Dr Claire Verrall

Dr Claire Verrall
 Position Lecturer
 Org Unit Nursing
 Email claire.verrall@adelaide.edu.au
 Telephone +61 8 8313 0558
 Location Floor/Room Fourth Floor ,  AHMS - Adelaide Health and Medical Sciences ,   West End Health Precinct
  • Biography/ Background

    Claire Verrall has extensive experience in nursing as senior clinician, manager and educator. Her roles include Clinical Manager, Nurse Manager, Hospital Coordinator and Nurse Educator (Post graduate Emergency Nursing). Upon completion iof a Masters Degree, Claire became the Program Manager for the Adelaide Central and Eastern Division of General Practice (Later Gp Partners Adelaide) where she employed and trained nurses to work in the general practice setting.

    After working as a lecturer at The University of South Australia, Claire moved to Flinders University as a lecturer in nursing for 14 years and is currently lecturer in nursing at The University of Adelaide. In 2023, Claire completed a PhD exploring the influence of the move from fee-for-service (MBS) payment systems to a bundle payment model and its influence on the role of the practice nurse. Her research interests include the role of the nurse in general practice (Practice Nurse), primary health care and health policy and reform.

    Claire is a member of the 'missed care' research team, exploring reasons for missed care and the role of the nurse in various settings. Future research is directed at missed care within primary care with a focus on general practice and the practice nurse role.

  • Qualifications


    1983 Diploma in Applied Science. (Nursing) The Sturt College of Advanced Education,

    1987 Bachelor of Nursing Flinders University 

    2000 Masters of Nursing Deakin University-Geelong

    2023 Doctor of Philosophy  Flinders University 

  • Awards & Achievements

    2023 (October) Adeliade nursing school research week presentation: PhD overview

    2023 (July) Australian Primary Health Care Nurses annual conference- Perth Australia (attendee)

    2022 (June) - Presenter Health Workforce Academy Conference - Central Queensland University

    2021 (April) Third place winner - Health Workforce Academy Conference - Central Queensland University

    Peresentation: Models of care and surveillance

  • Teaching Interests

    Chronic Disease Management

    Primary Health Care Nursing

    The role of the nurse in general practice

    Models of care

    Health reform/policy

  • Publications

    Claires most recent publications are:

     2023 Verrall C (2023) Health Care Homes and the role of the practice nurse: an exploration using case study methodology PhD Thesis uploaded to the Flinders University library

    2023 Verrall, C, Willis, E, Henderson, J (2023) Practice nursing: A systematic literature review of facilitators and barriers  in three countries Collegian doi: https://doi.org/10.1016/j.colegn.2022.09.005

    2022 Blackman, I, Shifaza, F, McNeil, E, Willis, E, Verrall, C, Henderson, J (2022) The presence of missed care: a staff development response Journal of Nursing Management doi: https//doi.org/10.1111/jonm.13714

    2022 Schrieber, C,Verrall, C, Whitehead, S (2022) Spiritual care in Australian general practice: An interpretive descriptive study Nursing and Health Sciences DOI: 10.1111/nhs.12961

    2021 Bail, T, Willis, E, Henderson, J, Blackman, I, Verrall, C, Roderick, A (2021) Missed infection control care and healthcare associated infections: a qualitative study Collegian Vol 28 (4) pp 393-399 DOI: https://doi.org/10.1016/j.colegn.2020.11.007

    2021 Henderson, J, Willis, E, Blackman, i, Verrall, C, McNeil, E (2021) Comparing infection control and ward nurses' views of the omission of infection control activities using the Mssed Nursing Care Infection Prevention and Control (MNCIPC) Survey Journal of Nursing Management. Vol 29 (5) pp.122=1328 DOI:https://doi.org/10.1111/jonm.132601

    2020 Fitzgerlad, A, Verrall, C, Henderson, j, Willis, E (2020) Factors influencing missed care for older people following fragility hip fracture Collegian Vol. 27 (4) DOI: https://doi.org.10.1016/j.colegn.2019.12.003

    2018 Blackman, i, Lye, C, Darmawan, G, Henderson, J, Giles, T, Willis, E, Toffoli, L, Xiao, L, Verrall, C (2018) Modeling Missed Care: Implications for Evidence Based Practice World Views on Evidence-Based

    Nursing Vol.15 (3) DOI: https;//doi.org/10.1111/wvn.12285

    2016 Henderson, J, Willis, E, Blackman, I, Tofolli, L, Verrall, C (2016) Causes of missed nursing care: qualitative responses to a survey of Australian nurses Labour and Industry Vol 26 (4) pp 281-298 DOI: https://doi.org/10.1080/10301763.2016.1257755

