What to do if you have been scammed or phished

First of all, take a deep breath. You are only human and it could happen to anyone!

Follow the steps below if you believe you have been scammed or phished.

  • Help! I have been scammed! What do I do?


    • Contact your bank or financial institution. If any money or banking details have been exchanged, let your financial institution know immediately.  
    • Let others know about your scam. Contact your friends, family members, or colleagues to warn them about the scam. 
    • Contact ITDS Service Desk on +61 8 8313 3000 to report compromise of university credentials



  • Help! I’ve been phished! What do I do?

    Some phishing emails can be very sophisticated and it is easy to be tricked. If you do fall victim to this cyber crime, follow these steps: 


    • Phishing emails may contain malware. If you have opened any links or even previewed the email, this malware can infect your computer and any network the computer is connected to.  
    • Removing from the network could involve disconnecting from wired networks, turning off wifi or putting the device into ‘airplane’ model.  


    • Change all your passwords. Consider using a password manager such as 1password or Bitwarden