Need support on a specific issue? Have a general enquiry? We have a wide range of ways you can get in touch with us to find the solutions you need!
|Create and update jobs via MyIT Portal||24/7 to create and update. 9am - 5pm University business days for a response, usually within 2 hours|
|Forgotten or expired password?
Visit Manage Your Account
|Explore our knowledgebase||24/7|
|Call us on +61 8 8313 3000||24/7|
|Contact us via Live Chat||9am – 5pm University business days|
|Unable to login? Fill in the contact form||Unable to log into the MyIT Portal, or contact us by phone? Receive a response usually within 1 business day|
|Visit Walk-Up Support, Level 3, Hub Central
(next to Ask Adelaide)
|11am to 3pm University business days|
Do you need to visit the Information Technology and Digital Services department?
We're located at
Level 4, 50 Rundle Mall Plaza
The University of Adelaide
SA 5005 Australia
We're open 9:00am - 5:00pm on University business days.
Refer to map for a visual of where we are.
If you have trouble locating us please contact our reception on 8313 5716 (ext. 35716 internal).