Mail & Couriers

University mail services

    Physical mail and freight

    All mail for the University is received in centralised mail rooms. At North Terrace the centralised mail room is located in the Confucius Institute in the Wills Building. 

    Each school or department (mail cost centre) requires a nominated representative and a backup representative who, after verifying their identity, can despatch and collect mail at the centralised mail room between 9:30 am and 11:00 am weekdays. Once signed for, the representative will be responsible for storing the mail safely and ensuring its distribution. To set up a departmental representative please email Damon Golledge.

    If you have personal parcels delivered to your office please contact your suppliers and have them delivered to your home address.

    The post office on the North Terrace campus is open for business as well. 

    Large mailouts

    Large mailouts can be organised directly with the post office located on the North Terrace campus. Please treat all mailouts as once-off purchases and use a University-issued credit card to make payment.

    Choose electronic over hardcopy

    Where possible, we recommend working with your stakeholders to transition to 100% scanned or PDF copies of correspondence that would usually be sent by mail. In most instances an electronic copy can be sent in lieu of a hard copy.

    Team Global Express and Australia Post provide all mail and courier services for the University of Adelaide.

    University mail is automatically sent using the Australia Post REGULAR service. If a PRIORITY service is required, items must be separated and clearly labelled as priority mail.

    For more information visit the Australia Post website.  

    • Internal mail

      Internal mail can be sent to any University of Adelaide department or site, and also to the Royal Adelaide Hospital (RAH), The Queen Elizabeth Hospital (TQEH), Women’s & Children’s Hospital (WCH) and Lyell McEwin Hospital (LMH).

      All internal mail should be addressed accordingly: 
      Name
      Department
      Building, Floor
      Campus or other location

      For queries regarding internal mail runs or scheduling, email adelaide.mailroom@teamglobalexp.com or call 7224 6000.

    • Courier services

      To book a Team Global Express Courier, quote your account number and department:

      Call 13 15 31 for interstate and overnight metro services

      Alternatively, book or track a job through the Team Global Express website.

      If you experience any problems with this service please contact our mailroom. 

    • Bulk mail services

      The University mailroom can provide bulk mail services to assist with large mail outs for jobs up to 5,000 letters. Services include:

      • Folding and inserting
      • Pick and Pack for larger letters and marketing material
      • Letter addressing and bulk mail preparation
      • Mail lodgement and bulk parcel despatch
      • International destination mail outs including customs requirements
      • Form letter printing with mail merge

    • Dangerous goods transportation

      DG Air Freight specialises in all aspects of safe transport of hazardous and dangerous goods (ICAO/IATA/IMO/ADR).

      For information or to arrange transportation of Dangerous Goods visit DG Air Freight or call 1300 651 248.