Contact Us

Need support on a specific issue? Have a general enquiry? We have a wide range of ways you can get in touch with us to find the solutions you need!

Technology support

Use the Self Service Portal to create or update a job Create and update jobs via MyIT Portal 24/7 to create and update. 9am - 5pm University business days for a response, usually within 2 hours
Visit the Password Manager to reset your password Forgotten or expired password?
Visit Manage Your Account
Check out our Self-Help Guides Explore our knowledgebase 24/7
Call us for assistance Call us on +61 8 8313 3000 24/7
Live chat with us
Contact us via Live Chat 9am – 5pm University business days
Email us Unable to login? Fill in the contact form Unable to log into the MyIT Portal, or contact us by phone? Receive a response usually within 1 business day
Visit Tech Crew at Hub Central Visit Walk-Up Support, Level 3, Hub Central
(next to Ask Adelaide)
11am to 3pm University business days