Dr Phiangdao Chaoluck
|Org Unit||Business School Office|
Nexus 10 Tower
- Doctor of Philosophy (PhD in Business), The University of Adelaide, Australia, 2017
- MSc (Marketing), The University of Manchester, United Kingdom
- BA (Mass Communication) (First Class Honours), Chiang Mai University, Thailand
Awards & Achievements
- Adelaide Scholarships International (ASI) for postgraduate research study, The University of Adelaide
- High Degree Research (HDR) Write Up Funding Scheme Round 2 2017, Adelaide Business School, The University of Adelaide
- Chaoluck, P., Medlin, C., J., and Conduit, J., 'Evidence for Three Role Behaviors for Frontline Service Employees'. (2018). American Marketing Association (AMA) SERVSIG, Paris, France.
- Medlin, C., Chaoluck, P., and Conduit, J., 'Service encounters through the lens of employee role behaviours: Implications for actor-actor-actor interaction'. (2017). The Naples Forum in Service, Sorrento, Naples, Italy.
- Chaoluck, P., Medlin, C., J., and Conduit, J., ' The Distinctions between In-Role and Extra-Role Behaviours in Service Quality: The Perceptions of Frontline Service Employees and Customers'. (2013). Australian and New Zealand Marketing Academy (ANZMAC), Auckland, New Zealand.
- Chaoluck, P., and Medlin, J., 'The Distinction between Helping Behaviour, Prosocial Behaviour, and Altruism: Improving Service Quality'. (2012). Australian and New Zealand Marketing Academy (ANZMAC), Adelaide, South Australia, Australia.
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Entry last updated: Sunday, 27 Oct 2019
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