointed with your result. For more information on the process see Assessment Grievance: Appealing a mark or grade

    Assessment Detail
    Essay: Students will work individually and are required to write a 1250-word critical essay. The topic and style of the essay correspond to the latest developments in operations management, and it can focus on a specific issue, case study, or operations challenge.

    Report: Students will work in teams and are required to write a 3000-word report. The report will be based on students analysing complex issues in operations management and application of relevant tools, techniques, and methods in developing theoretically sound and practically feasible solutions.

    Portfolio: Students will be given various opportunities throughout the study period to work on hands-on activities a selection of which will be used to develop their individual portfolios which demonstrate their development progress and competencies in operations management (equivalent to 1000 words).

    Engagement: Students will participate in MyUni discussion forums as well as workshop discussions. They will demonstrate leadership and engagement through various opportunities provided inside and outside workshops while interacting with key stakeholders (equivalent to 750 words).
    Assignments should not be emailed to the instructor; they must be lodged via the MyUni Course site.
    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Final results for this course will be made available through Access Adelaide.

  • Student Feedback

    The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.

    SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy ( course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.

  • Student Support
  • Policies & Guidelines
  • Fraud Awareness

    Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.

The University of Adelaide is committed to regular reviews of the courses and programs it offers to students. The University of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.