Student Fees Refund Policy and Procedures

This policy has been superceded.


In certain circumstances, if a student has a credit balance on their University account, they may request a refund of that credit balance.

This policy provides formal guidance on the circumstances under which fee refunds are to be provided to students, and the manner in which they may be paid.

RMO File No. 2019/2987
Policy custodian Chief Operating Officer
Responsible policy officer Chief Financial Officer, University Operations
Endorsed by Vice-Chancellors Executive on 23 September 2020
Approved by Vice-Chancellor and President on 25 September 2020
Related Policies Foreign Exchange Risk Management Policy Financial Management Policy
University of Adelaide Financial Delegations
Related legislation Higher Education Support Act 2003 (Cth) Education Services for Overseas Students Act 2000 (Cth) Higher Education Funding Act 1988 (Cth) Anti-Money Laundering and Counter Terrorism Financing Act 2006 Autonomous Sanctions Regulations 2011
Effective from 25 September 2020
Review Date 25 September 2023
Contact for queries about the policy Ms Cathy Gardiner, Continuous Improvement Officer,

Printed copies of these documents may not be up to date. Please refer to the University Policy and Procedures website for the latest version.