Contact Us

Need support on a specific issue? Have a general enquiry? We have a wide range of ways you can get in touch with us to find the solutions you need!

Technology support

Use the Self Service Portal to create or update a job Create and update jobs via MyIT Portal 24/7 to create and update. 9am - 5pm University business days for a response, usually within 2 hours
Visit the Password Manager to reset your password Forgotten or expired password?
Visit Manage Your Account		 24/7
Check out our Self-Help Guides Explore our knowledgebase 24/7
Call us for assistance Call us on +61 8 8313 3000 24/7
Live chat with us
 Contact us via Live Chat 9am – 5pm University business days
Email us Unable to login? Fill in the contact form Unable to log into the MyIT Portal, or contact us by phone? Receive a response usually within 1 business day
Visit Tech Crew at Hub Central Visit Walk-Up Support, Level 3, Hub Central
(next to Ask Adelaide)		 11am to 3pm University business days

Do you need to visit the Information Technology and Digital Services department?

We're located at

Level 4, 50 Rundle Mall Plaza 
The University of Adelaide 
SA 5005 Australia

We're open 9:00am - 5:00pm on University business days.

Refer to map for a visual of where we are.
If you have trouble locating us please contact our reception on 8313 5716 (ext. 35716 internal).