Student Fees Refund Policy and Procedures


In certain circumstances, if a student has a credit balance on their University account, they may request a refund of that credit balance.

This policy provides formal guidance on the circumstances under which fee refunds are to be provided to students, and the manner in which they may be paid.

  • Related Procedures, Forms

  • Administration, Approval and Review

    RMO File No. 2019/2987
    Policy custodian Chief Operating Officer
    Responsible policy officer Chief Financial Officer, University Operations
    Endorsed by Vice-Chancellors Executive on 23 September 2020
    Approved by Vice-Chancellor and President on 25 September 2020
    Related Policies Foreign Exchange Risk Management Policy Financial Management Policy
    University of Adelaide Financial Delegations
    Related legislation Higher Education Support Act 2003 (Cth) Education Services for Overseas Students Act 2000 (Cth) Higher Education Funding Act 1988 (Cth) Anti-Money Laundering and Counter Terrorism Financing Act 2006 Autonomous Sanctions Regulations 2011
    Effective from 25 September 2020
    Review Date 25 September 2023
    Contact for queries about the policy Ms Cathy Gardiner, Continuous Improvement Officer,

Please refer to the Policy Directory for the latest version.