Maintenance

The Infrastructure Branch is responsible for the upkeep of buildings, grounds and service infrastructure within the University's campuses and select commercial properties.

Requests for maintenance and other infrastructure services, including electrical work, waste disposal, cleaning, pest control, irrigation, and plumbing, must be made through the online request system (UniSpace). A confirmation email with a work order number will be sent to the nominated email address.

In an emergency, contact the Facilities Support Desk on 831 34008. If you haven’t already done so, they will ask you to log a Service Request, which will allow you to track the progress of your request.

Service requests

Where possible, we recommend making your service requests well in advance, as jobs are scheduled in order of priority and time frames for expected completion cannot always be provided.

Priority will be given to life-threatening emergencies or buildings and grounds emergencies, such as a ceiling collapse, flood or fire. Urgent requests such as electrical or plumbing issues or a person trapped in a lift, will also be actioned promptly.

The vast majority of requests will be actioned within 24 hours. Caretaking requests must be given three business days.

Request a service

  • General maintenance

    To report damage to University buildings or property, or to request general maintenance related to air conditioning, make a service request.

    • Type of request: general maintenance, plumbing or electrical (as required).
    • Provide the location and a clear description of the work required.

  • Caretaking

    On-site caretakers can assist with exam room set-up, relocation of equipment and small items of furniture. For large jobs that may require a specialist removalist, the Support Desk will provide a quote and you will be asked to approve the amount before progressing the work.  

    For caretaking assistance make a service request.

    • Type of request: cleaning, caretaking and waste.
    • Provide the location and a clear description of the work required.

  • Cleaning

    All buildings are cleaned daily from Monday to Friday, excluding public holidays and the University Christmas closure period. Maintenance of carpets and hard-floor surfaces is undertaken periodically throughout the year.

    A hospital grade disinfectant is being used in the standard daily clean, in place of the standard disinfectant. If the COVID19 situation in Adelaide or the advice from SA Health changes, cleaning levels will be reviewed and amended if necessary.

    For additional cleaning services make a service request.

    • Type of request: cleaning, caretaking and waste.
    • Provide the location and a clear description of the work required.

  • Waste and recycling

    General waste, organics and mixed recycling bins are provided in all University buildings and emptied daily by cleaning staff. Paper/cardboard bins are emptied as needed.

    Specialised waste removal services including hazardous, confidential, chemical, biological, e-waste, batteries and medical waste are provided upon request. In some instances you need to complete a Waste Manifest Form.

    To order bins or for specialist waste removal make a service request.

    • Type of request: cleaning, caretaking and waste.
    • Provide the location and a clear description of the work required.

    For more information about recycling and reuse, go to the A-Z of sustainability.

  • Building ventilation
    Ventilation changes to the University buildings

    The University has implemented changes to ventilation in all buildings across campus. We have made significant progress in phase one - library and teaching buildings, with 100 percent of CO2 ,100 percent of filtration and 95 percent of purge upgrades now completed.

    Adjustments are made with the following primary criteria in mind, use types of the building, humidity control, temperature contemporary comfort bandwidth and Carbon Dioxide thresholds. With the majority of University Buildings having a Building Management System (BMS) the monitoring of these elements is enabled to ensure a regulated volumetric proportion of outside air at optimal levels. The following buildings with different use spaces served by a centralised mechanical system have undergone an increase in fresh air intakes.

    North Terrace Campus

    • Bonython Hall
    • Old Classic Wing
    • Hughes
    • Kenneth Wills
    • Ligertwood
    • Napier Building
    • Barr Smith South
    • Union House
    • 245 North Terrace
    • Nexus 10

    Roseworthy Campus

    • College Hall
    • Eastick Building