The role of CAB Members

It is the duty of CAB members to review and assess Technology changes prior to implementation. To achieve this, representatives from each area within ITDS are include as core members to each CAB meeting and are expected to review the submissions to CAB beforehand. Any risks, questions or issues should be raised with the Change Owner or the Service Management team prior to the meeting with the final review and approval occurring within the weekly CAB meeting.

The CAB is responsible for the review and assessment of all changes to IT production systems including:

  • Reviewing and authorising/rejecting RFCs not already approved at the CAB level
  • Generating action items for ITDS staff
  • Discussing procedures and improvements to the change process
  • Approving procedures to allow a change to be Standard (pre-approved)

Further details around the processes and expectations of CAB members are documented in the Terms of Reference, found here.

 

Contact the Change Management team

For any questions about the change management process please contact the IT Service Desk on 33000 or email the Service Delivery team.

Please don't hesitate to contact us with any business critical events you wish to add to the forward schedule of change and will we attempt to coordinate technology changes to not impact the event.