Contact Us

Need support on a specific issue? Have a general enquiry? We have a wide range of ways you can get in touch with us to find the solutions you need!

Use the Self Service Portal to create or update a job Create and update jobs via MyIT Portal 24/7 to create and update. 9am - 5pm University business days for a response
Visit the Password Manager to reset your password Forgotten or expired password?
Visit Manage Your Account		 24/7
Check out our Self-Help Guides Explore our self-help guides 24/7
Call us for assistance Call us on +61 8 8313 3000 24/7
Live chat with us
Contact us via Live Chat 9am – 5pm University business days
Email us Email us at servicedesk@adelaide.edu.au Receive a response usually within 2 hours 9am to 5pm University business days
Visit Tech Crew at Hub Central Visit Tech Crew, Level 3, Hub Central
(next to Ask Adelaide)		 11am to 3pm University business days
Call us Call us on +61 8 8313 7799 8.00am - 5.00pm
Monday - Friday
Email us Email us on researchsupport@adelaide.edu.au Receive a response usually within 2 business hours

Do you need to visit the Information Technology and Digital Services department?

We're located at

Level 4, 50 Rundle Mall Plaza 
The University of Adelaide 
SA 5005 Australia

We're open 9:00am - 5:00pm on University business days.

Refer to map for a visual of where we are.
If you have trouble locating us please contact our reception on 8313 5716 (ext. 35716 internal).