Software

Get the most out of your work or study with a great range of software packages available through the University.

  • Mac and macOS

    macOS Sonoma is installed on all new Macs and is available to upgrade to on most current model Macs. The University of Adelaide offers software to suit the current and previous version of macOS – macOS Sonoma and macOS Ventura. We recommend upgrading to the latest possible macOS for your hardware as there is limited or no support for older macOS versions.

     

  • Mac computers with Apple silicon

    Apple have now transitioned their processors to Apple Silicon, based on ARM architecture, but continue to support Mac computers that use the Intel processor.

    Apple silicon is a complete change of architecture which requires some applications to be compiled specifically for ARM. While most standard software is now Apple silicon ready, compatibility and support will vary for many other software titles.

    An app called Rosetta 2 enables Mac computers with Apple silicon to use apps built for a Mac with an Intel processor.

    ITDS regularly review and test common applications used as they become available

  • End of life macOS

    macOS 12 Monterey - End of Support, late 2024 

    Apple will end support for macOS 12 Monterey in late 2024. Apple will stop releasing security updates and the catalogue of University standard software may become incompatible as developers move to support current operating systems. We highly recommend upgrading your version of macOS immediately.

    macOS 13 Ventura  - End of Support, late 2025

    Apple will end support for macOS 13 Ventura in late 2025. Apple will stop releasing security updates and the catalogue of University standard software may become incompatible as developers move to support current operating systems. We highly recommend upgrading your version of macOS as soon as possible.

    macOS 14 Sonoma

    macOS Ventura is the current supported operating system installed on all new Mac computers and free to upgrade to on most current model Macs

    macOS 15 Sequoia

    macOS Sequoia is the next release of macOS, due in September 2024, and will become the current supported operating system into 2025.

    How to upgrade

    Please refer to Apple's How to Upgrade guide. 

    Do you need Help?

    If you have any questions or would like advice before upgrading your Mac, you can contact the Service Desk or book in an appointment to have your Mac upgraded by one of our support staff. Call us on 8313 3000 or log a request via the MyIT Portal.

  • End of life Apple hardware

    Hardware considered obsolete by Apple cannot run the latest operating system or receive security updates. These systems are unsafe and represent a risk to The University. It’s recommended this hardware is decommissioned and disposed of through our eWaste process.

    A full list of obsolete devices is available in this Apple support site article: https://support.apple.com/en-au/HT201624 
     

     End of Life Macs - late 2024. 

     The following models, including any older models, which are unable to run macOS 13 Ventura, will become obsolete in late 2024 and should be replaced before this time. After this date, these computers will be subject to restricted or disabled network and service access.

    MacBook Pro (15-inch, 2016)

    MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)

    MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)

    MacBook Pro (Retina, 15-inch, Mid 2015)

    MacBook Pro (Retina, 13-inch, Early 2015)

    MacBook Air (13-inch, 2017)

    MacBook Air (13-inch, Early 2015)

    MacBook Air (11-inch, Early 2015)

    MacBook (Retina, 12-inch, Early 2016)

    iMac (Retina 5K, 27-inch, Late 2015)

    iMac (Retina 4K, 21.5-inch, Late 2015)

    iMac (21.5-inch, Late 2015)

    Mac mini (Late 2014)

    Mac Pro (Late 2013)

     

     

  • Windows

    Windows 10 

    The University of Adelaide offers software to suit supported versions of Windows 10, however Microsoft will cease supporting Windows 10 on 14 October 2025. 

     

    Windows 11 

    As Microsoft will cease supporting Windows 10 on 14 October 2025, ITDS will update (or replace where needed) University-managed Windows devices to run Windows 11 by that date. Visit the Windows 11 website for more information. 

  • End of life Windows

    Windows 10 - Ending support in October 2025 

    As Microsoft will cease supporting Windows 10 on 14 October 2025, ITDS will update University-managed Windows devices (including those in student labs, common teaching areas and meeting rooms) to run Windows 11 by that date. It is also a requirement for the Adelaide University technical environment. 

    Visit the Windows 11 website for more information, including how to upgrade to Windows 11 sooner. 

    How to upgrade

    University computer - Select the Start button, and then go to Settings > Update & Security Windows Update then choose Check online for updates from Microsoft Update

    Contact the Service Desk if you are having difficulties with updating to the latest version of Windows.

    Personal computer - Please refer to Microsoft’s Update Windows page.

  • End of life software

    There is a number of popular free and University supplied software applications that have a limited or end of life status and are no longer receiving security updates. Many of these titles have an increasing number of security vulnerabilities and should be removed.

    Information Technology and Digital Services will contact affected staff with options to remove or upgrade the following list of titles in use by staff on University computers:

  • Student computer suites

    Staff members can request applications to be installed in Student Computing Suites using our online form. Please note that students are unable to request any new software installations or upgrades.

  • Software assessment form

    The software assessment form assists ITDS in reviewing intended software purchases to ensure that you are receiving the best value, that the software purpose is not already met by an existing service offered by ITDS and to mitigate any compatibility, security and/or licensing issues.

    All non-standard software requires assessment every 12 months to ensure that any changes in the offering are reviewed and the University is protected.

Technical Support

If you have a question or need technical support, please contact the ITDS Service Desk by calling +61 8 8313 3000 or online using the MyIT Portal.