    2016 Henderson, J, Willis, E, Xiao, L, Tofolli, L, Verrall, C (2016) Nurses' perceptions of the impact of the aged care reform on services for residents in multi-purpose services and residential aged care facilities in rural Australia Australasian Journal on Ageing Vol. 35 (4) pp. E18-E23 DOI: https://doi.org/10.1111/ajag.12343

    2016 Henderson, J, Willis, E, Blackman, I, Tofolli, l, Verrall, C (2016) Causes of Missed Nursing Care Labour and Industry Vol. 26 (4) pp. 281-297 DOI: https://doi.org/10.1080/10301763.2016.1257755

    2016 Harvey, C, Willis, E, Henderson, J, Hamilton, P, Tofolli, L, Verrall, C, Blackman, I, Abery, E (2016) Priced to care: Factors underpinning missed care Journal of Industrial Relations Vol 58 (4) pp. 510-526 DOI: https://doi.org/10.1177/0022185616638096

    2015 Willis, E, Tofoli, L, Henderson, Verrall, C, Blackman, I (2015) Rounding, work intensification and new public management Nursing Inquiry Vol 23 (2) pp. 158-168 DOI: https://doi.org/10.1177/0022185616638096

    2015 Verrall, C, Abery, E, Harvey, C, Henderson, J, Willis, E, Hamilton, P, Toffoli, L, Blackman, I (2015) Nurses and Midwives perceptions of missed nursing care: A South Australian study Collegian Vol. 22 (4) pp.413-420 DOI: https://doi.org/10.1016/j.colegn.2014.09.001

    2015 Fuller, J, Koehene, K, Verrall, C, Szabo, N, Bollen, C, Parker, S (2015) Building Chronic disease management capacity in General Practice : The South Australian GP Plus Practice Nurse initiative Colegian Vol. 22 (2) PP.191-197 DOI:https://doi.org/10.1016/j.colegn.2014.02.002

    2015 Robinson, C, Verrall, C, Houghton, L, Zeitz, K (2015) Understanding the patient journey to the Emergency Department-A South Australian study Australasian Emergency Care Vol. 18 (2) pp.75-82 DOI: https://doi.org/10.1016/j.aenj.2015.01.001

    2015 Blackman, I, Henderson, J, Willis, E, Hamilton, P, Toffoli, L, Verrall, C, Abery, E, Harvey, C (2015) Factors influencing why nursing care is missed Journal of Clinical Nursing Vol .25 (1-2) pp 47-56 DOI: https://doi.org/10.1111/jocn.12688

    2015 Willis, E, Henderson, J, Blackman, Verrall, C, Hamilton, P (2015) Understanding Missed Nursing Care Using Institutional Ethnography: The ruling relations of post new public management Austin Journal of Nursing and Health Care Vol. 2 (3)

    2015 Willis, E, Henderson, J, Hamiltion, P, Toffoli, L, Blacklman, I, Couzner, L, Verrall, C (2015) Work Intensification as missed care Labour and Industry Vol. 25 (2) pp. 118-133 

    2014 Hamilton, P, Willis, E, Henderson, J, Harvey, C, Toffoli, L, Abery, E, Verrall, C (2014)

    Mapping social processes at work in knowledge development Nursing and Health Sciences Vol. 16 (3)

    pp. 395-402 DOI: https://doi.org/10.1111/nhs.12106

    2014 Henderson, J, Koehne, K, Verrall, C, Gebbie, K, Fuller, J (2014) How is primary health care

    conceptualised in nursing in Australia? A review of the literature Health and Social Care in the

    Community Vol. 22 (4) pp.337-351 DOI: htpps://doi.org/10.1111/hsc.12064


    2022: Health Workforce Academy - Central Queensland university Presenter: Voluntary Patient Registrationand the future of practice nursing

    2021: 20/21 April: Health Workforce Academy-Central Queensland University Presenter: "Models of Care and Surveillance" Third place winner.

    2014: 23-29 June: 2nd Annual Worldwide Nursing Conference - Singapore - Presenter "What nurses miss most: International Network for the study of Rationalized nursing care: multi-study results.


  • Professional Associations

    Claire has been a member of the Australian Primary Care Nurses Association since 2016 and has worked with the Adelaide Primary Health Network to deliver education to practice nurses within the Adelaide metropolitan and southern regions.

    2023 Claire is a member on the Nurse Advisory Panel for the Australian Primary Health Care Nurses Association

    Reviewer- Collegian

    Reviewer - Journal of Nursing Management


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Entry last updated: Friday, 13 Oct 2023

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