Get the most out of your work or study with a great range of software packages available through the University.
Mac and macOS
macOS Big Sur is installed on all new Macs and is available to upgrade to on most current model Macs.
The University of Adelaide offers software to suit the current and previous version of macOS – macOS Big Sur and macOS Catalina. We recommend upgrading to the latest possible macOS for your hardware as there is limited or no support for older macOS versions.
Mac users should review our changes to macOS website for a summary of important changes that affect users with older software.
Mac and macOS Software Compatibility
The following list of software and related services will be continually updated for compatibility, as software and hardware is made available and approved by vendors and tested by ITDS
Where some software may appear to run on Apple silicon based Macs, there may be aspects or functions of the software that crash, perform poorly or don’t work at all. Where possible, ITDS have provided website links for more information and/or workarounds.
Mac computers with Apple silicon
Apple will transition the Mac to its own custom silicon, based on ARM architecture, over the next 2 years. The M1 chip is the first in a family of processors to become available for Mac computers with Apple silicon. Apple will support Mac computers with Intel processors for many years after the transition to Apple silicon is complete.
Apple silicon is a complete change of architecture which requires some applications to be compiled specifically for ARM. While most standard software is now Apple silicon ready, compatibility and support will vary for many other software titles.
ITDS regularly review and test common applications used as they become available. Regular updates will be posted to the Mac and macOS Software Compatibility section above.
End of life macOS
macOS High Sierra – End of Support, October 2020
Apple has ended support for macOS 10.13 High Sierra and will no longer receive security updates or support for standard University software. These systems will be subject to restricted or disabled network and service access. We highly recommend upgrading your macOS version immediately.
macOS Mojave – End of Support, October 2021
Apple will end support for macOS 10.14 Mojave late 2021, which will mark the end of support for 32-bit software. If you rely on older apps that have been abandoned by developers, we recommend you start exploring alternative options soon.
macOS 11 Big Sur
macOS Big Sur is the current supported operating system installed on all new Mac computers and free to upgrade to on most current model Macs. We recommend all Mac users review our Changes to macOS website for a summary of important changes that affect users with older software.
How to upgrade
Personally Owned Mac: Please refer to Apple's How to Upgrade guide.
Do you need Help?
If you have any questions or would like advice before upgrading your Mac, you can contact the Service Desk or book in an appointment to have your Mac upgraded by one of our support staff. Call us on 8313 3000 or email firstname.lastname@example.org
End of life Apple hardware
Hardware considered obsolete by Apple cannot run the latest operating system or receive security updates. These systems are unsafe and represent a risk to The University. It’s recommended this hardware is decommissioned and disposed of through our eWaste process.
A full list of devices can be accessed from Apple support site article: https://support.apple.com/en-au/HT201624
End of Life Macs - September 2020.
The following models (including any older models) have an obsolete date of September 2020 and should be replaced before this time. After this date, these computers will be subject to restricted or disabled network and service access.
- MacBook Air (13-inch, Mid 2011)
- MacBook Air (11-inch, Mid 2011)
- MacBook Pro (17-inch, Late 2011)
- Macbook Pro (15-inch, Late 2011)
- iMac (27-inch Mid 2011)
- iMac (21-inch, Mid 2011)
- Mac Mini (Mid 2011)
- Mac Pro (Mid 2012)
More information about unsupported hardware can be found on Apples website: https://support.apple.com/en-gb/HT210107
The University of Adelaide offers software to suit recent and supported versions of Windows 10. We recommend upgrading to Windows where possible as there is limited or no support for older Windows versions.
Personal computer support information for Windows 10 Pro and Home
University computer support information for Windows 10 Enterprise and Education
How to Update Windows
University computers managed by Information Technology & Digital Services are automatically upgraded to new versions of Windows 10 when available and the computer is active on the network.
Windows 11 is currently being reviewed for its suitability on University computers. Windows 11 will support most current software on personal machines, however there may be some limitations and it's recommended you check system requirements.
End of life Windows
Windows 10, version 1909 – Ending support, May 2022
Microsoft will end support for Windows 10 version 1909, which will no longer receive security updates or support for standard University software. This includes versions prior to 1909. These systems will be subject to restricted or disabled network and service access.
Windows 7, all versions – Ended support, January 2020
Microsoft no longer provides Windows 7 with security updates or support. These systems will be subject to restricted or disabled network and service access. We highly recommend upgrading Windows immediately.
Please visit our Windows 7 End of Support website for more information.
How to upgrade
University computer - Select the Start button, and then go to Settings > Update & Security > Windows Update then choose Check online for updates from Microsoft Update
Contact the Service Desk if you are having difficulties with updating to the latest version of Windows.
Personal computer - Please refer to Microsoft’s Update Windows page.
End of life software
There is a number of popular free and University supplied software applications that have a limited or end of life status and are no longer receiving security updates. Many of these titles have an increasing number of security vulnerabilities and should be removed.
Information Technology and Digital Services will contact affected staff with options to remove or upgrade the following list of titles in use by staff on University computers:
- Adobe Acrobat Pro XI and older
- Adobe Reader XI and older
- Adobe Creative Suite 6 and older
- Adobe Creative Cloud 2017 and older
- Adobe AIR
- Adobe Flash
- Adobe Macromedia Flash
- Microsoft Silverlight
- Microsoft Office 2011 and older
- Oracle Java SE JRE 8 and older
- Oracle Java JDK 8 and older
- Internet Explorer
Student computer suites
Software assessment form
This form assists ITDS in reviewing intended software purchases to ensure that you are receiving the best value, that the software purpose is not already met by an existing service offered by ITDS and to mitigate to any compatibility, security and/or licensing issues.
(Please note: this is an ITDS assessment only and “once your request has been assessed and approved, please attach the approval to your ‘Special Request Requisition’ in ePro”. )