Student Experience of Learning and Teaching (SELT) Policy

1. Conduct of SELT Surveys
2. Use of SELT Surveys
3. SELT Expectation Standards

Procedures

1. Designing SELT surveys
2. Planning SELT surveys
3. Initiating a SELT survey
4. Providing student feedback
5. Producing SELT survey reports
6. Monitoring and Review

Overview

SELT surveys are designed to be an indicator of learning and teaching practices from the student perspective. They are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. The purpose of this policy is to implement the University's commitment to collecting, analysing and responding to student feedback to improve student learning experiences and outcomes.

Scope and application

This policy applies to all staff and title holders who teach in undergraduate or postgraduate coursework programs or courses.

Assistance and training in implementing SELT surveys and using SELT survey reports and aggregated data is available from Planning & Performance Reporting

Policy Principles

Conduct of SELT Surveys

1. All aspects of the design, conduct and reporting of SELT surveys must respect the rights, privacy and dignity of teachers and students involved in the SELT process.

2. Student responses must be anonymous and remain confidential.

3. a. Teachers, Course Coordinators and Program Coordinators must conduct regular SELT surveys in accordance with Table 1.

b. An Executive Dean or Head of School may request that a relevant SELT be initiated by an individual teacher, the designated contact person for a teaching team, or a Course or Program Coordinator.

Table 1: Timing of SELT surveys

Type of SELT survey required	Responsibility to initiate a SELT survey	Timeline
Program SELT survey	Program Coordinator	At least once every 2 years
Course SELT survey	Course Coordinator	At least once every 2 years
Teacher (individual or team) SELT survey	Tenured, tenurable or contract teacher	At least once every 2 years
Teacher (individual or team) SELT survey	Other teachers (not tenured, tenurable or contract)	As specified by the relevant Head of School

Use of SELT Surveys

4. Staff initiating SELTs are expected to use SELT reports

a. to reflect on the efficacy of their teaching practices

b. to monitor student experiences and the efficacy of curriculum and assessment design

c. in discussions associated with Planning, Development and Review and performance management

d. as a source of evidence for the impact an individual teacher has had on the student learning experience (Teacher SELTs) or as a source of evidence for the impact of course, program or assessment design on the student learning experience (Course or Program SELT reports), for consideration by appointment, tenure and promotion committees.

e. as a source of evidence of positive student learning experiences, for consideration by committees with designated responsibilities for learning and teaching prizes, awards or grants.

5. a. Teachers, Course Coordinators and Program Coordinators must provide summary feedback to students on outcomes arising from their review of the reports of SELT surveys they have conducted, in accordance with Procedure 4.

b. Individual student responses to the open-ended questions on the SELT survey must not be included in any online or other feedback to students.

6. Heads of School and Executive Deans have full access to all Teacher, Course and Program SELTs, for the following purposes:

a. To inform quality improvement plans for learning and teaching; this may include dissemination of Course and Program SELT surveys and reports to relevant School or Faculty Committees.

b. As part of staff Planning, Development and Review or performance management discussions.

SELT Expectation Standards

7. Expectation standards (the minimum standards the University expects for SELT Report results) may periodically be set by the Deputy Vice-Chancellor and Vice-President (Academic), on advice of the University Learning Committee.

PROCEDURES

Designing SELT surveys

Responsibility: Director, Planning & Performance Reporting, or delegate

Design and periodically review SELT surveys, in conjunction with the University Learning Committee.

Planning SELT surveys

Responsibility: Heads of School and Executive Deans

Where possible, plan the timing of Teacher, Course and Program SELTS within Schools and Faculties to avoid excessive survey requests for the same group of students.

Initiating a SELT survey

Responsibility: individual teacher, designated contact person for a teaching team, Course Coordinator, Program Coordinator, Head of School or Executive Dean: for surveys relevant to their teaching responsibilities

Download the appropriate form from the CLPD website and follow the online instructions.

Providing student feedback

Responsibility:	Type of SELT survey	Action required
Program Coordinator	Program SELT survey	Provide summary feedback on an appropriate website. Include responses to common issues raised in the student feedback. The quantitative statistical data for the Likert-scale questions may also be included.
Course Coordinator	Course SELT survey	Provide summary feedback via MyUni to: a. current students who completed the SELT survey and b. the next cohort of students undertaking the same course for which the survey was conducted. Include responses to common issues raised in the student feedback. The quantitative statistical data for the Likert-scale questions may also be included.
Individual teacher or team leader	Teacher SELT survey	Provide summary feedback online in the relevant MyUni course (or equivalent). Include responses to common issues raised in the student feedback. The quantitative statistical data for the Likert-scale questions may also be included.

Producing SELT survey reports

Responsibility: Director, Planning & Performance Reporting, or delegate

Prepare and deliver the following reports

a. for the individual initiating the SELT survey: an electronic version of the relevant SELT survey report and the originals of the completed survey forms, within 10 business days.

b. for the relevant Executive Dean and Head of School: an electronic copy of the collated SELT survey reports for their area at the end of each semester, or earlier if requested; and a consolidated Expectation Standard report highlighting the overall percentage of teachers and courses meeting the Expectation Standards and the details of individual teachers and courses not meeting them.

c. for Course or Program Coordinators initiating a SELT survey: an electronic copy of the SELT survey report within 10 business days.

d. for the Vice-Chancellor and President, the Deputy Vice-Chancellor and Vice-President (Academic) and the Pro Vice-Chancellor (Student Experience): SELT survey data, SELT survey reports and aggregated SELT survey data, as requested.

e. for public access on the Learning & Teaching website: aggregated SELT survey reports at the University, Faculty, School and Discipline level. A minimum of 5 individual reports must be included for a publicly available aggregated report; and the names of individual teachers and courses must not be identified.

Monitoring and Review

Responsibility: Executive Deans and Heads of School

a. Ensure that regular Course, Program and Teacher SELT surveys are carried out in their Faculty and School, as required by this policy.

b. Monitor the procedures in place to provide feedback to students arising from the review of SELT survey reports.

c. Provide opportunities for individual teachers to discuss Teacher SELT survey reports.

d. Provide opportunities for relevant School or Faculty committees to discuss Course and Program SELT survey reports.

e. Include a summary of relevant responses from the review of Course and Program SELT survey reports for their School or Faculty in their Annual Reports

Responsibility: University Learning Committee

f. Regularly discuss and review the procedures for SELT surveys and discuss and monitor institutional expectations related to student satisfaction with teaching, programs and courses.

g. Advise the Deputy Vice-Chancellor and Vice- President (Academic) and Pro Vice-Chancellor (Student Experience) on issues associated with the student learning experience, based on discussions of aggregated SELT data, and the quality of learning and teaching.

Responsibility: Director, Planning & Performance Reporting, or delegate

h. Prepare an annual report on SELT survey participation rates for the Pro Vice-Chancellor (Student Experience).

Please use the following URL instead of linking to individual documents:
https://www.adelaide.edu.au/policies/101